- Feature bytes
- Feature explainers
- Webinars
- Thought leadership webinars
- Product webinars
- Happy customers
- Partner videos
- Training videos
- Case studies
Feature bytes
![live chat software for exceptional customer support](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vthappyfinal.png)
Make your customers and employees happy with SalesIQ
Give your support team the right tools to make their job easier and help them delight customers.
![Offer great customer service with audio calls](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtclickcall.png)
Enable one-click customer calls on your website
Let customers call your support agents by just clicking a button on your website, with no additional software.
![Improve support team productivity with OpenAI (ChatGPT) integration](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtopenaidiv.png)
Enhance support conversations with our OpenAI integration
Integrate OpenAI (ChatGPT) with SalesIQ for improved support conversations and productivity.
![Automate customer support on instant messaging channels with chatbots](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtimchannels.webp)
Deploy chatbots in your instant messaging channels
Automate query resolution on Instagram, WhatsApp, and Facebook Messenger with chatbots.
![Delight mobile app users with in-app live chat](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtmobilisten.webp)
Boost mobile app engagement with our mobile SDK
Add live chat to your mobile app with our mobile SDK, Mobilisten to give app users a window to reach you.
Feature explainers
![Offer round-the-clock support with conversational chatbots](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtbestchatbot.webp)
Build chatbots with Zobot
Automate your engagement and support customers round-the-clock with our chatbot builder, Zobot.
![Automate customer query resolution with AI chatbots](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtanswerbot.jpeg)
Answer common queries with our AI-driven Answer Bot
Provide instant responses to common customer questions with our ready-to-deploy AI chatbot.
![Organize your customer support chats with tags](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vttags.webp)
Organize your chats better with Tags
Categorize chats, contacts, and companies that have contacted you with tags to find them easily.
![Train agents on the job with conversation monitor](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtconversation.jpeg)
Observe and train support agents with Conversation Monitor
Optimize training of new support agents by discreetly monitoring their customer chats and calls.
![Improve support quality and efficiency with the OpenAI (ChatGPT) integration](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtopenaiprag.webp)
Integrate OpenAI with SalesIQ for better support conversations
Improve the quality of your support responses and efficiency with our OpenAI (ChatGPT) integration.
Webinars
Thought leadership webinars
![How AI impacts customer service](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videospage-thumbnails/ai_in_customer_service-08-min.png)
AI in customer service: The present and the future
Watch the discussion between our AI experts on the impact AI has on customer service along with business examples.
![Expert tips on startup marketing](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtstartupyaag.webp)
Startup marketing from day 1: Insights and strategies
Learn how startups should approach marketing from Yaagneshwaran Ganesh, Co-founder of SaaS Sprints.
![Startup marketing challenges and solutions](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtoptstartup.webp)
Optimize your startup marketing with Zoho SalesIQ
Understand the marketing challenges startups face and how Zoho SalesIQ can help along the way.
![Let customers book appointments on your website chat with Zoho SalesIQ-Bookings integration](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/augment_your_self-service._webinar_banner-05_2.png)
Augment your self-service solutions to delight customers
Enhance productivity and customer experience by integrating SalesIQ's chatbots with Zoho Bookings.
![Understanding and solving your customers' pain points](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtcustomersintersection.png)
Keeping customers at the intersection of everything we do
Learn why product managers need to understand customer pain points and how they solve them.
![Improving customer experience with a user community](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtcommunity.png)
Nurturing a community to improve your customer experience
Learn how communities enable businesses to grow, sustain, and scale their offerings.
![The scope of user communities for your business](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtcomvidya.png)
How communities can improve your business
Learn the scope of communities in today's business scenario and how it helps businesses of various sizes.
![Reduce customer churn](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtchurn.png)
Reduce churn and retain your customers
Learn why churn happens and what you can do to reduce churn and retain your customers.
![Improve customer experience with UI and UX](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtuiux.png)
Role of UI & UX in improving customer experience
Learn how to leverage UI and UX to understand, influence, and improve your customer experience.
![Sales tactics to boost conversions](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtsales.png)
Tried-and-tested sales tactics to boost conversions
Optimize each stage of your sales process—from prospecting to final purchase—with these sales tips.
![Nurture leads and improve engagement](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtleadnurturing.png)
Importance of human touch in lead nurturing
Learn the importance of a human-centric approach to lead nurturing to improve customer relationships.
![Customer engagement platform for businesses of all types](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vt_jerry.png)
Business use cases of Zoho SalesIQ
Learn how SalesIQ helps startups and SMBs, and its extensibility for every domain, from our early team.
Product webinars
![Improve sales conversion with AI chatbots](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videospage-thumbnails/ai_bot_for_faster_deal_wins-07-min.png)
Boost sales team efficiency with SalesIQ's AI bot
Learn how automation using AI chatbots increases the efficiency of sales teams, with a detailed demo.
![Comprehensie customer support with live chat and help desk](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videospage-thumbnails/helpdesk-livechat.jpeg)
Integrate help desk and live chat for great customer support
Explore the pros/cons of help desk and live chat and how the two can create holistic customer support.
![Zoho SalesIQ's AI and automation capabilities](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vt_automationandai.png)
Enhance business performance with automation and AI
Optimize your business with our automation and AI features, and explore our upcoming enhancements.
![Complete customer engagement with Zoho SalesIQ and Zoho CRM](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vt_crmandsalesiq.png)
Synergize business operations with 360° customer engagement
Check out how merging Zoho SalesIQ and Zoho CRM can boost your customer engagement significantly.
![Build a conversational AI chatbot using SalesIQ and Haptik](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vthaptik.png)
Driving conversations with our AI partnership with Haptik
Understand the combined benefits of SalesIQ and Haptik, and learn how to build an AI chatbot.
Happy customers
![Telecom provider Global Call Forwarding improves customer engagement with SalesIQ](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videospage-thumbnails/gcf.jpeg)
Global Call Forwarding boosts customer engagement with SalesIQ
Check out how SalesIQ helped Global Call Forwarding streamline their marketing, sales, and support.
![How teams in Zoho use Zoho SalesIQ](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtzohouses.png)
How Zoho uses SalesIQ
Check out how teams across Zoho have made the most out of SalesIQ and continue to scale with it.
![Global automobile company Mahindra & Mahindra enhances customer engagement with SalesIQ](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtmahidra.png)
Mahindra & Mahindra boosts customer engagement with SalesIQ
Learn how Mahindra & Mahindra leveraged customer engagement for success amid the pandemic.
![Clothing store Apliiq expands business with Zoho SalesIQ](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtapliiq.png)
Custom clothing store Apliiq delights customers with SalesIQ
Explore Apliiq's journey from a college dorm room project to a nationwide success with SalesIQ.
![Zoho SalesIQ helps Fuitec international convert prospects](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtfluitec.png)
Fluitec International boosts conversions with SalesIQ
See how SalesIQ helped eco-friendly fluid treatment company Fluitec International improve sales.
![The Farm AV improves their sales with Zoho SalesIQ](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtfarm.png)
The Farm AV improves sales and support with SalesIQ
Learn how an AV wholesaler improved sales and customer support with SalesIQ's live chat software.
![How Zoho SalesIQ helps Allen Berg Racing Schools increase their ROI](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtfone.png)
Allen Berg Racing Schools increases ROI with SalesIQ
Watch Allen berg, CEO of Allen Berg Racing Schools talk about SalesIQ's impact on their ROI.
Partner videos
Training videos
![Zoho SalesIQ partner product training](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/partner_newsletter_kiruthika-09.png)
Overview of Zoho SalesIQ
Understand SalesIQ's capabilities beyond live chat with an implementation case study.
![Market potential of SalesIQ and how to market it](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vthowtomarket.png)
How to market Zoho SalesIQ? | GTM Strategy
Explore the market potential of live chat and chatbot, and how you can market Zoho SalesIQ.
Case studies
![Zoho SalesIQ implementation for an insurance company](http://www.zohowebstatic.com/sites/zweb/images/salesiq/videos/vtpartnercase.png)
SalesIQ implementation at Aseguradora del Sur
Watch SalesIQ's partners from Ecuador discuss their implementation experience at an insurance company.