Send Message (Operator)

Description

This API allows the operator to send a message in the conversation.

Requested Payload:

• text - To specify the texts that will be sent as messages in the conversation.
• file - To specify the file which will be shared in the conversation, you can also add comments to the file. Ex: {file : multipart/form-data , comment :"any comment "}

Note that the file size limit is 50 MB.

OAuth Scope:

SalesIQ.conversations.CREATE

OpenAPI Specification (OAS)

The OpenAPI Specification (OAS) is the industry-standard format for defining REST APIs. It provides a clear, machine-readable structure that helps developers understand, test, and integrate with your API more efficiently.

The OAS for the pick up chat API is available for download below. The ZIP package includes both JSON and YAML formats to support various development workflows.

Download OAS