replies

  • The bot can handle the visitor on its own by providing replies to the visitor's queries. replies accept only a collection(i.e. a list) as the value. The collection can, in turn, have one or more strings. 
  • Whenever there is a delay in the bot's reply to a visitor's message, you can send also out a delay information message.
Channel compatibility

     

Output

Web/MobileFacebookInstagramWhatsAppTelegramLINE

One or more strings replies

Copied//Syntax
response.put
("replies",
      {"Text1","Text2"}
);

//Example
response.put
("replies",
      {"Hi","Welcome to Zylker!"}
);

Delay replies

Copiedresponse.put("action","reply");
	response.put("replies",
	[
		{
			"text":"Welcome to Zylker",
			"delay_config":
			{
				"enabled":true,
				"info_messages":["Loading","Fetching slots"],
				"type":"all", 
				"time":5
			}
		}
	]);
//The "time" is given in seconds
//When more than one delay info messages are given. The "type" can be set as "random" or "all" to define the message order

Multiple maps - in case of display cards such as articles, images, and links

Copiedresponse.put("replies",{"Today's hot deal! ,
{
 "text": "Cliq - Classic Black Smart watch", "20% Off - $899 Only"
 "image": "http://zylker.com/cliq-classicblack.jpg/23454433445",
 "image_position" : "fit|fill"
}
});