Actions

There are several actions that are performed by the bot during the response. Actions accept only text as their value and the values can be one of the following:

 

Use Case:

Copied"user_defined": {
      "zohosalesiq": {
        "action": "reply",
        "replies": [
          "Thanks for contacting us today, How may I help you today?",
          {
            "text": "What would you like to know about today ?",
            "image": "https://zylker.com/home.png"
          }
        ],
        "suggestions": [
          "Book an appointment",
          "Talk to the operator",
          "Show Reference Guides"
        ]
      }
    }