- Feature bytes
- Feature explainers
- Webinars
- Thought leadership webinars
- Product webinars
- Happy customers
- Partner videos
- Training videos
- Case studies
Feature bytes
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Identify and fill gaps in your knowledge base with UAQs
Capture questions unanswered by the bot with UAQs to identify and fill gaps in your knowledge base.
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Chatbots that fit your needs: scripted and codeless
Choose between SalesIQ's scripted and codeless chatbots that perfectly match your business needs.
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Provide instant assistance to your mobile app users
Provide instant chat support to your mobile app users with Mobilisten—SalesIQ's Mobile SDK.
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Focus on the right leads to boost your conversion rates
Leverage live visitor insights and lead scoring to prioritize leads and improve your conversion rates.
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Get started with Zoho SalesIQ in 5 simple steps
Learn how to kickstart your customer engagement journey with Zoho SalesIQ, a powerful live chat platform.
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Make your customers and employees happy with SalesIQ
Give your support team the right tools to make their job easier and help them delight customers.
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Enable one-click customer calls on your website
Let customers call your support agents by just clicking a button on your website, with no additional software.
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Enhance support conversations with our OpenAI integration
Integrate OpenAI (ChatGPT) with SalesIQ for improved support conversations and productivity.
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Deploy chatbots in your instant messaging channels
Automate query resolution on Instagram, WhatsApp, and Facebook Messenger with chatbots.
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Boost mobile app engagement with our mobile SDK
Add live chat to your mobile app with our mobile SDK, Mobilisten to give app users a window to reach you.
Feature explainers
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Build chatbots with Zobot
Automate your engagement and support customers round-the-clock with our chatbot builder, Zobot.
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Answer common queries with our AI-driven Answer Bot
Provide instant responses to common customer questions with our ready-to-deploy AI chatbot.
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Organize your chats better with Tags
Categorize chats, contacts, and companies that have contacted you with tags to find them easily.
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Observe and train support agents with Conversation Monitor
Optimize training of new support agents by discreetly monitoring their customer chats and calls.
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Integrate OpenAI with SalesIQ for better support conversations
Improve the quality of your support responses and efficiency with our OpenAI (ChatGPT) integration.
Webinars
Thought leadership webinars
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Decoding localization: Strategies for regional marketing success
Watch our regional marketers discuss the benefits, challenges and strategies for regional marketing success.
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CX Roundtable - Keeping customers' interest at the heart
Join our marketing manager and our panel of experts as they discuss CX, Zoho's strategies, and how AI can elevate CX.
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The social media shift - Navigating B2B's social marketing
Check out our experts' discussion on the evolving landscape of B2B social media marketing, engagement, and AI.
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Scaling customer support from 100 to 100 Million customers
Hear insights from our Global Customer Success Head on his 20-year journey and the evolution of Zoho’s support.
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Sales playbook for the AI era: Optimize for faster closures
Watch our sales leaders discuss evolving prospect expectations, how to connect instantly, and AI's impact.
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Align internal, external, and corporate communication to drive growth
Learn how cohesive communication within, between, and outside an organization drives growth.
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Customer retention and the art of nurturing customers
Watch our marketing managers discuss the importance of retention and strategies that work.
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Decoding the framework of mobile engagement for business growth
Understand how mobile app management and engagement help businesses boost growth.
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AI in customer service: The present and the future
Watch the discussion between our AI experts on the impact AI has on customer service along with business examples.
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Startup marketing from day 1: Insights and strategies
Learn how startups should approach marketing from Yaagneshwaran Ganesh, Co-founder of SaaS Sprints.
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Optimize your startup marketing with Zoho SalesIQ
Understand the marketing challenges startups face and how Zoho SalesIQ can help along the way.
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Augment your self-service solutions to delight customers
Enhance productivity and customer experience by integrating SalesIQ's chatbots with Zoho Bookings.
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Keeping customers at the intersection of everything we do
Learn why product managers need to understand customer pain points and how they solve them.
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Nurturing a community to improve your customer experience
Learn how communities enable businesses to grow, sustain, and scale their offerings.
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How communities can improve your business
Learn the scope of communities in today's business scenario and how it helps businesses of various sizes.
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Reduce churn and retain your customers
Learn why churn happens and what you can do to reduce churn and retain your customers.
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Role of UI & UX in improving customer experience
Learn how to leverage UI and UX to understand, influence, and improve your customer experience.
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Tried-and-tested sales tactics to boost conversions
Optimize each stage of your sales process—from prospecting to final purchase—with these sales tips.
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Importance of human touch in lead nurturing
Learn the importance of a human-centric approach to lead nurturing to improve customer relationships.
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Business use cases of Zoho SalesIQ
Learn how SalesIQ helps startups and SMBs, and its extensibility for every domain, from our early team.
Product webinars
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Maximizing holiday season revenue with Zoho SalesIQ
Learn how SalesIQ can help grab buyers' attention, boost engagement, and increase holiday sales.
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Skyrocket your instant messaging engagement with AI chatbots
Understand the factors impeding IM engagement and how chatbots can help you leave a lasting experience.
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Boost sales team efficiency with SalesIQ's AI bot
Learn how automation using AI chatbots increases the efficiency of sales teams, with a detailed demo.
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Integrate help desk and live chat for great customer support
Explore the pros/cons of help desk and live chat and how the two can create holistic customer support.
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Enhance business performance with automation and AI
Optimize your business with our automation and AI features, and explore our upcoming enhancements.
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Synergize business operations with 360° customer engagement
Check out how merging Zoho SalesIQ and Zoho CRM can boost your customer engagement significantly.
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Driving conversations with our AI partnership with Haptik
Understand the combined benefits of SalesIQ and Haptik, and learn how to build an AI chatbot.
Happy customers
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Our customers celebrate with us | SalesIQ turns 10
As Zoho SalesIQ turns 10, hear from our customers about the impact SalesIQ's had on their businesses.
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myHQ automates engagement with SalesIQ’s AI bots
Watch how myHQ is using SalesIQ’s intelligent bots to engage prospects as their first line of communication.
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Happy customers from Zoholics APAC 2024
Hear from Zoholics APAC'24 attendees about SalesIQ's impact on their customer engagement.
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Fitness studio Body20 boosts sales with SalesIQ
See how Body20 uses SalesIQ to resolve prospects' queries and identify hot leads for follow-up.
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Spaghetti Agency improves its conversion rate with SalesIQ
See how SalesIQ helps Spaghetti Agency boost conversion with campaign engagement insights.
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LambdaTest delivers industry-leading support with Zoho SalesIQ
Watch how SalesIQ helped LambdaTest boost support efficiency by over 40% while saving operating costs.
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SalesIQ simplifies lead acquisition and communication for Aliens Tattoo
Watch Aliens Tattoo talk about how Zoho SalesIQ has helped them connect, converse, and acquire leads.
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BreadPartners enhances customer engagement with SalesIQ
Watch how BreadPartners achieved exceptional engagement with a lean team using SalesIQ.
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Global Call Forwarding boosts customer engagement with SalesIQ
Check out how SalesIQ helped Global Call Forwarding streamline their marketing, sales, and support.
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How Zoho uses SalesIQ
Check out how teams across Zoho have made the most out of SalesIQ and continue to scale with it.
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Custom clothing store Apliiq delights customers with SalesIQ
Explore Apliiq's journey from a college dorm room project to a nationwide success with SalesIQ.
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Fluitec International boosts conversions with SalesIQ
See how SalesIQ helped eco-friendly fluid treatment company Fluitec International improve sales.
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The Farm AV improves sales and support with SalesIQ
Learn how an AV wholesaler improved sales and customer support with SalesIQ's live chat software.
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Allen Berg Racing Schools increases ROI with SalesIQ
Watch Allen berg, CEO of Allen Berg Racing Schools talk about SalesIQ's impact on their ROI.
Partner videos
Training videos
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SalesIQ in action: Capabilities and opportunities
Understand SalesIQ's capabilities beyond live chat with an implementation case study.
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How to market Zoho SalesIQ? | GTM Strategy
Explore the market potential of live chat and chatbot, and how you can market Zoho SalesIQ.
Case studies
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Celebrating 10 years together | Partner tribute
Hear from our valued partners who've been an integral part of SalesIQ's journey over the last 10 years.
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Caldere associates slashes blounce rate by 23% with SalesIQ
Hear from Vivek Gargav, Marketing Director, Caldere associates, about their experience with SalesIQ.
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SalesIQ implementation at Aseguradora del Sur
Watch SalesIQ's partners from Ecuador discuss their implementation experience at an insurance company.