Customer Success Stories
See what customers are saying about Zoho FSM.
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- Testimonials
![Mr.Light Global](http://www.zohowebstatic.com/sites/zweb/images/fsm/testimonials/mrlightglobal.png)
"Zoho FSM has been a game-changer for our business. The user interface is simple and intuitive, making it easy for our team to manage customer service efficiently. The customer support is exceptional—always quick to assist whenever we need help. It's a comprehensive solution that's streamlined our operations."
![LuxerOne](http://www.zohowebstatic.com/sites/zweb/images/fsm/testimonials/luxer.png)
"Implementing Zoho FSM has been a game-changer for our dispatch operations. As one of the early adopters of this out-of-the-box solution, we were able to streamline our dispatch processes by integrating it into Zoho CRM and Zoho Desk. This integration allowed us to centralize the responsibilities of our dispatch representatives into a single, user-friendly application. With Zoho FSM, we now have a unified location for all technician data, which has enabled us to automate our invoice billing processes, significantly reducing manual errors. Overall, Zoho FSM has been instrumental in helping us increase productivity, improve customer satisfaction, and reduce operational costs."
![Pelican QSR Solutions](http://www.zohowebstatic.com/sites/zweb/images/fsm/testimonials/pelicon.png)
"Creation of job locations and easy invoicing for completed jobs are features we love. After using Zoho FSM, we have greater control over our planning and monitor our technicians' work easily."
![Kleenair](http://www.zohowebstatic.com/sites/zweb/images/fsm/testimonials/kleenair.jpg)
"Seamless Integration with Exceptional SupportMy overall experience with Zoho FSM has been positive. The platform has significantly improved our workflow, making it easier to manage field operations and communicate with customers. Their support has been invaluable in getting the most out of the platform. Zoho FSM has greatly streamlined our field service operations. The integration with WhatsApp Business Platform is seamless, making task management and customer communication much more efficient. Highly recommend for any service-based business!"
![InVision](http://www.zohowebstatic.com/sites/zweb/images/fsm/testimonials/invision.png)
"Happy to have found Zoho FSM It's broad, customizable functionality, plus it integrates with Zoho suite quite well."
![Johnny de Waal](http://www.zohowebstatic.com/sites/zweb/images/fsm/testimonials/versofy-black.png)
"FSM is the future for Field Service ManagementAn incredible experience from day one of using the product. Their willingness to go over and above the call to duty to assist me where ever needed. Love the functionality and ease of use. The ability and ease of customization. The onboarding process has been seamless and extremely efficient. The after-sales support is the best in the industry. The ability to integrate with many software platforms. The willingness of the onboarding and support team to assist in the setup and customization of the software."
![Alishan Trading LLC](http://www.zohowebstatic.com/sites/zweb/images/otherbrandlogos/alishan.png)
"Efficient and Comprehensive FSM SolutionZoho FSM has been a game-changer for our field service operations. The platform is intuitive, feature-rich, and perfectly tailored to streamline every aspect of managing a field workforce."
![Fun time Illustration](http://www.zohowebstatic.com/sites/zweb/images/otherbrandlogos/funtime.png)
"Using Zoho FSM We love the support we receive and the way you incorporate the feedback we provide. We chose Zoho FSM because being on the cloud and having everything integrated (accounting, CRM, sales, etc.) would improve customer service"
![Team Clean](http://www.zohowebstatic.com/sites/zweb/images/otherbrandlogos/teamclean.png)
"Sophisticated digital independence and efficient workingIt was the beginning of FSM and we switched to it in the high season. It was a bit brisk. Now I can't imagine working without FSM. I see how everything is only getting better and I really enjoy being in contact with competent, responsive and friendly staff."
![Forb Tech](http://www.zohowebstatic.com/sites/zweb/images/otherbrandlogos/forbtech.png)
"Zoho FSM - The must have for support providers. Easy to use, and all of the modules flow well together resulting in a detailed workflow for history records and with easy integration to Zoho desk, defining the remote vs onsite support. It is a great value to have notifications, online acceptances, billing, stock issues, appointment scheduling all from one system. And with seamless integration to Zoho Books, customer information, Service and part items make it a breeze to setup. Also the CRM integration helps account managers access Service appoint records without leaving their system as well as doing estimates to clients directly from the CRM with the FSM extension. It's been very good."
![Welsi Logo](http://www.zohowebstatic.com/sites/zweb/images/otherbrandlogos/welsi.png)
"FSM For technical services It's very good. It's a complete product!! It is comfortable, fast, safe and with a lot of swimming."
![Metro Kleen Logo](http://www.zohowebstatic.com/sites/zweb/images/otherbrandlogos/metrokleen.png)
"My Zoho FSM Experience Everything is easy to program. Zoho FSM is a solid choice for businesses looking to automate and optimize their field service operations, particularly if they already use other Zoho products."