Customer Widget 

This feature provides you with a widget (HTML snippet) that can easily be embedded on your website. It allows your customers to join sessions from your webpage instead of using an email invitation or the join.zoho.com webpage. Your customers can join the session by entering the session ID shared by you over a phone call. This makes it easier for your customers to join sessions, with you maintaining your brand identity.
 

Steps

  • From Zoho Assist home page, go to Settings.
  • In settings choose Customer Widget under Remote Support.
  • Copy the HTML snippet and paste it in your website.
   4. The customer can even join the session by entering the session ID directly from the widget.