Field name

field_name

Used to update the visitor name, email, phone number, etc. in SalesIQ. Other details like ID, city, etc. can also be updated using the field_name.

Note: All information other than visitor name, email and phone will be updated in the custom info section of the particular visitor.

Channel compatibility

1. To update the visitor's name:

Copied"user_defined": {
  "zohosalesiq": {
    "replies": [
      {
        "text": "Your name",
        "field_name": "siq_name"
      }
    ]
  }
}

2. To update the visitor's email address:

Copied"user_defined": {
  "zohosalesiq": {
    "replies": [
      {
        "text": "Your email",
        "field_name": "siq_email"
      }
    ]
  }
}

3. To update the visitor's phone number:

Copied"user_defined": {
  "zohosalesiq": {
    "replies": [
      {
        "text": "Your phone number",
        "field_name": "siq_phone"
      }
    ]
  }
}

4. To update the visitor's ID:

Copied"user_defined": {
  "zohosalesiq": {
    "replies": [
      {
        "text": "Your ID",
        "field_name": "siq_id"
      }
    ]
  }
}

5. To update the visitor's city:

Copied"user_defined": {
  "zohosalesiq": {
    "replies": [
      {
        "text": "Your city",
        "field_name": "siq_city"
      }
    ]
  }
}