- REST API Overview
- Prerequisite
- Operators
- Portals
- Departments
- Articles
- Articles Category
- Canned Response
- Canned Response Category
- Lead Scoring Rule
- postCreate Lead Scoring Rule
- putUpdate Lead Scoring Rule Details
- putEnable/Disable Lead Scoring Rule
- deleteDelete Lead Scoring Rule
- getList Lead Scoring Rules
- getDetails of Lead Scoring Rule
- getFrequency Details of Lead Scoring Rule
- PutUpdate Frequency Details of Lead Scoring Rule
- getLead Scoring Module Fields Criteria
- Visitor Routing
- postAdd Visitor Routing Rule
- getList Visitor Routing Rule
- getVisitor Routing Rule details
- putUpdate Visitor Routing Rule Details
- putEnable/Disable Visitor Routing Rule
- putUpdate Visitor Routing Rule Order
- deleteDelete Visitor Routing Rule
- getVisitor Routing Rule Configurations
- putUpdate Common Visitor Routing Rule
- getVisitor Routing Module Fields Criteria
- Chat Routing
- Blocked IPs
- Chat Monitor
- Zobot
- Apps
- Feedback
- Tracking Preset
- Visitor History View
- Intelligent Trigger Rule
- postCreate Intelligent Trigger Rule
- getList Intelligent Trigger Rules
- getIntelligent Trigger Rule Details
- putUpdate Intelligent Trigger Rule Details
- putEnable/Disable Intelligent Trigger
- putChange Intelligent Trigger Rule Order
- deleteDelete Intelligent Trigger Rule
- getIntelligent Trigger Module Fields Criteria
- Chat
- Calls
- Visitor
- Tags
- Webhooks
- getWebhooks List
- getWebhook Details
- postCreate Webhook
- putUpdate a Webhook
- deleteDelete a Webhook
- postGenerate Public Key
- deleteDelete a Public Key
- postAdd an Event
- deleteRemove Events
- postAdd Apps
- deleteRemove Apps
- getFailed Execution List
- postRetry Failed Execution
- deleteDelete the Failed Executions
- POSTExport Failed Executions
- getWebhook Summary
- getWebhook Execution Summary
- Callbacks
- Encryptions
Create an App
Description
You can use this API to create an app.
Request Payload
- name : To specify the name of the app
- departments : To specify the departments with which the App is going to be mapped .
- description : To specify the description of the app
- business_hours : To enable the business hours option by acknowledging your availability and give your customers a better sense of when they can expect a personal response to their chat requests. To know more, click here. (Values: true/false)
- privacy : To enable privacy by implementing the GDPR options. To know more, Click here. (Values: true/false)
OAuth Scope:
apps.CREATE
URL
Copiedhttps://{zohosalesiq_server_uri}/api/v2/{screen name}/appsExample
Copiedhttps://salesiq.zoho.com/api/v2/zylkerinc/appsPayload
Copied{
"name": "zylkerinc",
"business_hours": false,
"privacy": false,
"description": {},
"departments": [
"46000000000017"
]
}Success Response
Copied{
"url": "/api/v2/zylkerinc/apps",
"object": "app",
"data": {
"reply_time": "0",
"modified_time": "1570686177009",
"view_conversation": true,
"link_content": "",
"waiting_time": "60",
"created_time": "1570686175719",
"button_text": {
"text2": "",
"text1": ""
},
"enabled": true,
"unique_name": "zylkerinc",
"name": "zylkerinc",
"contact": {
"address": "",
"enabled": true,
"email": "",
"name": "",
"phonenumber": ""
},
"description": {},
"link_url": "",
"notify_cookies": {
"url": "",
"code": "1"
},
"hide_when_offline": false,
"mail_transcript": true,
"offline_content": {
"sub_header": "",
"action": "",
"header": ""
},
"language": "default",
"creator": {
"name": "patricia",
"id": "46000000000005"
},
"share_screen": true,
"seasonaltheme_enabled": false,
"color": "#0066cc",
"widget_type": "float",
"notify_terms": "1",
"logo_url": "",
"share_file": true,
"online_content": {
"sub_header": "",
"action": "",
"header": ""
},
"business_hours": false,
"id": "46000000053001",
"show_emojis": true,
"font": "Proxima Nova",
"departments": [
{
"46000000000017": "Marketing"
}
],
"channels": {
"website": {
"faq": 1,
"chat": 1,
"enabled": true,
"proactive": 1,
"call": 1
},
"emailsignature": {
"faq": 1,
"chat": 1,
"enabled": true,
"proactive": 1,
"call": 1
}
},
"widgetcode": "52d275f1b450513bb93093c194a70929dd37b5afeef0ad02b8f95c5a7a6d632d",
"banner_content": "",
"privacy": false
}
}© 2025, Zoho Corporation Pvt. Ltd. All Rights Reserved.