Get Criteria of the Fields in Intelligent Trigger Module

Description

You can use this API to populate the criteria of the fields available in the intelligent trigger module.

OAuth Scope:

criteriafields.READ

You can use these datatypes and comparator populate your criteria of the fields. You can refer to the field name and values here.

Field Name	Comparator	Values
region	is_equal_to, not_equals	south_america, north_america, canada, asia_pacific, united_kingdom, europe_middle_east_and_africa
triggered_action	is_equal_to, not_equals	open_chat_window, animate_button, send_chat_invite, show_button, show_bubble, glow_button
referer	is_equal_to, begins_with, ends_with, contains, not_equals, not_contains, matches, not_matches
landing_page_url	is_equal_to, begins_with, ends_with, contains, not_equals, not_contains, matches, not_matches
campaign_source	is_equal_to, begins_with, ends_with, contains, not_equals, not_contains, matches, not_matches
campaign_term	is_equal_to, begins_with, ends_with, contains, not_equals, not_contains, matches, not_matches
campaign_medium	is_equal_to, begins_with, ends_with, contains, not_equals, not_contains, matches, not_matches
campaign_content	is_equal_to, begins_with, ends_with, contains, not_equals, not_contains, matches, not_matches
utm_campaign_name	is_equal_to, begins_with, ends_with, contains, not_equals, not_contains, matches, not_matches
email	is_equal_to, begins_with, ends_with, contains, not_equals, not_contains, matches, not_matches
number_of_pages_browsed	is_equal_to, begins_with, ends_with, contains, not_equals, not_contains, matches, not_matches
landing_page_title	is, is_not, begins_with, ends_with, contains, not_contains
visitor_email_updated	on, after, before
country	is_equal_to, not_equals	Papua New Guinea, Combodia, Paraguay, Kazakhstan, Solomon Islands, Bahamas, Montserrat, Mali, Marshall Islands, Guadeloupe, Panama, Argentina, Isle Of Man, Seychelles, Zambia, Belize, South Georgia And The South Sandwich islands, Bahrain, Congo, Namibia, Comoros, Faroe Islands, Finland, Netherlands Antilles, Georgia, Yemen, Puerto Rico, Eritrea, Viet Nam, Madagascar, Aruba, Sweden, Malawi, Andorra, Liechtenstein, Poland, Bulgaria, Jordan, Tunisia, Tuvalu, United Arab Emirates, Kenya, French Polynesia, Lebanon, Djibouti, Azerbaijan, Cuba, Czech Republic, Saint Lucia, Mauritania, Guernsey, Timor-leste, Mayotte, Israel, San Marino, Australia, Tajikistan, Myanmar, Cameroon, Gibraltar, Cyprus, Northern Mariana Islands, Malaysia, Iceland, Oman, Bosnia And Herzegovina, Armenia, Gabon, Luxembourg, Brazil, Algeria, Jersey, Slovenia, Ecuador, Colombia, Moldova, Lao People's Democratic Republic, Cocos (keeling) Islands, Vanuatu, United States Minor Outlying Islands, Honduras, Italy, Antarctica, Nauru, Guinea-bissau, Haiti, Afghanistan, Russian Federation, Burundi, Singapore, French Guiana, American Samoa, Netherlands, China, Martinique, The Democratic Republic Of Congo, Kyrgyzstan, Wallis And Futuna, Saint Pierre And Miquelon, Reunion, Bhutan, Romania, Togo, Philippines, Uzbekistan, Pitcairn, British Virgin Islands, Zimbabwe, British Indian Ocean Territory, Montenegro, Indonesia, Dominica, Benin, Angola, Sudan, Brunei Darussalam, Portugal, New Caledonia, North Korea, Grenada, Greece, Cayman Islands, Mongolia, Latvia, Iran, Morocco, Guatemala, Guyana, Iraq, Cote D'ivoire, Chile, Holy See (vatican City State), Nepal, Ukraine, Tanzania, Ghana, Saint Vincent And The Grenadines, Anguilla, India, Canada, Maldives, Turkey, Belgium, Taiwan, South Africa, Bermuda, Aland Islands, Jamaica, Peru, Turkmenistan, Germany, Fiji, Tokelau, Hong Kong, United States, Guinea, Somalia, Chad, Thailand, Equatorial Guinea, Kiribati, Costa Rica, Falkland Islands (malvinas), Kuwait, Nigeria, Croatia, Sao Tome And Principe, Syrian Arab Republic, Uruguay, Sri Lanka, Cook Islands, United Kingdom, Switzerland, Samoa, Palestine, Spain, Venezuela, Liberia, Burkina Faso, Swaziland, Palau, Turks And Caicos Islands, Estonia, Christmas island, Libyan Arab Jamahiriya, Niue, Svalbard And Jan Mayen, South Korea, Austria, Mozambique, El Salvador, Monaco, Guam, Central african republic, Lesotho, Tonga, Heard Island And Mcdonald Islands, Western Sahara, Hungary, Europe, Japan, Curacao, Belarus, Mauritius, Bouvet Island, Norfolk Island, Trinidad And Tobago, Albania, New Zealand, Senegal, Macedonia, Ethiopia, Egypt, Sierra Leone, Bolivia, Malta, Saudi Arabia, Cape Verde, Pakistan, Gambia, Qatar, Ireland, U.S. Virgin Islands, Slovakia, Lithuania, Serbia, France, Niger, Rwanda, Saint Kitts And Nevis, French Southern Territories, Bangladesh, Barbados, Nicaragua, Norway, Botswana, Macao, Dominican Republic, Denmark, Mexico, Uganda, Suriname, Micronesia, Saint Helena, Greenland, Antigua And Barbuda)
visitor_info	is_equal_to, between, greater_than, begins_with, ends_with, contains, not_equals
time_on_site	greater_than, less_than, is_equal_to, not_equals, between
actions_performed	is, is_not	contacted, bot_transfer_missed, missed, clicked, chat_completed, triggered_replied, email_updated
visitor_type	is_equal_to, not_equals	all, new, returning
browser	is_equal_to, not_equals	opera, google_chrome, apple_safari, mozilla_firefox, microsoft_internet_explorer,unknown
operating_system	is_equal_to, not_equals	nokia, apple_ipad, sun_solaris, microsoft_windows, web_os, nintendo, apple_macintosh, apple_iphone, android, symbian, playstation, blackberry, linux, motorola, kindle
search_engine	is_equal_to, not_equals	teoma, inktomi, yahoo, webcrawler, baidu, google, bing
city	is_equal_to, not_equals
state	is_equal_to, not_equals
current_visit_source	is_equal_to, not_equals	referral, adwords, direct, campaign, search_engine, social_media
first_visit_source	is_equal_to, not_equals
custom_action	is_equal_to, not_equals
number_of_visits	is_equal_to, between, greater_than, less_than, not_equals
number_of_past_chats	is_equal_to, between, greater_than, less_than, not_equals
number_of_pages_accessed	is_equal_to, between, greater_than, less_than, not_equals
ip_address	is_equal_to, between
previous_page_url	is, is_not, begins_with, ends_with, contains, not_contain
current_page_url	is, is_not, begins_with, ends_with, contains, not_contains
triggered_status	is_equal_to, not_equals
current_page_title	is_equal_to, begins_with, ends_with, contains, not_equals, not_contains, matches, not_matches
department	is_equal_to, not_equals
last_action_performed	is_equal_to, not_equals
visitor_availability	is_equal_to, not_equals
leadscore	is_equal_to, between, greater_than, less_than, not_equals

URL:

Copiedhttps://{zohosalesiq_server_uri}/api/v2/{screenname}/criteriafields/triggerrules

Example

Copiedhttps://salesiq.zoho.com/api/v2/zylkerinc/criteriafields/trigger

Sample Response

Copied{
  "url": "/web/v2/jegan_portal/criteriafields/trigger",
  "object": "criteria_fields",
  "data": {
    "fields": [
      {
        "datatype": "seconds",
        "group_name": "user_values",
        "field_name": "time_on_site"
      },
      {
        "datatype": "page_title",
        "group_name": "website_values",
        "field_name": "current_page_title"
      },
      {
        "datatype": "page_url",
        "group_name": "website_values",
        "field_name": "current_page_url"
      },
      {
        "datatype": "string",
        "group_name": "website_values",
        "field_name": "referer"
      },
      {
        "datatype": "options",
        "group_name": "user_values",
        "field_name": "country"
      },
      {
        "datatype": "options",
        "group_name": "technology",
        "field_name": "browser"
      },
      {
        "datatype": "options",
        "group_name": "technology",
        "field_name": "operating_system"
      },
      {
        "datatype": "options",
        "group_name": "website_values",
        "field_name": "search_engine"
      },
      {
        "datatype": "options",
        "group_name": "user_values",
        "field_name": "visitor_availability"
      },
      {
        "datatype": "count",
        "group_name": "user_values",
        "field_name": "number_of_visits"
      },
      {
        "datatype": "count",
        "group_name": "general",
        "field_name": "number_of_past_chats"
      },
      {
        "datatype": "count",
        "group_name": "website_values",
        "field_name": "number_of_pages_accessed"
      },
      {
        "datatype": "ip_address",
        "group_name": "user_values",
        "field_name": "ip_address"
      },
      {
        "datatype": "options",
        "group_name": "department",
        "field_name": "department"
      },
      {
        "datatype": "options",
        "group_name": "user_values",
        "field_name": "last_action_performed"
      },
      {
        "datatype": "string",
        "group_name": "website_values",
        "field_name": "landing_page_url"
      },
      {
        "datatype": "string",
        "group_name": "website_values",
        "field_name": "landing_page_title"
      },
      {
        "datatype": "visitor_info",
        "group_name": "user_values",
        "field_name": "visitor_info"
      },
      {
        "datatype": "options",
        "group_name": "user_values",
        "field_name": "region"
      },
      {
        "datatype": "string",
        "group_name": "utm_values",
        "field_name": "campaign_source"
      },
      {
        "datatype": "string",
        "group_name": "utm_values",
        "field_name": "campaign_term"
      },
      {
        "datatype": "string",
        "group_name": "utm_values",
        "field_name": "campaign_medium"
      },
      {
        "datatype": "string",
        "group_name": "utm_values",
        "field_name": "campaign_content"
      },
      {
        "datatype": "string",
        "group_name": "utm_values",
        "field_name": "utm_campaign_name"
      },
      {
        "datatype": "options",
        "group_name": "user_values",
        "field_name": "city"
      },
      {
        "datatype": "options",
        "group_name": "user_values",
        "field_name": "state"
      },
      {
        "datatype": "options",
        "group_name": "user_values",
        "field_name": "visitor_type"
      },
      {
        "datatype": "page_url",
        "group_name": "website_values",
        "field_name": "previous_page_url"
      },
      {
        "datatype": "options",
        "group_name": "triggered_status",
        "field_name": "triggered_status"
      },
      {
        "datatype": "options",
        "group_name": "website_values",
        "field_name": "current_visit_source"
      },
      {
        "datatype": "string",
        "group_name": "user_values",
        "field_name": "email"
      },
      {
        "datatype": "options",
        "group_name": "website_values",
        "field_name": "first_visit_source"
      },
      {
        "datatype": "options",
        "group_name": "user_values",
        "field_name": "actions_performed"
      },
      {
        "datatype": "count",
        "group_name": "user_values",
        "field_name": "leadscore"
      }
    ]
  }
}

CRM

Voice

Sign

Forms

Bigin

SalesIQ

Bookings

RouteIQ

Thrive

CRM Plus

Zakya

Campaigns

Voice

Sign

Forms

Social

Survey

SalesIQ

Sites

Backstage

PageSense

Marketing Automation

LandingPage

Webinar

LeadChain

Domains

CommunitySpaces

Thrive

Publish

Marketing Plus

Commerce

Zakya

Desk

Assist

Voice

SalesIQ

Bookings

FSM

Lens

Solo

Service Plus

Books

Expense

Sign

Inventory

Invoice

Billing

Payroll

Commerce

Checkout

Practice

Solo

Payments

Finance Plus

Mail

Voice

Sign

WorkDrive

Bookings

Cliq

Notebook

Meeting

Connect

Learn

Office Integrator

Writer

TeamInbox

ZeptoMail

Show

Tables

Sheet

Office Suite

Calendar

ToDo

PDF Editor

Workplace

Vani

Expense

Recruit

People