Fetch Territories of a User

Purpose

To fetch the details of the territories assigned to a user. The user performing this action should have the User Management permission.

Request URL

https://fsm.zoho.com/fsm/v1/users/<user_id>/Territories

user_id - The ID (the value of User in the Service_Resources key present in the List Users API response) of the user.

Request Method

GET

Scope

scope=ZohoFSM.users.READ

Sample Request

Copiedcurl --location --request GET 'https://fsm.zoho.com/fsm/v1/users/6191XXXX7001/Territories' \
--header 'Authorization: Zoho-oauthtoken 1xxx.xxxxxxxxxx'

Sample Response

Copied{
    "data": [
        {
            "Territory": {
                "name": "St. Louis",
                "id": "6191000000371233"
            },
            "Owner": {
                "name": "Alicia Florrick",
                "id": "6191000000227001",
                "email": "alicia@noemail.com"
            },
            "Modified_Time": "2024-01-17T05:16:36-06:00",
            "Created_Time": "2024-01-17T05:16:36-06:00",
            "$editable": true,
            "$permissions": {
                "read": true,
                "edit": true,
                "delete": true
            },
            "Service_Resource": {
                "name": "Alicia Florrick",
                "id": "6191000000227293"
            },
            "End_Date_Time": null,
            "Modified_By": {
                "name": "Alicia Florrick",
                "id": "6191000000227001",
                "email": "alicia@noemail.com"
            },
            "Start_Date_Time": "2023-12-31T23:00:00-06:00",
            "$inactive": false,
            "id": "6191000000371238",
            "Created_By": {
                "name": "Alicia Florrick",
                "id": "6191000000227001",
                "email": "alicia@noemail.com"
            }
        },
        {
            "Territory": {
                "name": "Zylker",
                "id": "6191000000227288"
            },
            "Owner": {
                "name": "Alicia Florrick",
                "id": "6191000000227001",
                "email": "alicia@noemail.com"
            },
            "Modified_Time": "2023-10-05T02:34:06-05:00",
            "Created_Time": "2023-10-05T02:34:06-05:00",
            "$editable": true,
            "$permissions": {
                "read": true,
                "edit": true,
                "delete": true
            },
            "Service_Resource": {
                "name": "Alicia Florrick",
                "id": "6191000000227293"
            },
            "End_Date_Time": null,
            "Modified_By": {
                "name": "Alicia Florrick",
                "id": "6191000000227001",
                "email": "alicia@noemail.com"
            },
            "Start_Date_Time": "2023-10-05T02:34:05-05:00",
            "$inactive": false,
            "id": "6191000000227298",
            "Created_By": {
                "name": "Alicia Florrick",
                "id": "6191000000227001",
                "email": "alicia@noemail.com"
            }
        }
    ],
    "info": {
        "per_page": 200,
        "count": 2,
        "page": 1,
        "more_records": false
    }
}

Sample Error Response

Copied//If the user performing this action does not have the User Management permission.
{
    "code": "NO_PERMISSION",
    "details": {
        "permissions": [
            "Crm_Implied_Manage_Users"
        ]
    },
    "message": "permission denied",
    "status": "error"
}