Attachment

The attachment is a collection object, which contains the files that are shared by the visitor during the conversation as a message.

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Use Case:

Copied"attachments": 
[
        {
          "name": "salesiq.png",
          "url": "https://salesiq.zoho.com/api/v2/vicky123/attachments/330340647f6b1386d7373d2b2933b0fde58837d874086b95b2909d87f663272f5aba596670294baa?file_name=Screenshot.png&chat_id=LD_2242276011928302370_1664693403&purpose=chat_attachment",
          "contenttype": "image/png"
        }
]