Trusted by over 465,000 businesses globally
The best alternative to Drift chat - Zoho SalesIQ
Effortless lead capture & tracking
Spot high-value visitors, understand their needs, and nurture them into paying customers with real-time visitor tracking and intuitive lead generation tools.
AI-powered chatbots that actually work
Build advanced, multilingual chatbots with our AI chatbot-building platform, or leverage pre-built options. Answer FAQs, qualify leads, and deflect support tickets, 24/7.
Seamless communication across channels
Connect with customers where they are, offering support via Instant Messaging channels such as WhatsApp, Instagram, Telegram, LINE, WeChat, FB Messenger, and more, all within one easy-to-use dashboard.
Solve issues faster with screen sharing
Walk customers through complex processes and provide personalized support with instant screen-sharing capabilities.
Boost agent productivity & morale
Protect your team from abusive language with profanity management and empower them to resolve issues quickly with voice notes and click-to-call features.
Transparent & affordable pricing
No hidden costs or surprise add-ons. Zoho SalesIQ offers clear, competitive pricing that fits your budget.
Want to learn more? Get a comprehensive list of all our features
Check out the detailed feature comparison to learn why Zoho SalesIQ is the best Drift chat alternative
*Enterprise plan comparison- Features SalesIQ (Enterprise) Drift (Premium)
- Customer Support
- Audio calling
- Click-to-call
- Reopen conversation
- Voice notes
- File sharing
- Screen share *Extension needed
- RTL support
- Agent Support
- Chat monitoring
- Chat routing
- Live translate
- Call recording
- Multilingual support
- CSV export
- Internal notes
- Abusive content management
- Block IP
- Company profile enrichment (Powered by Zia)
- Widgets
- Visitor routing
- Third party messaging app integration
- Reports
- Tags
- Email templates
- Agent-to-agent chat
- Resources
- FAQs/Article import
- FAQs
- Articles
- Unanswered questions
- Small talk
- Business terms
- Canned replies
- Customer Engagement
- Triggers
- Chatbots
- Codeless bot
- Answer bot
- Visitor Tracking
- Lead scoring
- Live tracking
- Mobile SDK
- Push notifications
- Android
- iOS
- Tracking
- Customization
- Multilingual support
- Channels
- Telegram
- Facebook (*with webhooks)
- LINE
- Mobile App
- iOS
- Android
- Security
- GDPR Compliance
- App
- Apple TV
- Mac
- Windows
Why settle for less?
Select the best alternative to Drift
Zoho SalesIQ is not only more cost-effective, but it also offers a variety of pricing options to fit your specific needs. While Drift's Premium package begins at a staggering $2,500 per month, SalesIQ's Enterprise package costs just $20 per operator per month billed annually.
Drift = 10x costlier than Zoho SalesIQ
- Pricing
- SalesIQ (operator/month billed annually) Drift (seats/month billed annually*)
- Free $0.00 Free $0.00
- Basic Premium Starts at
$2,500/month - Professional Advanced -
- Enterprise Enterprise -
*Drift comes with 1 seat by default and then, depending on the roles and responsibilities, provides seats as add-ons. Drift's pricing model can quickly become expensive, with additional seats costing $80 per month. With SalesIQ, you don't have to compromise on quality or pay exorbitant prices to receive the best service. Get the full picture of our pricing plans
New success stories every day
"Zoho SalesIQ helped us identify where we’re getting our visitors from and generate quality leads by directly chatting with them. We get an automated email of visitor behavior and downloadable contact data of visitors, which we use for email marketing to generate traffic and leads. Zoho SalesIQ’s mobile app helps us keep connected with our customers 24/7."
"Our experience with Zoho SalesIQ has been very positive. We are able to now concentrate more on generating sales to both existing and new customers by being easily accessible. Zoho SalesIQ is well-integrated with Zoho CRM. The team behind Zoho SalesIQ is listening to customer requests and constantly trying to improve the product."
"After embedding Zoho SalesIQ on our website and operational platform we are closing deals faster and our customer support has never been so efficient. With Zoho SalesIQ, we have raised the bar of customer relationship. The platform is friendly for both sides and connects well with Zoho CRM, giving us complete information of whom we're talking to."
Top reasons to look for alternatives for Drift Chat
- Heavy pricing: Drift can be expensive for small businesses, especially if they don't need all of the features that come with the platform.
- Complexity: Drift Chat has a steep learning curve and may require significant technical expertise to set up and use effectively. This complexity can be a barrier for businesses that do not have dedicated IT staff or technical resources.
- Limited integrations: While Drift Chat does offer some integrations, it may not integrate with all of the other tools and platforms that a business uses. This can make it difficult to streamline workflows and create a cohesive customer experience.
- Lack of customization: Drift has limited customization options, which may not work for businesses that have unique branding or user experience requirements.
- Support: Some businesses may find that Drift's support options are not adequate for their needs.