Install Unattended Agent using Microsoft Intune

Steps to deploy Unattended Agent through Intune

  1. Navigate to Unattended Access >Deployment > Intune.

  2. Click ZohoAssistStartupScript.zip  and download the agent file (You can choose from the installer type : EXE or MSI) unzip and save it in a folder.

  3. In case of EXE installer, required files are ZA_Access.exe and ZohoAssistAgent.iss. In case of MSI installer, the necessary files are ZA_Access.msi and info.json.

  4. Use IntuneWinAppUtil.exe to generate an intunewin package from the above files (exe and iss). Use the following command to create intunewin package.
    IntuneWinAppUtil -c <setup folder> -s <setup folder>\ZA_Access.exe -o <output folder>
    IntuneWinAppUtil is available in this github repo.

  5. Login to the Endpoint Manager Admin Center. Select Apps->All Apps-> Add The below screen displays.
  6. Select App Type as Windows app (Win32) and click Select.
  7. Next in the Add App window, click "select app package file". Attach the intunewin file created in step 2.
  8. Click OK once the package is attached. 
  9. Enter publisher name as "Zoho Assist" and click Next.
     
  10. Now enter Install command as
    ZA_Access.exe -qn -s -f1".\ZohoAssistAgent.iss"
    In case of MSI, use the following command :
    msiexec /i ZA_Access.msi /qn SILENT=TRUEEnter Uninstall command as - msiexec /x {0BEBF161-20E6-4A74-8420-EAF1BEEA7BC8} /qn
  11. Click Next.
 
In case of MSI, 

 
  1. Select Requirements according to the devices you manage.
  2. Next.
  1. In the Detection Rules section, select "Manually Configure Detection Rule" for Rules format. Click Add.
  2. Select "Registry" under Rule type.
  3. Fill Key path as
    "hklm\software\zoho assist\unattended remote support"
  4. Select "Key exist" for Detection method. Click OK. And then click Next.
  5. Click Next in Dependencies

  1. Click Next in Supersedence.
  2. In Assignments section, under Required, select +Add all users
  3. Now click Next.
  4. In the next window, click Create
  5. Now it takes some time to upload your package to Intune and apply it to your devices.
  6. Once this is done, restart your device and check if Unattended Agent is deployed in it.