Template API - Possible Errors
- Get templates list - Limit exceeded (R3033)
- Get list of templates - Common error (R3500)
- Create template - Common error (R3502)
- Copy template - Common error (R3503)
- Get template details - Common error (R3504)
- Org templates not supported (R3505)
- Delete template - Common error (R3507)
- Get public templates list - Common error (R3512)
- Rename template - Common error (R3513)
- Update description - Common error (R3514)
- Meta operation - Common error (R3515)
Get templates list - Limit exceeded
Error code
R3033
Error description
This error is thrown when the limit value provided to retrieve the templates list has exceeded the supported count.
Error Response
"error": {
"message": "There was a problem updating template properties. Please try again in a while.",
"documentation_url": "https://www.zoho.com/writer/help/api/v1/template-api-errors.html",
"response_generated_time": 1594131798612,
"request_url": “https://<invoked_api_request_url>",
"errorcode": "R3033"
}
}
Suggestion
You can only fetch a maximum of 100 templates at a time. Please provide a value below the supported limit and try again.
Get list of templates - Common error
Error code
R3500
Error description
This error occurs when there is a problem in listing the available templates.
"error": {
"message": "There was a problem listing available templates. Please try again in a while.",
"documentation_url": "https://www.zoho.com/writer/help/api/v1/template-api-errors.html",
"response_generated_time": 1594131798612,
"request_url": “https://<invoked_api_request_url>",
"errorcode": "R3500"
}
Create template - Common Error
Error code
R3502
Error description
This error occurs when there is a problem in creating a new template.
Error Response
"error": {
"message": "There was a problem creating a new template. Please try again in a while.",
"documentation_url": "https://www.zoho.com/writer/help/api/v1/template-api-errors.html",
"response_generated_time": 1594131798612,
"request_url": “https://<invoked_api_request_url>",
"errorcode": "R3502"
}
}
Copy template - Common error
Error code
R3503
Error description
This error is thrown when there is a problem in duplicating a template.
Error Response
{
"error": {
"message": "There was a problem in duplicating this template. Please try again in a while.",
"documentation_url": "https://www.zoho.com/writer/help/api/v1/template-api-errors.html",
"response_generated_time": 1594131798612,
"request_url": “https://<invoked_api_request_url>",
"errorcode": "R3503"
}
}
Get template details - Common error
Error code
R3504
Error description
This error is occurs when unable to retrieve the template details.
Error Response
"error": {
"message": "Unable to retrieve template details. Please try again in a while.",
"documentation_url": "https://www.zoho.com/writer/help/api/v1/template-api-errors.html",
"response_generated_time": 1594131798612,
"request_url": “https://<invoked_api_request_url>",
"errorcode": "R3504"
}
}
Org templates not supported
Error code
R3505
Error description
You seem to be in a older version (Zoho Docs). Hence, org templates are not suppoirted for your account.
Error Response
"error": {
"message": "Org templates are not supported for your account. Please check and upgrade to Workdrive.",
"documentation_url": "https://www.zoho.com/writer/help/api/v1/template-api-errors.html",
"response_generated_time": 1594131798612,
"request_url": “https://<invoked_api_request_url>",
"errorcode": "R3505"
}
}
Suggestion
Org templates are supported only for Zoho Workdrive users (which is the latest version). Please upgrade to Workdrive to access the same.
Delete templates - Common error
Error code
R3507
Error description
This error occurs when there is a problem in deleting the template.
Error Response
"error": {
"message": "There was a problem deleting the template. Please try again in a while.",
"documentation_url": "https://www.zoho.com/writer/help/api/v1/template-api-errors.html",
"response_generated_time": 1594131798612,
"request_url": “https://<invoked_api_request_url>",
"errorcode": "R3507"
}
}
Get public templates list - Common error
Error code
R3512
Error description
This error occurs when there is a problem in listing the public templates.
Error Response
"error": {
"message": "There was a problem listing public templates. Please try again later.",
"documentation_url": "https://www.zoho.com/writer/help/api/v1/template-api-errors.html",
"response_generated_time": 1594131798612,
"request_url": “https://<invoked_api_request_url>",
"errorcode": "R3512"
}
}
Rename template - Common error
Error code
R3513
Error description
This error occurs when there is a problem in renaming the template.
Error Response
"error": {
"message": "There was a problem renaming the template. Please try again in a while",
"documentation_url": "https://www.zoho.com/writer/help/api/v1/template-api-errors.html",
"response_generated_time": 1594131798612,
"request_url": “https://<invoked_api_request_url>",
"errorcode": "R3513"
}
}
Update description - Common error
Error code
R3514
Error description
This error occurs when there is a problem in updating the template description.
Error Response
"error": {
"message": There was a problem updating the template description. Please try again in a while.",
"documentation_url": "https://www.zoho.com/writer/help/api/v1/template-api-errors.html",
"response_generated_time": 1594131798612,
"request_url": “https://<invoked_api_request_url>",
"errorcode": "R3514"
}
}
Meta operation - Common error
Error code
R3515
Error description
This error occurs when there is a problem in updating the template properties.
Error Response
"error": {
"message": There was a problem updating template properties. Please try again in a while.",
"documentation_url": "https://www.zoho.com/writer/help/api/v1/template-api-errors.html",
"response_generated_time": 1594131798612,
"request_url": “https://<invoked_api_request_url>",
"errorcode": "R3515"
}
}