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Sales

 
CRM

Comprehensive CRM platform for customer-facing teams.

CRM
 
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

Sign
 
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

 
Social

All-in-one social media management software.

Social
 
Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
Forms

Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

Webinar
 
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT

Search Result

 
CRM Plus

Unified platform to deliver top-notch customer experience.

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CRM Plus
 
Service Plus

Unified platform for customer service and support teams.

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Service Plus
 
Finance Plus

All-in-one suite to manage your operations and finances.

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Finance Plus
 
People Plus

Comprehensive HR platform for seamless employee experiences.

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People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

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Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

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Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
Marketplace
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Uncover website insights for growth

Get a complete overview of how each of your web pages perform. Optimize your website with consolidated data on critical metrics like top pages, website visitor footprint, drop-offs, and more.

Website engagement report
  

Analyze the return on your lead generation efforts

Gain insights through visitor and customer analytics, and calculate the effectiveness of your marketing efforts with drilled-down reports on traffic source, visitor location, pages visited, average visits per visitor, time spent, actions, and more.

Lead generation KPIs
  

Improve sales and support team performance

Identify top performers and train your team better based on important KPIs like missed chats, average waiting and response time, chat duration, chats converted to tickets, feedback, and ratings of each team member with detailed live chat analytics.

Chat agent feedback analysis
  

Set up alerts on key performance metrics

Keep abreast of changes to critical business metrics by setting up alerts on the SalesIQ and Zoho Analytics dashboard. This notifies you when a goal you've set is met or when an unexpected event happens so you can take immediate action.

Data alerts on business metrics

Analyze conversation data to manage your team's workload

Measure your chat influx and customer waiting time, identify your busiest hours, and determine commonly asked questions. These live chat analytics from Zoho SalesIQ data help you train your chatbot and plan a suitable staffing roster to prepare your team to handle high volumes.

Live chat analysis
  

Merge cross-functional data with Zoho SalesIQ reports

Combine and analyze all your business parameters in one place.

Bring in data from Zoho and third-party tools

Import customer data from Zoho CRM, Salesforce CRM, Zoho Desk, and more and merge them with SalesIQ for end-to-end customer analytics.

Combine local data with SalesIQ reports

The Zoho SalesIQ and Zoho Analytics integration also allows you to import data from your local drives, servers, cloud databases, and even email attachments and merge them with your SalesIQ analytics to get more insights into your customer engagement operations.

Combine data from multiple sources

Stay updated on KPIs with prebuilt reports and dashboards

The Zoho SalesIQ and Analytics integration provides 75+ ready-made reports and dashboards to give managers a convenient view of daily site visits, lead generation conversion rates, customer service performance, and overall customer engagement reports. No complicated setup process is required.

Marketing dashboard
  

Collaborate on SalesIQ Analytics with your team

Share analytics reports and dashboards with your team or colleagues to arrive at collective decisions or discuss your team's performance. Don't worry about data security. With fine-grained access permissions in Zoho Analytics, you choose who gets to see and/or work on your Zoho SalesIQ data.

Collaborate on SalesIQ Analytics with your team- Share reports with your team

Zoho SalesIQ + Zoho Analytics: Boost Business performance with comprehensive insights

Watch the video to gain insights into:

  • How Zoho SalesIQ enhances team management and website visitor engagement
  • Converting website visitors into loyal customers through activity analysis
  • Integrating Zoho SalesIQ with Zoho Analytics and Google Analytics for deeper insights
  • Enhancing customer support with detailed chat event tracking
  • Achieving a 360° view of your business performance with Zoho SalesIQ

Start right away

Sign up for free
      

Frequently asked questions

What is Zoho Analytics?

Zoho Analytics is a self-service business intelligence and analytics software solution that helps you visualize and analyze raw data to uncover meaningful insights.

Why should I integrate my Zoho SalesIQ account with Zoho Analytics?

The success of customer-centered business operations like marketing, sales, and customer support relies on real-time data about customer experience, previous numbers and trends, employee and staffing effectiveness, and more. Though Zoho SalesIQ gives you all this data in real time, it helps to automate its analysis and have this data represented in an easy-to-understand, visualized manner. The Zoho SalesIQ and Zoho Analytics integration does exactly this and helps you make sense of your Zoho SalesIQ reports with the utmost ease.

Who can access the Zoho SalesIQ and Zoho Analytics integration?

Users with paid accounts in both Zoho SalesIQ (Professional plan onwards) and Zoho Analytics (Basic plan onwards), and Zoho CRM Plus/Zoho One users can use Zoho SalesIQ's integration with Zoho Analytics. Users with the Administrator role in Zoho SalesIQ can enable and configure it.

What data from Zoho SalesIQ will reflect in my Zoho Analytics workspace?

You can sync the following data from Zoho SalesIQ to your Zoho Analytics workspace:

  • Apps
  • Conversations
  • Departments
  • Events
  • Operators
  • Visitors
  • Visits
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