Skip to product menu
close
  • Sales
    Press Space or Enter to display list of options
EXPLORE ALL PRODUCTS

Sales

 
CRM

Comprehensive CRM platform for customer-facing teams.

CRM
 
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

Sign
 
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

 
Social

All-in-one social media management software.

Social
 
Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
Forms

Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

Webinar
 
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT

Search Result

 
CRM Plus

Unified platform to deliver top-notch customer experience.

Try now
CRM Plus
 
Service Plus

Unified platform for customer service and support teams.

Try now
Service Plus
 
Finance Plus

All-in-one suite to manage your operations and finances.

Try now
Finance Plus
 
People Plus

Comprehensive HR platform for seamless employee experiences.

Try now
People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

Try now
Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

Try now
Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
Marketplace
Skip to main content

Mail Assistant

Mail Assistant in the Zoho webmail interface assists you in performing specific actions that will otherwise require multiple navigation and searches. It has a set of predefined commands that can perform actions like setting reminders, adding a task, making a call, etc., in the webmail interface. 

Mail Assistant can be used to navigate you to a particular application. It helps you create a mail, task, or event by giving a command. You can change the settings of your mailbox using predefined commands. You can also send an email, start a chat or call a contact in your organization by @mentioning their name in Mail Assistant

Steps to launch Mail Assistant

Mail Assistant can be accessed from the right bottom of your webmail interface. You can click the Flash icon on the right pane or press the (command + k) or (ctrl + k) keys, to launch your Mail Assistant.
Mail Assistant

Commands

Mail Assistant supports the following set of input commands. You can type these commands in the search bar of the Mail Assistant to access your inbox, create a task, send an email, etc.,

  • Go to commands
    Typing the phrase Go to in the search bar will display the navigation commands that are available in Mail Assistant. These commands help you navigate to the mail suite applications, folders, etc., available in the Zoho Mail web interface.
  • Create commands
    Typing the (+) symbol or the word Create in the search bar will display the create commands available in Mail Assistant. These commands help you create new mail, event, task, etc.,
  • Settings commands
    These commands help you apply or change the Zoho Mail settings, themes, etc.,
  • @mention commands
    Type followed by the name of a contact from within your organization. You can choose a contact and initiate a chat, call, or send an email using this command.
  • Slash (/) commands

Go to commands

Type the phrase Go to in the search bar. A list of navigation commands will be shown. You can click on any of the listed commands or type a command from the list given below and click Enter.

Go to

CommandsActions
Go to MailIt will navigate you to the Mail application and land you in the Inbox folder.
Go to TaskIt will navigate you to the Task application and land you in the Assigned to me section.
Go to NotesThe Notes application will be opened. You will land in the My personal notes section.
Go to BookmarksTo navigate to the Bookmarks application. You will land in the My Bookmarks folder.
Go to NotificationsTo view all the notifications in the Notifications Center. Notification Center offers a single view of all the notifications in hierarchical order.
Go to FoldersYou can access any of the folders in your mailbox.
Go to CalendarTo navigate to the Calendar application in the mailbox.
Go to ContactsTo access the Contacts application in Zoho Mail.
Go to StreamsNavigates you to the Streams Home tab.
Go to GroupHelps you navigate to a specific group in Streams.
Go to Attachment viewerYou can view all your attachments under the My attachments tab from your mailbox.
Go to TagHelps you to navigate to a particular folder under the Tags section in the left pane of your mailbox. You will be navigated to the tags folder based on the application you are in.
Go to Shared folder You can access the mail folders in the Shared with me section of your mailbox.
Switch IMAP/POP AccountHelps you switch to the IMAP/POP account linked to Zoho Mail.
Go to viewTo view messages based on the filters (Unread, All messages, Flagged, All archived) listed under the Views section in the left pane of your mailbox.
Go to settingsTo access all your webmail settings.
Go to offline settingsTo enable/disable and manage the Offline mode settings in your mailbox.
Go to eWidgetTo access the eWidget extensions available in your webmail.

Create commands

Type the (+) symbol or the word Create in the search bar. A list of Create commands will be displayed. Select any of the listed commands or type any of the commands given in the list below and click Enter.

Create

CommandsActions
+ MailTo create a new mail. The compose tab of your mailbox will be opened.
+ EventTo create a new event in your calendar. The Create event box will be opened.
+ TaskTo add a new task. The Add Task box will appear.
+ NoteTo create a new note. A new note tab will appear on the screen.
+ BookmarkTo create a new bookmark. Add Bookmark box will open to add an URL to your bookmarks collection.
+ New incoming filterTo create a new incoming filter to your mailbox. The Incoming Emails Filter tab in settings will be opened to create a new incoming filter.
+ New outgoing filterTo create a new outgoing filter for the emails sent from your account. The Outgoing Emails Filter tab in settings will be opened to add a new outgoing filter for your sent emails.
+ ContactsTo add a new contact to your personal contact list. The Add contact - (Personal) box will pop up to enter the details of the new contact.
+ Streams PostTo create a new post in Streams. The Post Message box will appear on the screen. You can give the inputs and select the group to post the message and click Post to create a new Streams post.

Settings commands

Type the (/) symbol in the search bar. The list of settings commands supported by the Personal Assistant will be displayed. You can choose any one command from the list or type the commands given below in the search bar and click Enter.

Settings

CommandsActions
/ Check-inYou can check in from your mailbox using this command.
/ Check-outYou can also check out from your mailbox using this command.

The Check-in and Check-out command works based on Zoho People integration into Zoho Mail's web interface.

Apart from the (/) commands, you can also access all the settings available in the Zoho Mail web interface by typing the name of the setting in the search bar.

For example, Typing Font in the search bar will display the predefined settings commands like Display fonts, Compose font family, and Compose font size. You can select one from the list and click enter. You will be directed to the Compose settings tab containing the given settings command.

 

You can also use the Slash (/) Commands to invoke other applications to fetch data, add or update any data from the Mail Assistant. Learn More

@mention commands

Typing in the search bar of Zoho Mail's Personal Assistant will display the names in your frequently contacted list. You can also type followed by the name of a contact within your organization. Click Enter after typing the @name of the contact. A list with the commands given below will be displayed. Choose one of the commands and click Enter.

@mention

CommandsActions
Start ChatThe Cliq application in the mailbox will be opened and the chatbox of the contact will appear. 
Start Audio CallThe Audio call will be placed to the contact using the Cliq application in your mailbox.
Start Video CallYou can video call the contact using the Cliq application in the mailbox.
Send an EmailThe mail composer will open with the @mentioned contact's email address in the To address field.

Still can't find what you're looking for?

Write to us: support@zohomail.com