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Sales

 
CRM

Comprehensive CRM platform for customer-facing teams.

CRM
 
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

Sign
 
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

 
Social

All-in-one social media management software.

Social
 
Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
Forms

Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

Webinar
 
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT

Search Result

 
CRM Plus

Unified platform to deliver top-notch customer experience.

Try now
CRM Plus
 
Service Plus

Unified platform for customer service and support teams.

Try now
Service Plus
 
Finance Plus

All-in-one suite to manage your operations and finances.

Try now
Finance Plus
 
People Plus

Comprehensive HR platform for seamless employee experiences.

Try now
People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

Try now
Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

Try now
Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
Marketplace
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Zoho crm

Get trained by the experts, get smarter

Zoho CRM streamlines the day-to-day operations of thousands of businesses around the globe, every single day. Our instructor-led training programs are designed to help you get the most out of your subscription. Designing pristine software is only part of our job—helping you master it is the other.

Courses

Whether you're new to CRM software and are testing the waters with Zoho, or you're a veteran who's looking for the best possible experience—we've got you covered. We provide a range of training programs that cater to diverse roles and responsibilities.

Administrators

For admins who are responsible for the setup, configuration, and maintenance of their organization’s CRM software.

Developers

For developers looking to customize and extend the capabilities of the Zoho CRM platform.

Sales Reps

For sales reps who are interested in practical training for using Zoho CRM to manage their day-to-day sales activities.

Sales Managers

For sales managers and team leads who oversee, guide, and support salespeople.

Zoho CRM Training

Register now for our upcoming classroom training on Zoho CRM for administrators in a city near you! You will gain a deeper understanding of the customization and integration options, and discover all the reasons why Zoho CRM is the perfect pairing for your business.

Learn More

Virtual training - Zoho CRM for Administrators

We're bringing the classroom experience to you, wherever you are. The virtual training for Zoho CRM Administrators will feature instructor-led sessions online, where you can see and interact with our expert trainers, remotely. Select a schedule that is the most convenient for you.  

FEB10
ADMINISTRATORS
9 AM to 4 PM| Mountain Standard Time (MST)
4 Days, 7 Hours |Trainer : Amizhdu
FEB17
ADMINISTRATORS
9 AM to 4 PM|Asia-Pacific (APAC)
4 Days, 7 Hours |Trainer : Johny J

Virtual training - Zoho CRM for Sales reps

The virtual training for Zoho CRM sales reps will feature instructor-led sessions online, where you can see and interact with our expert trainers remotely. The course is aimed at helping Sales reps use their Zoho CRM tools effectively to engage better with prospects and increase productivity. Select a schedule that is most convenient for you.  

FEB12
ADMINISTRATORS
9 AM to 2 PM|Pacific Standard Time (PST)
2 days, 5 hours |Trainer : Johny J

Virtual training - Zoho CRM for Sales managers

The virtual training for Zoho CRM sales managers will feature instructor-led sessions online, where you can see and interact with our expert trainers remotely. The course is aimed at helping Sales managers use their Zoho CRM tools effectively to engage better with prospects and increase productivity. Select a schedule that is most convenient for you.  

FEB18
ADMINISTRATORS
9 AM to 3 PM|Indian Standard Time (IST)
3 days, 6 hours |Trainer : Amizhdu

Virtual training - Zoho CRM for Developers

The Zoho CRM Training Course for Developers is a four-day online training program that will enable developers to implement additional functions within Zoho CRM using the Developer Tools.  

FEB24
ADMINISTRATORS
9 AM to 1.30PM|Australia and New Zealand (ANZ)
4 days, 4 hours 30 mins |Trainer : Sandeep

Looking for Online training?

Through online training, we aim to offer a completely personalized training package tailored exclusively to meet the trainees' business requirements. The online training program will be custom-made for your business.

REGISTER NOW

Classroom training

We host classroom training programs year-round in major cities across the world. See where we're headed.

Following the COVID-19 ALERT across different countries, we have cancelled the upcoming classroom sessions until further notice in consideration of the safety of our employees and customers. We have come up with a virtual classroom schedule to meet your training needs. Check this page for updates. We appreciate your patience, and are looking forward to your continued support.

View all classrooms

Meet your trainers

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Ganesh Manoharan

Senior Manager - Training & Certification

Known for his quality of customer service and love for problem solving, Ganesh has over 9 years of experience working with Zoho CRM, and has always been a first point of contact in training and knowledge transfer. He enjoys interacting with customers as much as he enjoys playing volleyball.

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Sampath

Manager - Training & Certification

With strong experience in teaching, Sampath adds great value when it comes to training customers. He is constantly dabbling with new ideas and scenarios, while making sure he explains the most intricate of features in a simple way. He unwinds after a long day of training by playing tunes on his saxophone.

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Chitharth S

Team Lead - Customer Support

Chitharth has over 6 years of experience in customer support management with a proven skill of managing a high level of support and also, taking care of product operations and client business development with great passion. He has worked with clients from all over the world in developing a greater solution to their business.

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Solai Amizhdu

Technical Trainer

Solai is a seasoned product trainer with a passion for helping individuals unlock their full potential. Her ability to break down complex concepts into easily understandable modules has made her a sought-after trainer. Solai expertise spans across various domains, including technology, sales, and customer service.

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Suresh P

Senior Technical Trainer

With 5+ yrs of work experience in Zoho CRM, Suresh is updated and well informed about latest developments. He is a passionate trainer, never shy away from facing challenges. Outside of work, Suresh is an ardent animal lover.

01/02

Very comprehensive. Covered all of the topics that I was interested in. The teacher was very personable and well-informed.

Rosa Waldie Lendsure
View all testimonials

FAQs

1. What is the Zoho CRM Training Program all about?

From visiting a new city, entering a new workplace, or learning new software, new experiences are certainly exciting, but can be equally puzzling. If you’ve just purchased Zoho CRM and are wondering “what's next?” this training program is for you.

The Zoho CRM Training Program is designed to offer our customers a dedicated platform to learn directly from specialists on how to leverage Zoho CRM to the fullest extent. The courses in this program cater to different sets of users categorized based on their role within an organization: sales representatives, sales managers, developers, and CRM administrators.

All courses are structured, led by dedicated trainers, and are designed for quality, hands-on learning. By the end of the training course, you will be equipped with the knowledge and tools needed to implement all of the capabilities of Zoho CRM for your organization.

We encourage you to consider attending this program so that the fog clears. We want you to feel confident in the investment you’ve made in a system that addresses the sales and marketing challenges within your company.

2. What is classroom training?
3. What is Online training?
4. What is Onsite training?