Search Records Using External ID

Purpose

To retrieve the records that match your search criteria using external fields.

Request Details

Request URL

https://www.zohoapis.com/crm/{version}/{module_api_name}/search

Supported modules

Leads, Accounts, Contacts, Deals, Campaigns, Tasks, Cases, Events, Calls, Solutions, Products, Vendors, Price Books, Quotes, Sales Orders, Purchase Orders, Invoices, Custom, Notes, Appointments, Services and Activities

Header

Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52

X-EXTERNAL: {module_API_name}.{external_field_API_name}

Scope

scope=ZohoCRM.modules.all
(or)
scope=ZohoCRM.modules.{module_name}.{operation_type}
(and)
scope=ZohoSearch.securesearch.READ

Possible module names

leads, accounts, contacts, deals, campaigns, tasks, cases, events, calls, solutions, products, vendors, pricebooks, quotes, salesorders, purchaseorders, invoices, custom, notes, appointments, services and activities

Possible operation types

ALL - Full access to the record
READ - Get records from the module

Using the external value and the "in" operator in "criteria"

Parameter:criteria=(External_Contact_ID:in:usercontact2,usercontact123)

Sample Request

Copiedcurl "https://www.zohoapis.com/crm/v7/Contacts/search?criteria=(External_Contact_ID:in:usercontact2,usercontact123)&fields=External_Contact_ID,Email"
-X GET
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"
-H "X-EXTERNAL: Contacts.External_Contact_ID"

Sample Response

Copied{
    "data": [
        {
            "Email": "crm@external1.com",
            "External_Contact_ID": "usercontact123",
            "id": "111111000000146004"
        },
        {
            "Email": "crm@external.com",
            "External_Contact_ID": "usercontact2",
            "id": "111111000000101018"
        }
    ],
    "info": {
        "per_page": 200,
        "count": 2,
        "page": 1,
        "more_records": false
    }
}

Using the external value and the "equals" operator in "criteria"

Parameter:criteria=(External_Contact_ID:equals:usercontact123)

Sample Request

Copiedcurl "https://www.zohoapis.com/crm/v7/Contacts/search?criteria=(External_Contact_ID:equals:usercontact2)&fields=External_Contact_ID,Email"
-X GET
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"
-H "X-EXTERNAL: Contacts.External_Contact_ID"

Sample Response

Copied{
    "data": [
        {
            "Email": "crm@external1.com",
            "External_Contact_ID": "usercontact123",
            "id": "111111000000146004"
        }
    ],
    "info": {
        "per_page": 200,
        "count": 1,
        "page": 1,
        "more_records": false
    }
}