Combine PDFs - Possible error codes
Credit points limit reached
Error code
R6013
Error description
This error will occur when the credit points limit has reached for your organisation.
Error Response
"error": {
"message": "Credit points limit reached for your organisation. Please purchase more credit points to continue.",
"response_generated_time": 1655807532935,
"documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
"request_url": “https://<invoked_api_request_url>",
"errorcode": "R6013",
"help_page": "https://help.zoho.com/portal/en/kb/writer/writer-add-ons/articles/how-to-increase-document-merge-limits-in-writer"
}
}
Common error
Error code
R7500
Error description
This may be due to an internal error. Please try again after some time.
Error Response
"error": {
"message": "There was a problem merging the pdfs. Please try again in a while.",
"response_generated_time": 1655807532935,
"documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
"request_url": “https://<invoked_api_request_url>",
"errorcode": "R7500"
}
}
Input files not found
Error code
R7501
Error description
This error is thrown when the input PDF files are not passed.
Error Response
"error": {
"message": "There were no pdf files found for combine. Please check and try again with input files.",
"response_generated_time": 1655807532935,
"documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
"request_url": “https://<invoked_api_request_url>",
"errorcode": "R7501",
}
}