Create Notes
Purpose
To add new notes.
Request Details
Request URL
{api-domain}/crm/{version}/Notes
To add notes for a specific record:
{api-domain}/crm/{version}/{module_api_name}/{record_id}/Notes
Supported modules
Leads, Accounts, Contacts, Deals, Campaigns, Tasks, Cases, Events, Calls, Solutions, Products, Vendors, Price Books, Quotes, Sales Orders, Purchase Orders, Invoices, Appointments, Services and Custom
Header
Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52
Scope
scope=ZohoCRM.modules.ALL
(or)
scope=ZohoCRM.modules.{module_name}.{operation_type}
(and)
scope=ZohoCRM.modules.notes.{operation_type}
Possible module names
leads, accounts, contacts, deals, campaigns, tasks, events, calls, cases, events, calls, solutions, products, vendors, pricebooks, quotes, salesorders, purchaseorders, invoices, appointments, services and custom
Possible operation types
ALL - Full access to notes
WRITE - Edit note data
CREATE - Create note data
Sample Request
Copiedcurl "https://www.zohoapis.com/crm/v7/Leads/1000000145990/Notes"
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"
-d "@newnote.json"
-X POST
Copiednote1 = Map();
note1.put("Note_Title", "Contacted");
note1.put("Note_Content", "Need to do further tracking");
note1.put("Parent_Id", "692969000000981055");
note1.put("se_module", "Leads");
dataList = List();
dataList.add(note1);
params = Map();
params.put("data", dataList);
response = invokeurl
[
url :"https://www.zohoapis.com/crm/v7/Notes"
type :POST
parameters: params.toString()
connection:"crm_oauth_connection"
];
info response;
In the request, "@newnote.json" contains the sample input data.
Request JSON Keys
- Parent_IdJSON object, mandatory
Contains the details of the parent record.
- moduleJSON object, mandatory
Represents the details of the requested module. It is mandatory to specify either the API name or the unique ID of the requested module. Refer to GET Modules API to get the details.
- idstring, mandatory
Specify the unique ID of the parent record. Refer to Refer the GET Records API to get valid record IDs.
- Note_Contentstring, mandatory
Specify the content of the note.
Note
- You must use only Field API names in the input. You can obtain the field API names from Fields metadata API (the value for the key “api_name” for every field).
- You can create a maximum of 100 notes per API call.
Sample Input
Copied{
"data": [
{
"Parent_Id": {
"module": {
"api_name": "Leads", //API name of the module
"id": "2423488000000000125" //module ID
},
"id": "2423488000000771297" //record ID
},
"Note_Content": "note content after edit"
}
]
}
In the input, specify the field API names of the Notes module along with the corresponding values.
Possible Errors
- INVALID_MODULEHTTP 400
The module name given seems to be invalid
Resolution: You have specified an invalid module name or there is no tab permission, or the module could have been removed from the available modules. Specify a valid module API name. - INVALID_MODULEHTTP 400
The given module is not supported in API
Resolution: The modules such as Documents and Projects are not supported in the current API. (This error will not be shown, once these modules are been supported). Specify a valid module API name. - INVALID_URL_PATTERNHTTP 404
Please check if the URL trying to access is a correct one
Resolution: The request URL specified is incorrect. Specify a valid request URL. Refer to request URL section above. - OAUTH_SCOPE_MISMATCHHTTP 401
Unauthorized
Resolution: Client does not have ZohoCRM.modules.notes.CREATE scope. Create a new client with valid scope. Refer to scope section above. - NO_PERMISSIONHTTP 403
Permission denied to add notes details
Resolution: The user does not have permission to add notes data. Contact your system administrator. - INTERNAL_ERRORHTTP 500
Internal Server Error
Resolution: Unexpected and unhandled exception in Server. Contact support team. - INVALID_REQUEST_METHODHTTP 400
The http request method type is not a valid one
Resolution: You have specified an invalid HTTP method to access the API URL. Specify a valid request method. Refer to endpoints section above. - AUTHORIZATION_FAILEDHTTP 400
User does not have sufficient privilege to add notes
Resolution: The user does not have the permission to add notes data. Contact your system administrator. - INVALID_DATAHTTP 400
the related id given seems to be invalid
Resolution: You have specified an incorrect related record ID. Please specify a valid record ID. Refer to Get Related Records API to get valid record IDs. - MANDATORY_NOT_FOUNDHTTP 400
required field not found
Resolution: You have not specified one or more mandatory fields in the input. Refer to Fields Metadata API to know the mandatory fields.
Sample Response
Copied{
"data": [
{
"code": "SUCCESS",
"details": {
"Modified_Time": "2023-12-18T18:48:25+05:30",
"Modified_By": {
"name": "Patricia",
"id": "2423488000000483001"
},
"Created_Time": "2023-12-18T18:48:25+05:30",
"id": "2423488000000776006",
"Created_By": {
"name": "Patricia",
"id": "2423488000000483001"
}
},
"message": "record added",
"status": "success"
}
]
}