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EXPLORE ALL PRODUCTS

Sales

 
CRM

Comprehensive CRM platform for customer-facing teams.

CRM
 
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

Sign
 
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

 
Social

All-in-one social media management software.

Social
 
Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
Forms

Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

Webinar
 
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT

Search Result

 
CRM Plus

Unified platform to deliver top-notch customer experience.

Try now
CRM Plus
 
Service Plus

Unified platform for customer service and support teams.

Try now
Service Plus
 
Finance Plus

All-in-one suite to manage your operations and finances.

Try now
Finance Plus
 
People Plus

Comprehensive HR platform for seamless employee experiences.

Try now
People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

Try now
Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

Try now
Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
Marketplace
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Possible errors of Meta API's

Other Common Errors:

Rename document

Error code

R3029

Error description

Unable to rename the document.

Suggested action 

This might be due to an internal error. Please try again after some time.

 

Update document description

Error code

R3009

Error description

Unable to update the document description.

Suggested action 

This might be due to an internal error. Please try again after some time.

 

Make document as favourite

Error code

R3010

Error description

Unable to make the document as favourite.

Suggested action 

This might be due to an internal error. Please try again after some time.

 

Mark document as final

Error code

R3011

Error description

Unable to mark the document as final.

Suggested action 

This might be due to an internal error. Please try again after some time.

 

Lock document

Error code

R3012

Error description

Unable to lock the document.

Suggested action 

This might be due to an internal error. Please try again after some time.

 

Unlock document

Error code

R3013

Error description

Unable to unlock the document.

Suggested action 

This might be due to an internal error. Please try again after some time.

 

Update document properties

Error code

R3026

Error description

Unable to update the document properties.

Suggested action 

This might be due to an internal error. Please try again after some time.

 

Remove document from favourite

Error code

R3027

Error description

Unable to remove the document from favourite list.

Suggested action 

This might be due to an internal error. Please try again after some time.

 

Revert document from final

Error code

R3028

Error description

Unable to revert the document which is marked as final to edit more.

Suggested action 

This might be due to an internal error. Please try again after some time.

 

Other Common errors

1. Error code

R3014

Error description

While trying to lock a document which is already locked, it throws this error code.

Suggested action 

Please confirm if the document is already locked.

 

2. Error code

R3016

Error description

While trying to unlock a document which is locked by a different user, it throws this error code.

Suggested action 

Please check with the admin of the document to get access to it.

 

3. Error code

R3017

Error description

Unable to complete the lock operation.

Suggested action 

This might be due to an internal error. Please try again after some time.

 

4. Error code

R3015

Error description

While trying to unlock a document which is not locked yet, this error code will be thrown.

Suggested action 

Please confirm if the document is locked and then try to unlock it.

 

5. Error code

R3301

Error description

Your request will not be processed at the moment due to a temporary server error.

Suggested action 

This might be due to an internal error. Please try again after some time.

 

6. Error code

R3303

Error description

An error while trying to publish your post.

Suggested action 

This might be due to an internal error. Please try again after some time.

 

7. Error code

R3305

Error description

Unable to publish your post at the moment due to a temporary server error.

Suggested action 

This might be due to an internal error. Please try again after some time.

 

8. Error code

R3306

Error description

Unable to publish your post as there was an error connecting to your account.

Suggested action 

This might be due to an internal error. Please try again after some time.

 

9. Error code

R3307

Error description

A temporary error while scheduling your post.

Suggested action 

This might be due to an internal error. Please try again after some time.

 

10. Error code

R3308

Error description

Your request will not be processed at the moment due to a temporary server error.

Suggested action 

This might be due to an internal error. Please try again after some time.

Error Response

 

Rename document

Copied{
  "error": {
    "message": "There was a problem renaming the document.",
    "documentation_url": "https://www.zoho.com/writer/help/api/v1/#errors",
    "errorcode": "R3029"
  }
}

Rename document

Update document description

Copied{
  "error": {
    "message": "There was a problem updating the document description.",
    "documentation_url": "https://www.zoho.com/writer/help/api/v1/#errors",
    "errorcode": "R3009"
  }
}

Make document as favourite

Copied{
  "error": {
    "message": "There was a problem making this document as favourite.",
    "documentation_url": "https://www.zoho.com/writer/help/api/v1/#errors",
    "errorcode": "R3010"
  }
}

Mark document as final

Copied{
  "error": {
    "message": "There was a problem marking the document as final.",
    "documentation_url": "https://www.zoho.com/writer/help/api/v1/#errors",
    "errorcode": "R3011"
  }
}

Lock document

Copied{
  "error": {
    "message": "There was a problem marking this document as locked.",
    "documentation_url": "https://www.zoho.com/writer/help/api/v1/#errors",
    "errorcode": "R3012"
  }
}

Unlock document

Copied{
  "error": {
    "message": "There was a problem marking this document as unlocked.",
    "documentation_url": "https://www.zoho.com/writer/help/api/v1/#errors",
    "errorcode": "R3013"
  }
}

Update document properties

Copied{
  "error": {
    "message": "There was a problem updating document properties.",
    "documentation_url": "https://www.zoho.com/writer/help/api/v1/#errors",
    "errorcode": "R3026"
  }
}

Remove document from favourite

Copied{
  "error": {
    "message": "There was a problem removing document from favourite list.",
    "documentation_url": "https://www.zoho.com/writer/help/api/v1/#errors",
    "errorcode": "R3027"
  }
}

Revert document from final

Copied{
  "error": {
    "message": "There was a problem reverting document from final.",
    "documentation_url": "https://www.zoho.com/writer/help/api/v1/#errors",
    "errorcode": "R3028"
  }
}

Error code: R3014

Copied{
  "error": {
    "message": "The document has been already in locked state.",
    "documentation_url": "https://www.zoho.com/writer/help/api/v1/#errors",
    "errorcode": "R3014"
  }
}

Error code: R3016

Copied{
  "error": {
    "message": "Unlock operation failed. This document has been locked by a different user already.",
    "documentation_url": "https://www.zoho.com/writer/help/api/v1/#errors",
    "errorcode": "R3016"
  }
}

Error code: R3017

Copied{
  "error": {
    "message": "There was a problem completing the lock operation. Please try again in a while.",
    "documentation_url": "https://www.zoho.com/writer/help/api/v1/#errors",
    "errorcode": "R3017"
  }
}

Error code: R3015

Copied{
  "error": {
    "message": "The unlock operation failed as the document has not been locked yet.",
    "documentation_url": "https://www.zoho.com/writer/help/api/v1/#errors",
    "errorcode": "R3015"
  }
}

Error code: R3301

Copied{
  "error": {
    "message": "Your request could not be processed at the moment due to a temporary server error. Please try again.",
    "documentation_url": "https://www.zoho.com/writer/help/api/v1/#errors",
    "errorcode": "R3301"
  }
}

Error code: R3303

Copied{
  "error": {
    "message": "There was an error while publishing your post. Please try again.",
    "documentation_url": "https://www.zoho.com/writer/help/api/v1/#errors",
    "errorcode": "R3303"
  }
}

Error code: R3305

Copied{
  "error": {
    "message": "Your post could not be published at the moment due to a temporary server error. Please try again later.",
    "documentation_url": "https://www.zoho.com/writer/help/api/v1/#errors",
    "errorcode": "R3305"
  }
}

Error code: R3306

Copied{
  "error": {
    "message": "Your post could not be published as there was an error connecting to your account. Please try again.",
    "documentation_url": "https://www.zoho.com/writer/help/api/v1/#errors",
    "errorcode": "R3306"
  }
}

Error code: R3307

Copied{
  "error": {
    "message": "There was a temporary error while scheduling your post. Please try again.",
    "documentation_url": "https://www.zoho.com/writer/help/api/v1/#errors",
    "errorcode": "R3307"
  }
}

Error code: R3308

Copied{
  "error": {
    "message": "Your request could not be processed at the moment due to a temporary server error. Please try again.",
    "documentation_url": "https://www.zoho.com/writer/help/api/v1/#errors",
    "errorcode": "R3308"
  }
}