Unattended Access for Android devices

To download the Zoho Assist application

• Go to assist.zoho.com.

• Log into your account using Zoho Assist credentials.

• Click  present at the top right corner of the main window.
  
  

• For "Technicians", choose the appropriate platform listed under Mobile /IoT devices and install the application on to your device.

• For "Customers", choose the appropriate platform listed under Mobile /IoT devices.

• Click Copy to copy the Unattended access agent installer link to the clipboard.

• Click Share to share the Unattended access agent installer link via an e-mail to the customer.
  

• Enter the recipient email address and click Send to invite the customer via email. 

• Click Preview to preview the email content.
  
  

• Click Download to download and install the Unattended Access agent from the Play Store on your mobile device.

To configure your Android device for unattended access  

• After installing the application, you'll receive a pop-up notification to enroll your device for unattended access. 

• Click Yes to enroll your device for Unattended Access.
  
  Note: You'll have to grant administrative access to Zoho Assist- Customer Application to configure your device for Unattended Access.

To access devices from Zoho Assist website

• Go to www.assist.zoho.com.

• Log into your account using Zoho Assist credentials.

• Navigate to Unattended Access > Deployment > Manage Devices.

• To configure more devices for Unattended Access, Click Add Device.

• To connect a configured device, click CONNECT beside the Mobile device you want to connect to.

• If Session Confirmation prompt is enabled by your technician, you'll need to grant access before the start of an Unattended Access session. Read more

• You'll receive a notification on your mobile device, click Accept and Start Now to initiate an Unattended Access session on your mobile device.