replies

  • The bot can handle the visitor on its own by providing replies to the visitor queries. replies accept only a collection(i.e. a list) as the value. The collection can, in turn, have one or more strings.
  • Whenever there is a delay in the bot's reply to a visitor's message, you can send also out a delay information message.
 Channel compatibility

     

Output

Web/MobileFacebookInstagramWhatsAppTelegramLINE

One string reply

Copied{
  "platform": "ZOHOSALESIQ",
  "action": "reply",
  "replies": [
    "Today's hot deal!"
  ]
}

Multiple replies

Copied{
  "platform": "ZOHOSALESIQ",
  "action": "reply",
  "replies": [
    "Today's hot deal!",
    {
      "text": "Cliq - Classic Black Smart watch | 20% Off - $899 Only",
      "image": "http://zylker.com/cliq-classicblack.jpg/23454433445"
    }
  ]
}

Delay replies

Copied{
    "platform": "ZOHOSALESIQ",
    "action": "reply",
    "replies": [
        {
            "text": "Welcome to Zylker",
            "delay_config": {
                "enabled": true,
                "info_messages": [
                    "Loading",
                    "Fetching slots"
                ],
                "type": "all",
                "time": 5
            }
        }
    ]
}
//The "time" is given in seconds
//When more than one delay info messages are given. The "type" can be set as "random" or "all" to define the message order