Enable/Disable a Chat Monitor
Description
You can use this API to enable or disable a chat monitor.
Requested Payload:
- status (Mandatory) - The enable/disable status of the chat monitor.
OAuth Scope:
SalesIQ.chatmonitors.UPDATE
URL:
Copiedhttps://{zohosalesiq_server_uri}/api/v2/{screenname}/chatmonitors/{id}
Example
Copiedhttps://salesiq.zoho.com/api/v2/zylker/chatmonitors/8000000006005
Payload
Copied{
"enabled": true
}
Sample Response:
Copied{
"url": "/api/v2/zylker/chatmonitors/8000000006005",
"object": "chatmonitors",
"data": {
"id": "8000000006005",
"enabled": true,
"monitoring": {
"type": "operator",
"operator_email": "patricia@zylker.com",
"operator_id": "8000000002007",
"operator_name": "Patricia"
},
"stats": {
"chats_joined": "200",
"chats_monitored": "150",
"last_monitored_time": "0987650"
}
}
}