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Sales

 
CRM

Comprehensive CRM platform for customer-facing teams.

CRM
 
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

Sign
 
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

 
Social

All-in-one social media management software.

Social
 
Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
Forms

Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

Webinar
 
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT

Search Result

 
CRM Plus

Unified platform to deliver top-notch customer experience.

Try now
CRM Plus
 
Service Plus

Unified platform for customer service and support teams.

Try now
Service Plus
 
Finance Plus

All-in-one suite to manage your operations and finances.

Try now
Finance Plus
 
People Plus

Comprehensive HR platform for seamless employee experiences.

Try now
People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

Try now
Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

Try now
Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
Marketplace
Skip to main content
Zoho crm

Zoho CRM is not
just different, it's better.

Enterprise CRM software is used by the largest organizations in the world to run their sales processes. While these solutions might be robust and secure, the amount of complexity leads to the user experience suffering, which often requires you to change the way you work to suit the software.

Why do customers like Zoho CRM?

Secure and reliable

With advanced security features like encryption, audit logs, IP restrictions, and two-factor authentication, Zoho CRM conveniently protects your data, only allowing access to the users you authorize.

Mobile accessibility

If you have a sales team in the field, it's important to ensure that they have access to customer data at all times. Zoho CRM allows them to stay on the move, close deals more effectively, and keep everyone in the loop.

Quick onboarding

Worried about migrating from your existing customer relationship management solutions? Our migration system, Zwitch, helps you bring all your existing sales data into Zoho CRM in just a few clicks.

Customer support

With our Enterprise support system, you'll have access to a team of highly skilled support engineers on standby 24 hours a day, all year long. They can assist you with all your issues, big and small, generating solutions in under an hour, on average.

No hidden costs. No contracts.

With Zoho CRM, there are no forced contracts or additional surprise costs. What you pay for is what you get. The pricing is flexible as well—you can opt to pay either monthly or annually.

Here's a story of how seven different businesses used Zoho CRM to propel growth, improve sales, and ultimately increase their bottom line.

Build it how you like it

Just as every business is different, so is every process and sale. Using Developer tools, you can build your own CRM on the Zoho Platform from the ground up to work the way you do. Use the console's advanced customization options to add completely new features to your CRM: create modules, buttons, related lists, and workflows.

why-zoho-crm-customizability
Build advanced business logic with functions

With low-code scripting, you can build functions that execute complex business processes. Functions allow you to pull information across multiple applications—like ERPs, accounting, and order management software—into Zoho CRM.

Create your own integrations

Not finding the extension you want in our Marketplace? You can build your own extensions and integrations from scratch using our Developer Console. With Point-and-Click tools, the console's interface is designed to let you quickly build extensions.

Embed third-party Widgets

Embed any third-party application or custom web page into your organization's Zoho CRM account using Widget SDK. Design your own application interface and contextually embed your team's commonly used applications to get a unified view of your operations.

Build cross-platform applications

Develop web and mobile applications for any need, without having to manage servers or IT. Zoho CRM's Catalyst SDKs provide your team with the perfect tools to craft custom mobile and web applications for all your organization's needs.

Full sales cycle flexibility

Zoho CRM gives your sales reps insight into every stage of your sales cycle—lead generation, lead capturing, conversion, retention, and loyalty. Using modules for leads, contacts, deals, accounts, and activities, not only can you accurately track your business processes, you can also effectively identify opportunities for cross-selling and up-selling in the future.

Enterprise level sales automation

Zoho CRM aims to make the entire process of running a sales team easy for you, from automating entry of time-consuming data to regular customer follow-ups, and even assigns scores to your leads to help you prioritize them better. With automation, you can easily tackle the inefficiencies of your team or business processes and still have enough time to focus on other priorities to enhance your company's productivity and growth.

Zoho CRM is future-proof

Market conditions are dynamic—you will need to keep up with the current pace of the business to outpace your competition. Do you have a sudden surge in your workforce? Zoho CRM can accommodate rising resource demands gracefully, without a noticeable loss in quality of service (QoS).

Scalability

Embed any third-party application or custom web page into your organization's Zoho CRM account using Widget SDK. Design your own application interface and contextually embed your team's commonly used applications to get a unified view of your operations.

Flexibility

Zoho CRM is used by a number of Fortune 500 companies across various industries, ranging from manufacturing to some of the biggest e-commerce giants across the globe. This is because Zoho CRM was built on a highly customizable platform. We constantly improve on it, thereby ensuring that Zoho CRM will be able to meet your needs, regardless of complexity.

Extensibility

The better your enterprise’s integrations, the better your ability to adapt to whatever changes and innovations occur in the business world of the future. Make use of our vast library of integrations and extensions to accommodate any of your unique scale-based and industry-specific needs. Seamlessly integrate with more than 300 popular business apps, and let your CRM talk in your business' language

Enter the Zoho ecosystem

Once you sign up for Zoho CRM, you automatically have access to more than 40 integrated business and productivity applications, on both web and mobile, for your entire organization. Everything within the Zoho ecosystem is built to work together. In the future, if your business requires solutions for your other departments, you can build out a comprehensive platform for every part of your organization with relative ease.

Zoho
Projects

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Mail

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Flow

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Creator

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Cliq

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Books

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Sign

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Projects

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Creator

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Cliq

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Mail

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Flow

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Books

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Sign

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Forms

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Campaigns

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Analytics

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Meeting

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Expense

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SalesIQ

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Survey

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Forms

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Meeting

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Expense

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Campaigns

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Analytics

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SalesIQ

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Survey

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Desk

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Vault

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Writer

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Show

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ShowTime

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Motivator

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Desk

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Show

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Vault

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Writer

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Creator

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Cliq

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Meeting

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Expense

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Show

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Global presence

With offices and data centers in multiple countries, a globally dispersed team, and an international network of renowned SI partners, we'll help get you set up to start building great customer relationships, increase sales, and drive growth—regardless of your geographical location.

  • Data centers
  • Offices
zoho office
why-zoho-crm-global-presence

Forbes has inducted Zoho as a part of Forbes Cloud 100. One of the best private companies in the world.

The companies on the Cloud 100 stand out for their growth, sales, valuation and culture, as well as a reputation score derived from consultation with 40 CEO judges

Zoho has played an important role in standardizing our program. We now have more than 15,000 sellers using our services.

Anand Goyal Director, Amazon India

Our bottom line has increased by over $100K per year from the cost savings alone. That's not including the increased revenue due to our improved customer experience. The 10-year savings for a company with 100 employees is a million bucks.

Alex Tolbert CEO, Bernard Health

Are you ready to win over prospects and
close more deals with Zoho CRM?

15-day free trialNo credit card requiredGetting started is easy