- Feature bytes
- Feature explainers
- Webinars
- Thought leadership webinars
- Product webinars
- Happy customers
- Partner videos
- Training videos
- Case studies
Feature bytes
![Keep your chatbot knowledge base updated](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videospage-thumbnails/uaqs.png)
Identify and fill gaps in your knowledge base with UAQs
Capture questions unanswered by the bot with UAQs to identify and fill gaps in your knowledge base.
![Build scripted and codeless bots easily with Zobot](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videospage-thumbnails/coded_codeless_bot.webp)
Chatbots that fit your needs: scripted and codeless
Choose between SalesIQ's scripted and codeless chatbots that perfectly match your business needs.
![Assist mobile users with live chat mobile SDK](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videospage-thumbnails/mobile-sdk.png)
Provide instant assistance to your mobile app users
Provide instant chat support to your mobile app users with Mobilisten—SalesIQ's Mobile SDK.
![Priotitize your leads with real-time lead scoring](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videospage-thumbnails/prioritize_leads.webp)
Focus on the right leads to boost your conversion rates
Leverage live visitor insights and lead scoring to prioritize leads and improve your conversion rates.
![Get started with SalesIQ](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vt_5steps.png)
Get started with Zoho SalesIQ in 5 simple steps
Learn how to kickstart your customer engagement journey with Zoho SalesIQ, a powerful live chat platform.
![live chat software for exceptional customer support](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vthappyfinal.png)
Make your customers and employees happy with SalesIQ
Give your support team the right tools to make their job easier and help them delight customers.
![Offer great customer service with audio calls](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtclickcall.png)
Enable one-click customer calls on your website
Let customers call your support agents by just clicking a button on your website, with no additional software.
![Improve support team productivity with OpenAI (ChatGPT) integration](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtopenaidiv.png)
Enhance support conversations with our OpenAI integration
Integrate OpenAI (ChatGPT) with SalesIQ for improved support conversations and productivity.
![Automate customer support on instant messaging channels with chatbots](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtimchannels.webp)
Deploy chatbots in your instant messaging channels
Automate query resolution on Instagram, WhatsApp, and Facebook Messenger with chatbots.
![Delight mobile app users with in-app live chat](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtmobilisten.webp)
Boost mobile app engagement with our mobile SDK
Add live chat to your mobile app with our mobile SDK, Mobilisten to give app users a window to reach you.
Feature explainers
![Offer round-the-clock support with conversational chatbots](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtbestchatbot.webp)
Build chatbots with Zobot
Automate your engagement and support customers round-the-clock with our chatbot builder, Zobot.
![Automate customer query resolution with AI chatbots](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtanswerbot.jpeg)
Answer common queries with our AI-driven Answer Bot
Provide instant responses to common customer questions with our ready-to-deploy AI chatbot.
![Organize your customer support chats with tags](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vttags.webp)
Organize your chats better with Tags
Categorize chats, contacts, and companies that have contacted you with tags to find them easily.
![Train agents on the job with conversation monitor](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtconversation.jpeg)
Observe and train support agents with Conversation Monitor
Optimize training of new support agents by discreetly monitoring their customer chats and calls.
![Improve support quality and efficiency with the OpenAI (ChatGPT) integration](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtopenaiprag.webp)
Integrate OpenAI with SalesIQ for better support conversations
Improve the quality of your support responses and efficiency with our OpenAI (ChatGPT) integration.
Webinars
Thought leadership webinars
![Localization strategies for regional marketing success](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videospage-thumbnails/regional_marketing.jpg)
Decoding localization: Strategies for regional marketing success
Watch our regional marketers discuss the benefits, challenges and strategies for regional marketing success.
![AI for better customer experience](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videospage-thumbnails/cx_round_table.jpg)
CX Roundtable - Keeping customers' interest at the heart
Join our marketing manager and our panel of experts as they discuss CX, Zoho's strategies, and how AI can elevate CX.
![B2B social media marketing shift](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videospage-thumbnails/sm_shift.webp)
The social media shift - Navigating B2B's social marketing
Check out our experts' discussion on the evolving landscape of B2B social media marketing, engagement, and AI.
![Scaling customer support and Zoho's customer support evolution](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videospage-thumbnails/scaling_customer_support.jpg)
Scaling customer support from 100 to 100 Million customers
Hear insights from our Global Customer Success Head on his 20-year journey and the evolution of Zoho’s support.
![Sales tips for faster conversions](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videospage-thumbnails/sales_playbook.webp)
Sales playbook for the AI era: Optimize for faster closures
Watch our sales leaders discuss evolving prospect expectations, how to connect instantly, and AI's impact.
![cohesive communication to reduce organizational chaos](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vt_chaos.png)
Align internal, external, and corporate communication to drive growth
Learn how cohesive communication within, between, and outside an organization drives growth.
![Customer retention strategies](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vt_retentionalgorithm.png)
Customer retention and the art of nurturing customers
Watch our marketing managers discuss the importance of retention and strategies that work.
![mobile engagement for business growth](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vt_mobile-engagement.png)
Decoding the framework of mobile engagement for business growth
Understand how mobile app management and engagement help businesses boost growth.
![How AI impacts customer service](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videospage-thumbnails/ai_in_customer_service-08-min.png)
AI in customer service: The present and the future
Watch the discussion between our AI experts on the impact AI has on customer service along with business examples.
![Expert tips on startup marketing](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtstartupyaag.webp)
Startup marketing from day 1: Insights and strategies
Learn how startups should approach marketing from Yaagneshwaran Ganesh, Co-founder of SaaS Sprints.
![Startup marketing challenges and solutions](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtoptstartup.webp)
Optimize your startup marketing with Zoho SalesIQ
Understand the marketing challenges startups face and how Zoho SalesIQ can help along the way.
![Let customers book appointments on your website chat with Zoho SalesIQ-Bookings integration](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/augment_your_self-service._webinar_banner-05_2.png)
Augment your self-service solutions to delight customers
Enhance productivity and customer experience by integrating SalesIQ's chatbots with Zoho Bookings.
![Understanding and solving your customers' pain points](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtcustomersintersection.png)
Keeping customers at the intersection of everything we do
Learn why product managers need to understand customer pain points and how they solve them.
![Improving customer experience with a user community](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtcommunity.png)
Nurturing a community to improve your customer experience
Learn how communities enable businesses to grow, sustain, and scale their offerings.
![The scope of user communities for your business](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtcomvidya.png)
How communities can improve your business
Learn the scope of communities in today's business scenario and how it helps businesses of various sizes.
![Reduce customer churn](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtchurn.png)
Reduce churn and retain your customers
Learn why churn happens and what you can do to reduce churn and retain your customers.
![Improve customer experience with UI and UX](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtuiux.png)
Role of UI & UX in improving customer experience
Learn how to leverage UI and UX to understand, influence, and improve your customer experience.
![Sales tactics to boost conversions](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtsales.png)
Tried-and-tested sales tactics to boost conversions
Optimize each stage of your sales process—from prospecting to final purchase—with these sales tips.
![Nurture leads and improve engagement](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtleadnurturing.png)
Importance of human touch in lead nurturing
Learn the importance of a human-centric approach to lead nurturing to improve customer relationships.
![Customer engagement platform for businesses of all types](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vt_jerry.png)
Business use cases of Zoho SalesIQ
Learn how SalesIQ helps startups and SMBs, and its extensibility for every domain, from our early team.
Product webinars
![Maximize holiday sales and revenue with SalesIQ](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vt_holidayrevenue.png)
Maximizing holiday season revenue with Zoho SalesIQ
Learn how SalesIQ can help grab buyers' attention, boost engagement, and increase holiday sales.
![Improve engagement on instant messaging channels with AI chatbots](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vt_aiforim.png)
Skyrocket your instant messaging engagement with AI chatbots
Understand the factors impeding IM engagement and how chatbots can help you leave a lasting experience.
![Improve sales conversion with AI chatbots](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videospage-thumbnails/ai_bot_for_faster_deal_wins-07-min.png)
Boost sales team efficiency with SalesIQ's AI bot
Learn how automation using AI chatbots increases the efficiency of sales teams, with a detailed demo.
![Comprehensie customer support with live chat and help desk](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videospage-thumbnails/helpdesk-livechat.jpeg)
Integrate help desk and live chat for great customer support
Explore the pros/cons of help desk and live chat and how the two can create holistic customer support.
![Zoho SalesIQ's AI and automation capabilities](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vt_automationandai.png)
Enhance business performance with automation and AI
Optimize your business with our automation and AI features, and explore our upcoming enhancements.
![Complete customer engagement with Zoho SalesIQ and Zoho CRM](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vt_crmandsalesiq.png)
Synergize business operations with 360° customer engagement
Check out how merging Zoho SalesIQ and Zoho CRM can boost your customer engagement significantly.
![Build a conversational AI chatbot using SalesIQ and Haptik](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vthaptik.png)
Driving conversations with our AI partnership with Haptik
Understand the combined benefits of SalesIQ and Haptik, and learn how to build an AI chatbot.
Happy customers
![Customers on ten years of SalesIQ](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videospage-thumbnails/cus_ten_years.webp)
Our customers celebrate with us | SalesIQ turns 10
As Zoho SalesIQ turns 10, hear from our customers about the impact SalesIQ's had on their businesses.
![Workspace provider myHQ boosts sales with SalesIQ's chatbots](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videospage-thumbnails/myhq.jpg)
myHQ automates engagement with SalesIQ’s AI bots
Watch how myHQ is using SalesIQ’s intelligent bots to engage prospects as their first line of communication.
![Happy customers of Zoho SalesIQ](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vt_apaccustomers.png)
Happy customers from Zoholics APAC 2024
Hear from Zoholics APAC'24 attendees about SalesIQ's impact on their customer engagement.
![Fitness studio Body20 accelerates sales with SalesIQ](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vt_body20.png)
Fitness studio Body20 boosts sales with SalesIQ
See how Body20 uses SalesIQ to resolve prospects' queries and identify hot leads for follow-up.
![Spaghetti Agency boosts conversion rate with SalesIQ](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vt_spaghettti.png)
Spaghetti Agency improves its conversion rate with SalesIQ
See how SalesIQ helps Spaghetti Agency boost conversion with campaign engagement insights.
![LambdaTest boost customer support efficiency with SalesIQ](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vt_lambdatest.png)
LambdaTest delivers industry-leading support with Zoho SalesIQ
Watch how SalesIQ helped LambdaTest boost support efficiency by over 40% while saving operating costs.
![SalesIQ simplifies lead acquisition and communication for Aliens Tattoo](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vt_alientattoos.png)
SalesIQ simplifies lead acquisition and communication for Aliens Tattoo
Watch Aliens Tattoo talk about how Zoho SalesIQ has helped them connect, converse, and acquire leads.
![BreadPartners enhances customer engagement with SalesIQ](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vt_breadpartners.png)
BreadPartners enhances customer engagement with SalesIQ
Watch how BreadPartners achieved exceptional engagement with a lean team using SalesIQ.
![Telecom provider Global Call Forwarding improves customer engagement with SalesIQ](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videospage-thumbnails/gcf.jpeg)
Global Call Forwarding boosts customer engagement with SalesIQ
Check out how SalesIQ helped Global Call Forwarding streamline their marketing, sales, and support.
![How teams in Zoho use Zoho SalesIQ](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtzohouses.png)
How Zoho uses SalesIQ
Check out how teams across Zoho have made the most out of SalesIQ and continue to scale with it.
![Clothing store Apliiq expands business with Zoho SalesIQ](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtapliiq.png)
Custom clothing store Apliiq delights customers with SalesIQ
Explore Apliiq's journey from a college dorm room project to a nationwide success with SalesIQ.
![Zoho SalesIQ helps Fuitec international convert prospects](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtfluitec.png)
Fluitec International boosts conversions with SalesIQ
See how SalesIQ helped eco-friendly fluid treatment company Fluitec International improve sales.
![The Farm AV improves their sales with Zoho SalesIQ](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtfarm.png)
The Farm AV improves sales and support with SalesIQ
Learn how an AV wholesaler improved sales and customer support with SalesIQ's live chat software.
![How Zoho SalesIQ helps Allen Berg Racing Schools increase their ROI](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtfone.png)
Allen Berg Racing Schools increases ROI with SalesIQ
Watch Allen berg, CEO of Allen Berg Racing Schools talk about SalesIQ's impact on their ROI.
Partner videos
Training videos
![Zoho SalesIQ partner product training](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/partner_newsletter_kiruthika-09.png)
SalesIQ in action: Capabilities and opportunities
Understand SalesIQ's capabilities beyond live chat with an implementation case study.
![Market potential of SalesIQ and how to market it](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vthowtomarket.png)
How to market Zoho SalesIQ? | GTM Strategy
Explore the market potential of live chat and chatbot, and how you can market Zoho SalesIQ.
Case studies
![SalesIQ's partners on ten years of SalesIQ](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videospage-thumbnails/partner_tribute.png)
Celebrating 10 years together | Partner tribute
Hear from our valued partners who've been an integral part of SalesIQ's journey over the last 10 years.
![Caldere associates reduces blounce rate with SalesIQ](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vt_calderes.png)
Caldere associates slashes blounce rate by 23% with SalesIQ
Hear from Vivek Gargav, Marketing Director, Caldere associates, about their experience with SalesIQ.
![Zoho SalesIQ implementation for an insurance company](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtpartnercase.png)
SalesIQ implementation at Aseguradora del Sur
Watch SalesIQ's partners from Ecuador discuss their implementation experience at an insurance company.