The best free remote access software for all your IT needs.
We offer a lifetime free version of our best free remote access software to ensure remote productivity is affordable at every stage of your business’s growth.
Need for free remote access software
The demand for best free remote access software is growing day by day, and we at Zoho believe that access to a top-notch remote experience should be affordable. Zoho Assist's forever free plan can help small businesses enhance their remote productivity absolutely free of cost. The free version of Zoho Assist, small businesses includes one technician and 5 URS computer licenses, enabling you to provide support and manage your overseas assets remotely. Reliable remote access means cutting down on the losses incurred due to IT incidents.
Hassle-free access. Increased productivity.
Zoho Assist offers a wide range of services, varying from instant remote support to unattended access to computers located anywhere in the world. Zoho Assist provides diverse remote access solutions in the field of IT maintenance and management, IT asset management, help desk integrations, Managed Service Provider based remote assistance, and so on. These services ensure that your small business growth is unhindered by the obstacles due to system downtime.
What are the features available in our free remote access software?
Instant Remote Support
On-demand and scheduled remote support tool for IT help you establish connections with your remote customers instantly. You can organize your support sessions and keep your work schedule running smoothly.
Unattended Remote Access
Unattended remote access helps you to access, manage, and control devices remotely without the presence of a user at the other end. You can configure multiple Windows and macOS devices for unattended remote access using deployment features and perform administrative tasks effectively whenever you want.
Integrations
Integration capability is an indispensable part of any software service. We at Zoho Assist understand that you may need more than one tool to satisfy your business prospects. That's why we've integrated with some of the best players in the field, such as Zoho Desk, Zoho SalesIQ, and many more. You can also embed on-demand remote support onto your mobile applications using our Mobile Software Development Kit.
01
Session Recording
Assist has the ability to record remote support and unattended access sessions for reference and audit purposes. The general preferences under Settings comprises the session recording feature in Assist.
02
Screen Sharing
Technicians can initiate a screen sharing session at any point and share their screen with the customers for a demo session, to showcase a software update, or for any other reason the customer needs.
03
File Transfer
During a support session, technicians and customers can instantly share files of up to 2 GB.
04
2-Factor Authentication
You can protect Zoho Assist account with an additional layer of security through 2FA. SMS, OTP-based verification, and other security measures can be set up to match your security needs.
05
Reports
Assist has a dedicated Reports section that contains every detail related to remote support and unattended access sessions, including session duration, customer email address, IP address, and more.
06
User Management
Managing users, delegating roles, and providing access to multiple features is easy to do with Assist. It also offers efficient features to bulk or group access for unattended access.
How secure is our forever free version?
Zoho Assist is entirely cloud-based and works well with all major proxies and firewalls. Your data is secured by our industrial standard end-to-end SSL and 256-bit AES encryption so that you can be sure every connection you make over Zoho Assist is secure and maintains your users’ privacy. We also offer two-factor authentication to provide an additional layer of security by verification via a one-time password.
Benefits of Zoho Assist's Free edition
Wide array of features for free
The free version of Zoho Assist offers a variety of features designed to help technicians efficiently troubleshoot remote systems and resolve issues promptly.
Instant troubleshooting
Access remote devices to gather information, resolve issues, or install updates with Zoho Assist's free edition. Eliminate travel time and the need for physical presence to access a remote device.
Multi and cross-platform compatibility
The free version of Zoho Assist is available on multiple platforms, including Windows, Mac, Linux, and ChromeOS.
No hidden costs or forced upgrades
Enjoy transparent pricing with no hidden costs or mandatory upgrades, ensuring a hassle-free experience with Zoho Assist.
Frequently Asked Questions
Do I need a credit card to sign up for the free version of Zoho Assist?
Zoho Assist does not require you to enter your credit card details to sign up for an account.
Is Zoho Assist's free version secure?
Zoho Assist packs top industry-standard protocols, including two-factor authentication and 256-bit AES encryption. These robust security features ensure the safety of users and their data during sessions conducted with Zoho Assist.
Can I use Zoho Assist's free version across different operating systems?
Zoho Assist is compatible with all major OS platforms like Windows, Mac, Linux, and Chromebook OS, Android, iOS, and Raspberry Pi.
Is it possible to upgrade to a paid plan from the Free edition if I need more advanced features?
Yes, you can upgrade to a paid plan anytime to access additional features and capabilities based on your requirements. Explore the flexible pricing and plans available in Zoho Assist.
Are there any hidden costs associated with the free version?
The free version's features are available without any hidden costs or forced upgrades.
Does the Free edition of Zoho Assist limit session duration?
The free version of Assist does not impose any restrictions on session duration when connecting to remote computers. Remote users can initiate a session and access Assist's features anytime.