Skip to product menu
close
  • Sales
    Press Space or Enter to display list of options
EXPLORE ALL PRODUCTS

Sales

 
CRM

Comprehensive CRM platform for customer-facing teams.

CRM
 
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

Sign
 
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

 
Social

All-in-one social media management software.

Social
 
Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
Forms

Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

Webinar
 
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT

Search Result

 
CRM Plus

Unified platform to deliver top-notch customer experience.

Try now
CRM Plus
 
Service Plus

Unified platform for customer service and support teams.

Try now
Service Plus
 
Finance Plus

All-in-one suite to manage your operations and finances.

Try now
Finance Plus
 
People Plus

Comprehensive HR platform for seamless employee experiences.

Try now
People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

Try now
Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

Try now
Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
Marketplace
Skip to main content

Trusted by over 465,000 businesses globally

  •  
  •  
  •  
  •  
  •  
  •  
  •  

The best alternative to Drift chat - Zoho SalesIQ

 

Effortless lead capture & tracking

Spot high-value visitors, understand their needs, and nurture them into paying customers with real-time visitor tracking and intuitive lead generation tools.

 

AI-powered chatbots that actually work

Build advanced, multilingual chatbots with our AI chatbot-building platform, or leverage pre-built options. Answer FAQs, qualify leads, and deflect support tickets, 24/7.

 

Seamless communication across channels

Connect with customers where they are, offering support via Instant Messaging channels such as WhatsApp, Instagram, Telegram, LINE, WeChat, FB Messenger, and more, all within one easy-to-use dashboard.

 

Solve issues faster with screen sharing

‌‌Walk customers through complex processes and provide personalized support with instant screen-sharing capabilities.

 

Boost agent productivity & morale

Protect your team from abusive language with profanity management and empower them to resolve issues quickly with voice notes and click-to-call features.

 

‌Transparent & affordable pricing

No hidden costs or surprise add-ons. Zoho SalesIQ offers clear, competitive pricing that fits your budget.

Check out the detailed feature comparison to learn why Zoho SalesIQ is the best Drift chat alternative

*Enterprise plan comparison
  • Features
  • Customer Support
  • Audio calling   
  • Click-to-call   
  • Reopen conversation   
  • Voice notes  
  • File sharing  
  • Screen share  *Extension needed
  • RTL support  
  • Agent Support
  • Chat monitoring  
  • Chat routing  
  • Live translate  
  • Call recording  
  • Multilingual support  
  • CSV export  
  • Internal notes  
  • Abusive content management  
  • Block IP  
  • Company profile enrichment (Powered by Zia) 
  • Widgets  
  • Visitor routing  
  • Third party messaging app integration  
  • Reports  
  • Tags  
  • Email templates  
  • Agent-to-agent chat  
  • Resources
  • FAQs/Article import  
  • FAQs  
  • Articles  
  • Unanswered questions  
  • Small talk  
  • Business terms  
  • Canned replies  
  • Customer Engagement
  • Triggers  
  • Chatbots
  • Codeless bot  
  • Answer bot  
  • Visitor Tracking
  • Lead scoring  
  • Live tracking  
  • Mobile SDK
  • Push notifications  
  • Android  
  • iOS  
  • Tracking  
  • Customization  
  • Multilingual support  
  • Channels
  • Instagram  
  • WhatsApp  
  • Telegram  
  • Facebook  (*with webhooks)
  • LINE  
  • WeChat  
  • Mobile App
  • iOS  
  • Android  
  • Security
  • GDPR Compliance  
  • App
  • Apple TV  
  • Mac  
  • Windows  

Why settle for less?

Select the best alternative to Drift

Zoho SalesIQ is not only more cost-effective, but it also offers a variety of pricing options to fit your specific needs. While Drift's Premium package begins at a staggering $2,500 per month, SalesIQ's Enterprise package costs just $20 per operator per month billed annually.

Drift = 10x costlier than Zoho SalesIQ

  • Pricing
  • Free$0.00Free$0.00
  • Basic$7Premium Starts at
    $2,500/month
  • Professional$12.75Advanced-
  • Enterprise$20Enterprise-

*Drift comes with 1 seat by default and then, depending on the roles and responsibilities, provides seats as add-ons. Drift's pricing model can quickly become expensive, with additional seats costing $80 per month. With SalesIQ, you don't have to compromise on quality or pay exorbitant prices to receive the best service. Get the full picture of our pricing plans

Top-rated in the industry

  • ★★★★★4.5 / 5
  • ★★★★★4.4 / 5
  • ★★★★★4.5 / 5
  • ★★★★★8.6 / 10
  • ★★★★★4.5 / 5

New success stories every day

 

"Zoho SalesIQ helped us identify where we’re getting our visitors from and generate quality leads by directly chatting with them. We get an automated email of visitor behavior and downloadable contact data of visitors, which we use for email marketing to generate traffic and leads. Zoho SalesIQ’s mobile app helps us keep connected with our customers 24/7."

Murali Krishnan
Murali Krishnan, Digital Marketing Manager, ABC Fruits

"Our experience with Zoho SalesIQ has been very positive. We are able to now concentrate more on generating sales to both existing and new customers by being easily accessible. Zoho SalesIQ is well-integrated with Zoho CRM. The team behind Zoho SalesIQ is listening to customer requests and constantly trying to improve the product."

 Bo Thygesen
Bo Thygesen, Director | Business Development 2base.com

"After embedding Zoho SalesIQ on our website and operational platform we are closing deals faster and our customer support has never been so efficient. With Zoho SalesIQ, we have raised the bar of customer relationship. The platform is friendly for both sides and connects well with Zoho CRM, giving us complete information of whom we're talking to."

Rodrigo Ferrer
Rodrigo Ferrer, CTO | Pró-Laudo

Top reasons to look for alternatives for Drift Chat

  • Heavy pricing: Drift can be expensive for small businesses, especially if they don't need all of the features that come with the platform.
  • Complexity: Drift Chat has a steep learning curve and may require significant technical expertise to set up and use effectively. This complexity can be a barrier for businesses that do not have dedicated IT staff or technical resources.
  • Limited integrations: While Drift Chat does offer some integrations, it may not integrate with all of the other tools and platforms that a business uses. This can make it difficult to streamline workflows and create a cohesive customer experience.
  • Lack of customization: Drift has limited customization options, which may not work for businesses that have unique branding or user experience requirements.
  • Support: Some businesses may find that Drift's support options are not adequate for their needs.

Try out your Drift chat alternative today!

Sign up for free

All names and marks mentioned here remain the property of their original owners. Prices are as published by the named competitors on their website(s) as on December 2024 (without taking into account the taxes or discounts), and are subject to change based on the pricing policies of the competitors. The details provided on this page are for general purposes only and cannot be considered as authorized information from the respective competitors. Zoho disclaims any liability for possible errors, omissions, or consequential losses based on the details here.