Document Operations - Possible Errors
No permission
Error code
R5010
Error description
User does not have enough permission or access to delete the document.
Error Response
"error": {
"message": "You do not have permission to perform this operation.”,
"documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
"response_generated_time": 1594131798612,
"request_url": “https://<invoked_api_request_url>",
"errorcode": "R5010”
}
}
Suggested action
Please make sure you have provided your own document. If it is a document from the team folder, please contact the admin/owner of the document to provide the required permission and try again.
Delete the document
Error code
R3005
Error description
Unable to delete the document.
Error Response
"error": {
"message": "There was a problem deleting the document. Please try again in a while.”,
"documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
"response_generated_time": 1594131798612,
"request_url": “https://<invoked_api_request_url>",
"errorcode": "R3005”
}
}
Suggested action
This might be due to an internal error. Please try again after some time.
Move the document to trash
Error code
R3018
Error description
Unable to move the document to trash.
Error Response
"error": {
"message": "There was a problem trashing the document. Please try again in a while.”,
"documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
"response_generated_time": 1594131798612,
"request_url": “https://<invoked_api_request_url>",
"errorcode": "R3018”
}
}
Suggested action
This might be due to an internal error. Please try again after some time.
Restore the document
Error code
R3032
Error description
Unable to restore the document.
Error Response
"error": {
"message": "There was a problem restoring the document. Please try again in a while.”,
"documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
"response_generated_time": 1594131798612,
"request_url": “https://<invoked_api_request_url>",
"errorcode": "R3032”
}
}
Suggested action
This might be due to an internal error. Please try again after some time.
Trash in progress
Error code
R3039
Error description
This error occurs while you are trying to delete or move a document to trash, when the trashing process is already taking place in the backend.
Error Response
"error": {
"message": "This document is currently being moved to trash. Please try again in a while.”,
"documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
"response_generated_time": 1594131798612,
"request_url": “https://<invoked_api_request_url>",
"errorcode": "R3039”
}
}
Suggested action
Please try again after the backend trashing process is completed.
Document already trashed
Error code
R3047
Error description
This error occurs when you are trying to trash a document which is already moved to trash.
Error Response
"error": {
"message": "We couldn't trash the document as it has already been trashed.”,
"documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
"response_generated_time": 1594131798612,
"request_url": “https://<invoked_api_request_url>",
"errorcode": "R3047”
}
}
Delete the document permanently
Error code
R3048
Error description
This error occurs when you try to delete the document permanently before trashing it.
Error Response
"error": {
"message": "We were unable to delete this document. Please trash the document before deleting it permanently.”,
"documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
"response_generated_time": 1594131798612,
"request_url": “https://<invoked_api_request_url>",
"errorcode": "R3048”
}
}
Suggested action
Please trash the document before deleting it permanently.
Get the document details
Error code
R3008
Error description
Unable to retrieve the document details.
Error Response
"error": {
"message": "We were unable to get document details. Please try again.”,
"documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
"response_generated_time": 1594131798612,
"request_url": “https://<invoked_api_request_url>",
"errorcode": "R3008”
}
}
Suggested action
This might be due to an internal error. Please try again after some time.