Request

The request object is a map containing the following request details:

Attributes	Description
id	The request ID that is unique for each action
app_id	The embed inside which the chat is ongoing
os	Operating system used by the visitor.
browser	Browser used by the visitor on the website.
country	The country from which the visitor is visiting your website.
city	The city from which the visitor is visiting your website.
state	The state from which the visitor is visiting your website.
lat	The latitude of the visitor
long	The longitude of the visitor
ip	The IP address of the visitor accessing the website.

Sample Code:

Copied{
      "id" : "4fhgtd-hbnjwj-hbewjd-gyywye6" ,
      "app_id" : "800009278986899",
      "os" : "Apple Macintosh",
      "browser" :"Apple Safari" ,
      "ip" : "127.89.077.12",
      "location" : {
            "country" : "US",
            "city": "Los angels",
            "state": "California",
            "lat" : "51.023",
            "long" : "12.34"
      }
}