DNS Record Configuration for Wordpress DNS

Zoho Mail provides multiple options to verify your domain ownership and configure email delivery in Wordpress DNS.

Table of Contents

Wordpress DNS - Add TXT Records for Verification

If your DNS Manager is with Wordpress, follow the steps below to add TXT in Wordpress for verification.

  1. Login to your Wordpress domain manager account.
  2. Locate Domains and select the domain which you want to edit. 
  3. Select the Change your name Servers and DNS records option.
  4. On the next screen, select DNS records. The screen will show a list of DNS records set for the selected domain.
  5. From the Type list, select TXT.
  6. Enter the details for your TXT record. 
    • In the Host field, enter @ ​
    • In the TXT Value field, enter the TXT value generated in the Zoho Mail Admin Console
  7. Click Add new DNS record.
  8. Now come back to mailadmin.zoho.com page and click 'Verify by TXT'.
  9. If the DNS information is correctly propagated, the domain will be verified. You can proceed with the next steps to create user accounts. 

Wordpress DNS - Add CNAME Records for Verification

If your DNS Manager is with Wordpress, follow the steps below to add CNAME in Wordpress for verification.

  1. Login to your Wordpress domain manager account.
  2. Locate Domains and select the domain which you want to edit. 
  3. Select the Change your Name Servers and DNS Records option.
  4. On the next screen, select DNS records. The screen will show a list of DNS records set for the selected domain.
  5. From the Type list, select CNAME.
  6. Specify the Host Name as the code generated in your Zoho's domain verification page (Example: zb12345678).
  7. Specify Alias of (Points to) as the value from the CNAME Value/ Points To/ Destination field of your Zoho Mail Admin Console.
  8. Click Add New DNS record.
  9. The relevant CNAME Records will automatically be applied to your domain.

Update MX Records to receive emails - Wordpress DNS

If your DNS Manager is with Wordpress, follow the steps below to configure MX Records to receive emails in Zoho Mail.

  1. Login to your Wordpress domain manager account.
  2. Locate Domains and select the domain which you want to edit. 
  3. Select the Name Servers and DNS option.
  4. In the Name text box, enter @ to denote the default domain for email delivery.
  5. In the Points to field, enter mx.zoho.com.
  6. In Priority field, select 10
  7. Click Add DNS record. 
  8. Add another MX record with value mx2.zoho.com under Points to and set Priority to 20.
  9. Repeat the steps to add the third MX record with value mx3.zoho.com and Priority set to 50. 
  10. The relevant CNAME and MX Records will automatically be applied to your domain. 

Important Points:

  • Ensure that you have deleted all the MX records related to your previous email provider. Any other existing MX record will conflict with Zoho Mail, affect email delivery, and result in permanent loss of emails delivered. 
  • The MX records that should be returned when you check in the MX Lookup tool should be 
    • mx.zoho.com
    • mx2.zoho.com 
    • mx3.zoho.com

You have now added the MX Records successfully. You may have to wait for at least 6 to 24 hours for the changes to take effect in the DNS Servers. You can also check if the MX records have been updated, using Zoho's DNS MX Lookup tool. After an hour or two, you will start receiving emails at your Zoho Account. 

Still can't find what you're looking for?

Write to us: support@zohomail.com