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Browse categoriesThe right training mode is integral to your success in our programs. Our goal is to enhance your learning experience. Choose a path, and we'll guide you to the destination.
If you prefer face-to-face interaction with your trainer and hands-on learning experiences
The blend of different business backgrounds in the classroom encourages knowledge sharing and interactive discussions with peers. Meet your classmates, share ideas, and advance your product skills—that’s what the classroom is designed for!
If you prefer exclusive training for you or your team
Experience individualized training from your home, office, favorite café, or wherever you learn best! Acquire the skills to propel your business forward, while enjoying added flexibility and convenience for you or your team.
If you prefer an interactive—but virtual—classroom setup
Gain technical knowledge about our products from the comfort of your home or office. Combining the benefits of the classroom with the flexibility of virtual learning, this mode of interactive training recreates the live classroom virtually!
If you prefer the trainer to come to you
Take advantage of training meant exclusively for individuals or teams from the same company. Our trainer will transport the learning experience to your choice of convenient location and share use cases relevant to your business model and goals.
Access a wide range of exclusive benefits and training programs for partners.
Explore moreAccess a wide range of product certification opportunities. Prove your expertise and get certified!
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Known for his customer service and love for problem solving, Ganesh has over 13 years of experience working with Zoho CRM, and has always been a first point of contact in training and knowledge transfer. He enjoys interacting with customers as much as he enjoys playing volleyball.
With strong experience in teaching, Sampath adds great value when it comes to training customers. He is constantly dabbling with new ideas and scenarios, while making sure he explains the most intricate of features in a straightforward way. He unwinds after a long day of training by playing tunes on his saxophone.
Sandeep always believes in delivering knowledge in the simplest way possible. He loves problem solving and enjoys giving solutions to Zoho customers. Not just an expert on CRM, he also has mastery of multiple Zoho applications, their APIs, and functions.
Chris is a go-getter and is known for public speaking and learning. Chris believes that learning should be fun, so that customers don't find training exhausting, which creates a win-win situation for both the learner and educator. Outside of work, Chris enjoys learning about flora and fauna.
With 5+ yrs of work experience in Zoho CRM , Suresh is updated and well informed about latest developments. He is a passionate trainer, never shy away from facing challenges. Outside of work, Suresh is an ardent animal lover.
Chitharth has over 6 years of experience in customer support management with a proven skill of managing a high level of support and also, taking care of product operations and client business development with great passion. He has worked with clients from all over the world in developing a greater solution to their business.
Solai is a seasoned product trainer with a passion for helping individuals unlock their full potential. Her ability to break down complex concepts into easily understandable modules has made her a sought-after trainer. Solai expertise spans across various domains, including technology, sales, and customer service.
Ilin believes learning should be simple and comprehensible. She engages in zealous conversations with customers to create personalized training based on their organizational requirements.
Johny is a talented Technical Trainer at Zoho, with five years of experience in training. He is all about helping people grow their skills with dedication and genuine enthusiasm. Johny believes in the balance of "work while you work, play while you play," bringing a focused approach to professional life while also making time for fun and relaxation. When he is off the clock, he is a passionate biker and traveller, always on the lookout for scenic routes to explore, embracing every adventure with curiosity and a laid-back vibe.
Rajkiran leads the customer success initiatives at Zoho Sign. With over 13 years of experience in offering implementation assistance and technical support, he primarily manages key relationships with customers and partners within Zoho and outside. Outside work, he likes to read books and go on occasional treks.
Saravanakumar is a product expert with over 10 years of experience, helping customers across the globe with their digital signature and automation needs. Outside work, he likes to explore different cuisines, go on long drives and read books.
Shravan is a product expert at Zoho Sign, specializing in customer support and solution engineering. He is keen in understanding the client's problem statement and offering a solution to fit their needs. He has an experience of 6+ years in customer handling and support and is responsible for bridging the gap between the client and the product engineering team. A hobby-pianist and an enthusiastic biker when away from work.
A people person, Ambrish loves meeting new people and learning about their lives and their backgrounds. He is naturally outgoing and quickly finds ways to make our customers feel at home. He is also a hardcore car enthusiast and soccer fan.
A positive, enthusiastic and a creative person who tries to imply the same when it comes to customers. Ayesha loves to keep things simple, poised and find a way in all situations. Ayesha believes that understanding and interacting with customers, as well as adopting more customer-centric thinking, results in a win-win business.
After a long stint as a compassionate and empathetic support engineer, Rahul, one of our charismatic support leads, has now ventured into partner training, with his innate passion for meeting new people and offering technical assistance.
One of the very few experts who worked on both ManageEngine and Zoho platform as a Solution expert. Dheeraj has acquired skills through complex implementation over the years and wants to put those skills to good use as a Lead Technical Trainer for Zoho Desk
Guru is a skilled Training expert at Zoho. His expertise lies in addressing customer challenges with effective solutions. He is dedicated to providing exceptional product demonstrations, technical support, and thorough training to customers, ensuring they get the most out of Zoho's offerings. Outside Zoho, he is an enthusiastic foodie. He believes in "Eat as if nobody is watching. Enjoy food like it’s the only thing left in your world.”
With a passion for customer engagement, Daphne goes the extra mile to educate customers on the products and identifies practical solutions to address every customer need. She is actively involved in training partners and mentoring the budding consultants at Zoho. When she's away from work, she enjoys painting and is fond of artwork.
Neha boasts 10 years of experience in optimizing Zoho Recruit and Zoho People, expertly guiding clients across various industries through seamless implementation and comprehensive training. Her work with enterprise customers has endowed her with a diversified knowledge base, making her adept at addressing complex business needs. She enrolls herself in different activities such as learning new technology, instruments, and artworks and gaining experience out of it. Beyond her professional achievements, Neha is a passionate foodie and avid traveler, always exploring new cuisines and destinations.
Gaurav brings over 7 years of expertise in implementing and optimizing Zoho Recruit and Zoho People, enhancing HR operations across diverse industries and regions. He excels in delivering solutions that streamline HR processes and drive organizational success through efficiency and innovation. Gaurav is dedicated to understanding and engaging with customers to tailor strategies that meet their unique needs. Outside of work, he is a passionate singer and guitarist, blending his love for music with his commitment to professional excellence.
With three years of dedicated experience, Abinand excels in crafting personalized learning journeys tailored to each client’s specific needs. By deeply understanding their goals and preferences, he develops training programs that are both effective and engaging. He prides himself on building strong, collaborative relationships with clients, fostering an open environment where questions and feedback are encouraged. His commitment lies in empowering individuals through knowledge and skill development.
Irthifa is known for his interactive ways of dealing with customers. As an enthusiastic person, he always has creative ideas to meet customers' requirements. He has hands-on experience implementing multiple business workflows in Zoho's HRMS products, covering a variety of use cases. He is also a hardcore fan of FC Barcelona and loves to workout.
Sushanth brings over 7 years of specialized experience in implementing and optimizing Zoho Recruit and Zoho People, significantly enhancing HR operations across diverse industries. His expertise includes proficiently integrating these platforms and conducting comprehensive client training to ensure maximum utilization of these powerful HR tools. From startups to established enterprises, Sushanth is committed to delivering tailored solutions that streamline HR workflows and drive organizational success through efficiency and innovation.
Akash, a skilled Zoho Product Consultant with 5 years of experience, specializes in implementing and assisting customers with Zoho's Recruit and People software. Passionate about technology, he loves engaging with customers and exploring new advancements. Akash is committed to delivering exceptional solutions and staying updated on the latest trends in tech.
Guru is a skilled Training expert at Zoho. His expertise lies in addressing customer challenges with effective solutions. He is dedicated to providing exceptional product demonstrations, technical support, and thorough training to customers, ensuring they get the most out of Zoho's offerings. Outside Zoho, he is an enthusiastic foodie. He believes in "Eat as if nobody is watching. Enjoy food like it’s the only thing left in your world.”
With a passion for customer engagement, Daphne goes the extra mile to educate customers on the products and identifies practical solutions to address every customer need. She is actively involved in training partners and mentoring the budding consultants at Zoho. When she's away from work, she enjoys painting and is fond of artwork.
Neha boasts 10 years of experience in optimizing Zoho Recruit and Zoho People, expertly guiding clients across various industries through seamless implementation and comprehensive training. Her work with enterprise customers has endowed her with a diversified knowledge base, making her adept at addressing complex business needs. She enrolls herself in different activities such as learning new technology, instruments, and artworks and gaining experience out of it. Beyond her professional achievements, Neha is a passionate foodie and avid traveler, always exploring new cuisines and destinations.
Gaurav brings over 7 years of expertise in implementing and optimizing Zoho Recruit and Zoho People, enhancing HR operations across diverse industries and regions. He excels in delivering solutions that streamline HR processes and drive organizational success through efficiency and innovation. Gaurav is dedicated to understanding and engaging with customers to tailor strategies that meet their unique needs. Outside of work, he is a passionate singer and guitarist, blending his love for music with his commitment to professional excellence.
Irthifa is known for his interactive ways of dealing with customers. As an enthusiastic person, he always has creative ideas to meet customers' requirements. He has hands-on experience implementing multiple business workflows in Zoho's HRMS products, covering a variety of use cases. He is also a hardcore fan of FC Barcelona and loves to workout.
With three years of dedicated experience, Abinand excels in crafting personalized learning journeys tailored to each client’s specific needs. By deeply understanding their goals and preferences, he develops training programs that are both effective and engaging. He prides himself on building strong, collaborative relationships with clients, fostering an open environment where questions and feedback are encouraged. His commitment lies in empowering individuals through knowledge and skill development.
Sushanth brings over 7 years of specialized experience in implementing and optimizing Zoho Recruit and Zoho People, significantly enhancing HR operations across diverse industries. His expertise includes proficiently integrating these platforms and conducting comprehensive client training to ensure maximum utilization of these powerful HR tools. From startups to established enterprises, Sushanth is committed to delivering tailored solutions that streamline HR workflows and drive organizational success through efficiency and innovation.
Akash, a skilled Zoho Product Consultant with 5 years of experience, specializes in implementing and assisting customers with Zoho's Recruit and People software. Passionate about technology, he loves engaging with customers and exploring new advancements. Akash is committed to delivering exceptional solutions and staying updated on the latest trends in tech.
Amir is a dedicated Product Support Engineer at Zoho, specializing in the HR suite of applications. As a keen observer, he is skilled at identifying client needs and tailoring recommendations for suitable training solutions. Amir enjoys interacting with people and strives to fulfill their needs. In addition to his professional responsibilities, he is a creative individual with interest in media creation.
Saravanaprakash has been working at Zoho for the past 11 years. He spent his first five years at the company as a developer and developed one of the components for Zoho Analytics. He has spent the past six years heading the technical support team for Zoho Analytics.
Sasidar, an approachable and available product trainer, ensures that training feels more like engaging conversations rather than formal lectures. With a deep understanding of coding, he excels in teaching the intricacies of SalesIQ's features, like admin controls, bots, and Deluge. He brings a unique ability to simplify complex topics, making them accessible and easy to understand.
Solai is a seasoned product trainer with a passion for helping individuals unlock their full potential. Her ability to break down complex concepts into easily understandable modules has made her a sought-after trainer. Solai expertise spans across various domains, including technology, sales, and customer service.
Suganthan is well-known for his helpful nature; his patience and passion to help is remarkable. His experience as a customer support engineer for seven years has gained so many happy customers for Zoho Survey.
Customer relationship and product training have been Ajith's core duties at Zoho for the past 7 years. He is also an expert in Qntrl and loves training our customers and Zoho's employees to use the product. He loves western rock music and practicing his guitar during his free time.
Lawrence sincerely believes that knowledge without action is meaningless. As a business orchestrator, he likes to implement workflows and explain complex aspects in the simplest way. He loves to play video games or binge watch TV shows after a long day of work.
Chitharth has over 6 years of experience in customer support management with a proven skill of managing a high level of support and also, taking care of product operations and client business development with great passion. He has worked with clients from all over the world in developing a greater solution to their business.
Rameez Faizal heads the Learning Innovation and Global Talent Transformation Channel for Zoho Finance suite of products. He has driven strategic alliances and partnerships across multiple regions, including India, the US, and Europe. An ambidextrous mechanical engineering and MBA graduate, he is recognized for his academic excellence as a gold medallist from Bharathiar University. Rameez's accolades include the Chandrakanthi Memorial Young Business Leader Award and the Best Debater award from the Coimbatore Management Association. Outside of work, he enjoys dirt bike racing, football, debating, and creating content as a passionate YouTuber.
Syed is a Zoho Books Technical Trainer who offers end-to-end training to all customers and partners. Beyond his professional life, his interests lie in travelling to different locations and engaging in social interactions, just like he enjoys playing football.
Pradeep is a seasoned professional with extensive experience in training and consulting on Zoho Books. As a Technical Trainer for Zoho Books, He is specialized in empowering individuals and businesses to maximize their efficiency through effective utilization of Zoho Books features. He has 6+ years of proven experience as a Professor in delivering educational assistance and instruction to various levels of learners.
Sushil is a Technical Trainer for Zoho Books, He is specialized in empowering individuals and businesses to maximize their efficiency through effective utilization of Zoho Books features. He has 4+ years of training experience as a Process Trainer in delivering knowledge and expertise to the end users. Apart for these he is a cricket enthusiast who loves to watch & play cricket in his free time.
Nandha is a highly skilled Zoho Payroll trainer who has helped multiple organizations improve their payroll processes and efficiency. With a deep understanding of the software, he offers comprehensive training to individuals and teams, ensuring they can fully utilize its capabilities. Nandha is also well-versed in the latest updates and features of Zoho Payroll, providing relevant and up-to-date training. He is constantly learning and staying updated on industry trends, making him a valuable resource for those seeking to enhance their payroll management skills.
Shriram works in customer engagement for Zoho Payroll and has been with the product since its inception. With a strong passion for customer advocacy, Shriram works closely with the product management team to give customers the best experience.
Santhosh has been a part of the Zoho Finance suite for almost three years. He loves helping out business professionals and has been a key resource in defining internal support processes. He has actively participated in discussions on user experience, compiling user requirements to enhance the products. He is also involved in training and onboarding support agents.
Ramesh handles partner engagement for Zoho Expense and has had first-hand experience providing solutions to customers' challenging requirements. With a background of training students, Ramesh has represented Zoho Finance when training partners and customers on several occasions.
Harish has been working with Zoho Billing (formerly, Zoho Subscriptions) for more than 6 years and has hands-on experience working with clients from the subscription and billing vertical, across regions. He excels at helping users implement complex billing use cases. Currently, Harish leads the Partner Relations for Zoho Billing. When not at work, you can find Harish glued to reaction videos on YouTube.
Badri is an integral part of the Onboarding and Jumpstart team of Zoho Inventory. As an onboarding expert, Badrinath helps businesses resolve their inventory challenges, train users to make the best use of the application, and set up Zoho Inventory according to their workflows in the simplest way possible. Away from work, Badri is an avid Table Tennis player, bagging medals for fun!
Raghav is a Senior Solution Consultant with Zoho Inventory, specializing in customer onboarding. His expertise includes understanding customer requirements, delivering tailored demonstrations, configuring and implementing solutions, providing training, and ensuring seamless data migration. With a commitment to helping businesses streamline their processes, Raghav ensures a smooth transition to Zoho Inventory’s platform. Outside of work, he enjoys cooking for his near and dear ones, bringing the same passion and care to the kitchen that he does to his work.
Kristan is an eCommerce expert and experienced in Zoho Commerce. He has assisted numerous brands in establishing their online stores using Zoho commerce of his four years at Zoho. With previous experience in digital marketing agencies, he is passionate about e-Commerce and its dynamics. Outside of work, he indulges in cricket, travel, and culinary adventures.
Barath is a seasoned Senior Product Support Engineer at Zoho, with over seven years of dedicated experience in the support team. He began his journey at Zoho Books, where he provided frontline technical support for the company’s products. After six years in this role, he transitioned to supporting Zoho Practice, a practice management platform. In his current position, Barath leads the product support team, managing the resolution of critical technical issues and working closely with the product development team to improve product performance and reliability. His strategic approach to support management has greatly minimized client downtime and optimized support operations. Outside of work, Barath enjoys traveling, playing cricket, and exploring nature trails on weekends.
Sandeep always believes in delivering knowledge in the simplest way possible. He loves problem solving and enjoys giving solutions to Zoho customers. Not just an expert on CRM, he also has mastery of multiple Zoho applications, their APIs, and functions.
Tanveer, a senior product consultant who provides user training, conducts demos, onboarding sessions of Zoho Vault to customers and prospects. Has a deep understanding of the product and helps in resolving complex issues. Offering hands-on support during the training and onboarding sessions to help users resolve any issues they encounter while using Zoho Vault. Addressing advanced use cases that demonstrate the full potential of Zoho Vault.
With over two years of experience, Saikumar excels in developing and delivering engaging training content for diverse audiences of Zoho Creator. He specializes in creating comprehensive materials, conducting dynamic sessions, and managing training programs to align with organisational goals. He also build strong relationships with clients and stakeholders, ensuring tailored solutions and effective knowledge transfer.
Introducing Nivetha, a seasoned technical trainer specializing in Zoho Creator. With extensive experience and a passion for teaching, Nivetha is a go-to expert for anyone looking to enhance their skills on this powerful platform. Her approachable style and practical insights make learning Zoho Creator easy and enjoyable. Whether you're a novice or an experienced user, Nivetha can help you achieve your goals and succeed in your work.
Deepika, a proficient technical trainer who combines deep industry knowledge with a passion for teaching to empower individuals and teams with essential skills. She excels in breaking down complex technical concepts into understandable segments, making them accessible to learners of all levels. Her ability to adapt to various learning styles and provide personalized support fosters an environment where students can confidently grasp and apply new technologies
Bhavika has over four years of experience as a point-of-sale software specialist and facilitates the integration of technology and people. Her genuine excitement for the procedure demonstrates her unwavering dedication to encouraging a thorough comprehension of the final product. An environment that maximizes learning opportunities benefits all participants, including our internal team and external clients. Her experience broadens our company's collective knowledge and skills while also increasing client satisfaction.
As a seasoned product expert specializing in Online Document Management Systems and Office Suites, Balaji leverages his extensive experience to deliver prompt solutions tailored to customers' needs. He stays abreast of the latest technological advancements, ensuring every task is executed with creativity, ease, and uniqueness.
"I can't believe that I went so long before, actually, enrolling in the training to help really understand and utilize the benefits of the program. So I highly recommend the Zoho CRM training. It's helping my organization already, and I know it can help yours as well."
Jenson JonesCEO, HOMECAREceo
"I learned so much from the course, and it was due to the trainer's excellent delivery. His pace, his explanations, his patience, taking questions, and providing accurate answers—all led to a productive learning environment."
Kevin ChieffZoho Partner, Cloud Skills llc
"It was a very interactive class. It illustrated areas where we're really on track in using the tool for its highest and best use. And it also illustrated areas where we could actually use more of the tool for our scalability and for our sales team and marketing team to really take advantage of the enhancements that they've recently added."
Jennifer SheaDirector of Sales and Marketing
"The trainer made sure to walk through all the different functionalities, show me the tips and tricks, and just how to use the system in a more practical and functional way for me. I can see it adding value to my day-to-day activities, and I can't wait to show it to the rest of my team."
Anuka DhakalEnergy Spectrum
"This training really helped fill in some of the gaps in our understanding of Zoho and how powerful it is. And we're looking at putting some new things in place, for example, configuring our email system with Zoho, using some automation for following up leads and quotations, and there's so many different opportunities, and it's really helped to broaden our understanding of how powerful Zoho is and what it can be doing for our organization."
Sarah ShermanSarah Sherman
We offer two types of training - Virtual classrooms and one-on-one online training. Virtual classrooms happen after finalising a schedule which is published in our upcoming training page and users can register for a session that is convenient for them. This training will have users from multiple organisations present. Whereas, the one-on-one training happens upon a customer's request and at a time convenient for them. This training will have users (one or more) from a single organisation only.
It's advisable to go through the agenda and decide which type of training will be suitable for you. While we do encourage asking questions during both types of training, if you're a person who will want to clarify in-depth product related and business related queries clarified privately, it's advisable to go for a one-on- training. If not, you can attend one of our virtual classroom sessions, where the trainer will allow trainees to ask questions after each topic and clarify it before moving on to the next topic.
Our online training program is based on requests from users and is scheduled depending on the user and trainer's availability. It is a one-on-one session, and trainers only handle one organization at a time. Virtual classrooms, on the other hand, are scheduled beforehand and listed on this page, where users can select a convenient slot for them based on their time zone. This will be an instructor-led, online session where the trainees can all see the trainer and interact with each other. Users from different organizations will take part in virtual classroom sessions.
Solai is a seasoned product trainer with a passion for helping individuals unlock their full potential. Her ability to break down complex concepts into easily understandable modules has made her a sought-after trainer. Solai expertise spans across various domains, including technology, sales, and customer service.