Send Videos | Zobot | Zoho SalesIQ

Video

Send video files to visitors using this card. There are two types of videos that you can send.

1. Videos on YouTube

Send URLs of videos that are available on YouTube to your website visitors.

2. Videos on a server

Send URLs of videos that have been uploaded on a particular server, along with subtitles and thumbnails.

	Mandatory	Description	Values
type	Yes	The type of input to be displayed to the visitor	video
url	Yes	The URL of the video that you want to send to the visitor	{ "url":"youtube or mp4 URL", }
text	Yes	The text to be displayed to the visitor	text
subtitles	No	The URL of the subtitle file(if any)	{ "subtitles":"subtitle URL", }
thumbnail	No	Thumbnail of the video that will be sent to the visitor	{ "thumbnail":"thumbnail URL", }

Note: Subtitles and Thumbnails are only applicable for sharing videos that have been uploaded to a server. You do not need to include them while sharing URLs of videos that are on YouTube.

Channel compatibility and limitations

The card is supported on Facebook Messenger, Instagram, WhatsApp, Telegram and LINE.
When using this card, the user would get the URL of the video along with a thumbnail, and clicking on it would redirect to the respective video player. But the video cannot be played inside the chat.

Output (YouTube Videos)

Web/Mobile Facebook Instagram WhatsApp Telegram LINE

Use case (YouTube Videos)

Scripts Zia Webhook Dialogflow Watson Azure

Copied{  
   "type":"video",
   "text": "OnePlus Nord 2 (Blue, Green, Grey) - August 2021. Price: ₹ 29,999 Only",
   "url": "https://youtu.be/L_sQXMjAasA",
}

Copied//Context handler function
result = Map();
response = Map();
response.put("action", "reply");
response.put("replies", [
    {  
      "type":"video",
      "text": "OnePlus Nord 2 (Blue, Green, Grey) - August 2021. Price: ₹ 29,999 Only",
      "url": "https://youtu.be/L_sQXMjAasA",
}
  ]);
prompt = Map(); 
prompt.put("param_name", "reply"); 
prompt.put("data", response); 
result.put("prompt", prompt); 
result.put("todo", "prompt");
return result;

//Execution function
result = Map();
response = Map();
response.put("action", "reply");
response.put("replies", [
    {
      "type":"video",
      "text": "OnePlus Nord 2 (Blue, Green, Grey) - August 2021. Price: ₹ 29,999 Only",
      "url": "https://youtu.be/L_sQXMjAasA",
     }
  ]);
result.put("data", response);
return result;

Copied{  
   "type":"video",
   "text": "OnePlus Nord 2 (Blue, Green, Grey) - August 2021. Price: ₹ 29,999 Only",
   "url": "https://youtu.be/L_sQXMjAasA",
}

Copied{
  "platform": "ZOHOSALESIQ",
  "action": "reply",
  "replies": [
    {  
   "type":"video",
   "text": "OnePlus Nord 2 (Blue, Green, Grey) - August 2021.
Price: ₹ 29,999 Only",
   "url": "https://youtu.be/L_sQXMjAasA",
    }
  ]
}

Copied"channelData": {
  "zohosalesiq": {
    "replies": [
    {
   "type":"video",
   "text": "OnePlus Nord 2 (Blue, Green, Grey) - August 2021.
Price: ₹ 29,999 Only",
   "url": "https://youtu.be/L_sQXMjAasA",
   "thumbnail":"https://zoho.com/images/bot.png",
   "autoplay" : true,
     }
   ]
  }
}

Copied"channelData": {
  "zohosalesiq": {
    "replies": [
    {
   "type":"video",
   "text": "OnePlus Nord 2 (Blue, Green, Grey) - August 2021.
Price: ₹ 29,999 Only",
   "url": "https://youtu.be/L_sQXMjAasA",
   "thumbnail":"https://zoho.com/images/bot.png",
   "autoplay" : true,
     }
   ]
  }
}

Output (Videos on a server)

Use case (Videos on a server)

Scripts Zia Webhook Dialogflow Watson Azure

Copied{  
   "type":"video",
   "thumbnail":"https://zoho.com/images/bot.png",
   "url": "https://zoho.com/videos/bots.mp4",
   "autoplay" : true,
   "text": "Here's a video to help you get started with the Zobot",
   "subtitles": "https://zoho.com/videos/bots.srt"
}

Copied//Context handler function
result = Map();
response = Map();
response.put("action", "reply");
response.put("replies", [
    {  
   "type":"video",
   "thumbnail":"https://zoho.com/images/bot.png",
   "url": "https://zoho.com/videos/bots.mp4",
   "autoplay" : true,
   "text": "Here's a video to help you get started with the Zobot",
   "subtitles": "https://zoho.com/videos/bots.srt"
}
  ]);
prompt = Map(); 
prompt.put("param_name", "reply"); 
prompt.put("data", response); 
result.put("prompt", prompt); 
result.put("todo", "prompt");
return result;

//Execution function
result = Map();
response = Map();
response.put("action", "reply");
response.put("replies", [
    {
      "type":"video",
   "thumbnail":"https://zoho.com/images/bot.png",
   "url": "https://zoho.com/videos/bots.mp4",
   "autoplay" : true,
   "text": "Here's a video to help you get started with the Zobot",
   "subtitles": "https://zoho.com/videos/bots.srt"
     }
  ]);
result.put("data", response);
return result;

Copied{  
   "type":"video",
   "thumbnail":"https://zoho.com/images/bot.png",
   "url": "https://zoho.com/videos/bots.mp4",
   "autoplay" : true,
   "text": "Here's a video to help you get started with the Zobot",
   "subtitles": "https://zoho.com/videos/bots.srt"
}

Copied{
  "platform": "ZOHOSALESIQ",
  "action": "reply",
  "replies": [
    {  
   "type":"video",
   "thumbnail":"https://zoho.com/images/bot.png",
   "url": "https://zoho.com/videos/bots.mp4",
   "autoplay" : true,
   "text": "Here's a video to help you get started with the Zobot",
   "subtitles": "https://zoho.com/videos/bots.srt"
    }
  ]
}

Copied"user_defined": {
  "zohosalesiq": {
    "replies": [
    {
   "type":"video",
   "thumbnail":"https://zoho.com/images/bot.png",
   "url": "https://zoho.com/videos/bots.mp4",
   "autoplay" : true,
   "text": "Here's a video to help you get started with the Zobot",
   "subtitles": "https://zoho.com/videos/bots.srt"
     }
  ]
  }
}

Copied"channelData": {
  "zohosalesiq": {
    "replies": [
    {
       "type":"video",
   "thumbnail":"https://zoho.com/images/bot.png",
   "url": "https://zoho.com/videos/bots.mp4",
   "autoplay" : true,
   "text": "Here's a video to help you get started with the Zobot",
   "subtitles": "https://zoho.com/videos/bots.srt"
     }
  ]
  }
}