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Simple CRM for small businesses moving from spreadsheets.

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Build online forms for every business need.

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Live chat app to engage and convert website visitors.

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Appointment scheduling app for consultations with customers.

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Digital signature app for businesses.

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Comprehensive sales map visualization and optimal route planning solution.

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Complete loyalty and affiliate management platform.

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Cloud Contact Center Software for businesses.

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Unified platform to deliver top-notch customer experience.

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All-in-one social media management software.

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Create, send, and track targeted email campaigns that drive sales.

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Build online forms for every business need.

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Design surveys to reach and interact with your audience.

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Online website builder with extensive customisation options.

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Website conversion optimization and personalisation platform.

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End-to-end event management software.

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Webinar platform for webcasting online webinars.

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All-in-one marketing automation software.

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Smart landing page builder to increase conversion rates

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Manage all your local business listings on a single platform.

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SalesIQ

Live chat app to engage and convert website visitors.

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Digital signature app for businesses.

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Thrive

Complete loyalty and affiliate management platform.

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Voice

Cloud Contact Center Software for businesses.

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LeadChain

Sync, manage, and convert leads across channels seamlessly.

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CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

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Marketing Plus

Unified marketing platform for marketing teams.

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Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

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Desk

Helpdesk software to deliver great customer support.

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Assist

Remote support and unattended remote access software.

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Lens

Interactive remote assistance software with augmented reality.

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FSM

End-to-end field service management platform for service businesses.

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SalesIQ

Live chat app to engage and convert website visitors.

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Voice

Cloud Contact Center Software for businesses.

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Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
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Service Plus

Unified platform for customer service and support teams.

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Finance

 
Books

Powerful accounting platform for growing businesses.

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Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

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Inventory

Powerful stock management and inventory control software.

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Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

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Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

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Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

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Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
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PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
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Workplace

Application suite built to improve team productivity and collaboration.

Workplace

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People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
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Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

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People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
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OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
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RPA

Automate manual, tedious, and repetitive tasks easily.

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BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
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IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

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Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
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RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
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Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
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IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

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Low-code IoT platform and solutions for connected businesses.

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CRM Plus

Unified platform to deliver top-notch customer experience.

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Unified platform for customer service and support teams.

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All-in-one suite to manage your operations and finances.

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Comprehensive HR platform for seamless employee experiences.

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Workplace

Application suite built to improve team productivity and collaboration.

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Unified marketing platform for marketing teams.

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All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

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Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

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Reading Emails

Zoho Mail provides easy-to-use options which can be customized to an individual's preference. The webmail interface provides flexible options to read, organize, forward, or reply to emails. The Preview pane offers multiple actions to move the email to folders or add a label or quickly set up a filter etc. You can flag an email or add the email as a task or a note.

Email Listing 

By default, the emails are received in the Inbox folder. You can create and use Filters to automatically move them to different folders. The received emails are listed in the order in which they're received. The recent emails are listed on the top, and you can scroll down to view the older emails. The Email Listing has an unlimited scroll, which helps you to scroll down to view and access older emails, without worrying about pagination. 

Some of the default settings are listed below. You can change these preferences from the Appearance Settings. 

  • After login, the inbox is displayed by default. Unread messages view can be selected from the Settings. 
  • The summary is displayed by default. You can turn off / on the summary of emails from Settings.
  • Time format: 12 hours. The 24-hour format is also available.
  • The message opens in the preview pane which occupies the right side of the screen. You can choose to open the emails in new tabs or in a new window. 
  • External images load only in emails from contacts. - When emails contain images embedded from external URLs, they are often added for tracking purposes by newsletters and email marketers. You can choose to Display images/ not display images based on your preferences. 

The emails are grouped as Conversations, in the listing. Hence in a particular conversation, you can expand the tree to view the other emails in the conversation, even if they are from other folders. You can choose your preferences for Conversation views to turn off this view or maintain conversation only within folders. 

Note:

You also have the option to group emails based on the subject in the email listing. Learn More.

Zoho Mail provides a feature, wherein the follow-up link inside the email is provided in the email listing. The Quick Actions feature provides the follow-up link in the email listing, which will directly let you go about performing the follow-up action. To know more about Quick Actions, follow this help page.

Unread emails view

The appearance of the unread emails in the listing can be customized based on your preference using the Lite and Rich options in the Mail view options setting.

To configure this setting, go to Settings > Mail view options > Unread emails view. Choose one of the options given under the Unread emails view section:

Mail view options

  • Lite - The display name of the unread emails will be bold.
  • Rich - The display name will be bold and the subject will be made bold based on the theme color set for your mailbox.

Message View Options

When you click on an email, the email gets opened in the Preview/ Tab or New Window, based on your Appearance Settings. To override the default option for a single email, you can right-click on the email from the listing and choose your preferred mode of reading. Apart from that, the right-click menu has the option to directly reply or forward an email.

List emails from this sender - This option lists all emails sent by that particular person from this folder. 

List emails with this subject - All emails that have the same subject as the one you've selected from that particular folder will be listed.

List emails

Mail Reading Format

In the Mail View Options setting, you have the option to select whether you prefer to read emails in Rich or Plain text, according to your preferences. 

To configure this setting, go to Settings > Mail view options > Mail reading format. Choose one of the provided options in the Mail reading format section:

  • Rich Text - Displays emails with formatting, images, tables, hyperlinks, smileys, and other multimedia features.
  • Plain Text - Displays emails with only basic text without formatting or multimedia elements.

Mail reading format

Event Invitation

When you receive an event invitation by email or an email with an ICS attachment, the details of the event will be available in the email itself. You can directly accept/ decline the invitation while viewing the email.
Event card
If you accept the invitation, it will directly get added to your Zoho Calendar events, and will also get added to the devices that you've synced your Zoho mailbox with.

Still can't find what you're looking for?

Write to us: support@zohomail.com