ROOFING SOFTWAREManage your roofing
operations seamlessly
Take your roofing business to the next level and deliver great customer experiences with the end-to-end field service management platform.
Get Started NowTrusted by service businesses and contractors worldwide
The only roofing business software you need
to achieve excellence
Simplified Daily Operations
Assign jobs to the right roofing crews based on skills and location to complete projects faster and improve first-time fixes.
Optimized Resource Management
Manage your plumbing team efficiently and equip them with the information and tools required to deliver top-notch services.
Fully Equipped Field Teams
Keep your roofing teams updated with instant access to project details and service history with the Zoho FSM mobile app.
Enhanced Customer Experience
Build stronger customer relationships by providing timely updates, detailed service reports, and personalized support.
Elevate front desk efficiency
- Get roof service requests through multiple channels
- Sort requests by priority and track progress seamlessly
- Send comprehensive cost estimates for roofing services
- Store and access customer data and service histories
Revolutionize field operations
- Optimize work order management for efficient servicing
- Schedule roofing jobs based on availability and expertise
- Track team locations in real time for efficient scheduling
- Schedule single day and multi-day jobs effortlessly
- Provide periodic services for roof maintenance
- Equip field teams with detailed instructions and checklists
Boost technician productivity
- Monitor attendance and trip logs of roofing teams
- Provide access to service, parts, and customer details
- Enable collaboration with notes and media attachments
- Get timely job updates and view detailed service reports
Streamline financial operations
- Create invoices from web and mobile apps for roofing jobs
- Provide customers with multiple payment options
- Configure regional taxes and support multiple currencies
- Monitor invoice and payment status effortlessly
Transform
customer experiences
- Send timely updates to customers about the status of work
- Automate notifications via email, SMS, and Whatsapp
- Summarize the work done by sending service reports
- Track customer feedback to improve service quality
Uncover business insights
- Analyze performance metrics with built-in reports
- Create custom reports to suit roofing business needs
- Get a complete business overview through dashboards
- Focus on client-specific data through customer dashboards
Keep teams and customers in sync
Foster teamwork and build long-lasting customer relationships with Zoho FSM
Webforms
Let customers request roof repairs and services directly through your website
WhatsApp
Share updates, photos, and job progress through your customers' preferred messaging app
In-app notifications
Get alerts on the Zoho FSM app on job progress and tasks needing immediate action
Notes & Attachments
Exchange notes, photos, and audio files between field and office teams for easy collaboration
Save time with automation
Workflow Rules
Automate work progress updates, service reminders, and periodic messages to customers.
Field Updates
Trigger automatic field updates to keep your data fresh, accurate, and consistent.
Webhooks
Keep all the tools you use in sync with Zoho FSM with automatic data sharing with webhooks.
Functions
Create custom processes, automate operations, and integrate with third-party apps with functions.
Integrate Zoho FSM
with your favorite apps
Billing & Payments
Streamline invoicing with Zoho Invoice and Zoho Books and support multiple popular payment gateways.
Communication
Enhance customer experience with timely updates and service reminders via WhatsApp or SMS services.
Customer Management
Manage customers efficiently and track leads and sales with the Zoho CRM and Bigin integration.
Third-Party Integrations
Connect other roofing business tools seamlessly using Zapier and REST APIs for improved workflow.
"Creation of job locations and easy invoicing for completed jobs are features we love. After using Zoho FSM, we have greater control over our planning and monitor our technicians' work easily."
Javier Martinez
Pelican QSR Solutions
Frequent asked questions
How does a roofing business software elevate operations?
Can Zoho FSM help manage roof maintenance services?
Yes! You can use Zoho FSM to track warranty periods and set up maintenance schedules to keep everything on track. Plus, you can automate customer reminders to let them know when maintenance is due, helping you stay proactive and offer exceptional post-installation care.
Is there a mobile app for the roofing team on the field?
Yes, there is! The Zoho FSM mobile app helps your team stay connected wherever they are. They can access job details, update progress, log timesheets, and even collect feedback while on-site. Available for both Android and iOS, it also works offline in read-only mode, so they’re always prepared.
Can roofing work progress and team performance be tracked with Zoho FSM?
Yes, With a roofing management software like Zoho FSM, you can get real-time updates on job progress through timely updates and notifications. You can also view dashboards and reports to get an overview of team performances and make data-driven decisions.
Can Zoho FSM handle invoicing and payment collection?
Yes! Zoho FSM makes billing a breeze with built-in Zoho Invoice integration, so you can easily create and send invoices, track payments, and accept payments online. You can also sync it with Zoho Books or other finance software you already use for seamless accounting.