Record Clone

Purpose

To clone a record in a module.

Endpoints

Request Details

Request URL

{api-domain}/crm/{version}/{module_api_name}/{record_id}/actions/clone

Supported modules

Leads, Accounts, Contacts, Deals, Campaigns, Tasks, Cases, Meetings, Calls, Solutions, Products, Vendors, Price Books, Quotes, Sales Orders, Purchase Orders, Invoices, Appointments, Appointments Rescheduled History, Services, and Custom.

Header

Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52

Scope

scope = ZohoCRM.modules.ALL 
or 
scope = ZohoCRM.modules.{module_name}.CREATE

Possible module names

leads, accounts, contacts, deals, campaigns, tasks, cases, events, calls, solutions, products, vendors, pricebooks, quotes, salesorders, purchaseorders, invoices, appointments, appointments_rescheduled_history, services, notes, and custom.

Sample Request

Copied"https://www.zohoapis.com/crm/v7/Leads/5725767000002529010/actions/clone"
-X POST
-d "input.json" 
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxd"

For detailed information regarding the input JSON keys, please refer to the Insert records API.

Notes

  • By default, when you clone a record, the field values of the parent record will also be copied to the cloned record. If you want to modify certain fields or to add value to some fields, specify their field API names and their corresponding values in the input body. Refer to the Sample Input sections in the Insert Records API  to know how to add values to fields in a module. Please note that if you do not intend to make any changes to field values, you can omit the input body during the API request.
  • The Subform records in a module can only be cloned along with its parent record. See the Subforms API for more information.
  • The mandatory fields in the input should not be null. 
  • The following fields/properties will be excluded during the record cloning process:
    • Field Types:
      • File Upload
      • Image Upload
    • Fields: 
      • wizard
      • data_processing_basis_details (If GDPR is enabled)
    • Field Properties :
      • read_only
      • external
    • $ properties will be omitted while cloning a record.
  • Modules-specific fields will be excluded during the record cloning process :
    • Events Module : 
      • recurring_activity 
      • remind_at
    • Services Module : 
      • Status
      • Unavailable_From
      • Unavailable_Till
    • Appointments Module : 

      • Fields : Status, Reschedule_Count, Job_Sheet_Created__s, and Job_Sheet_Section__s.

        Note : Only the "Appointment Information" section and its fields in it will be cloned. 

  • The Sample Inputs, Sample Responses, and Possible Errors mentioned in the Insert Record API are applicable to the Record Clone API.

Sample Input

Copied{
    "data": [
        {
            "Last_Name": "Patricia",
            "Company": "Info Technology",
            "Email": "patricia@mail.com",
            // Modifying Subform records
            "Project_Details": //API name of the subform
            [
                {
                    // Assigning new values to the Subform records
                    "Project_Name": "Mobile App Development for Productivity",
                    "Project_Type": "Mobile App Development",
                    "Expected_Budget": 50000,
                    "Status": "Negotiation in Process"
                }
            ]
        }
    ]
}

Possible Errors

  • INVALID_DATAHTTP 400

    Invalid data or request body
    Resolution: Specify a valid input or request body. Refer to the Insert Records API for more information.

  • DUPLICATE_DATAHTTP 400

    Duplicate data
    Resolution: The unique field's value (Example: Phone in the Leads module) should be unique across the module. Assign unique values to the unique keys.

  • MANDATORY_NOT_FOUNDHTTP 400

    Required fields are missing
    Resolution: You have not specified one or more mandatory fields. Refer to the System-defined mandatory fields for each module detailed in the Insert Records API.

  • INVALID_REQUEST_METHODHTTP 400

    The http request method type is not a valid one
    Resolution: You have specified an invalid HTTP method to access the API URL.
    Specify a valid request method. Refer to the endpoints section above.

  • OAUTH_SCOPE_MISMATCHHTTP 401

    Unauthorized
    Resolution: The client does not have a valid scope to clone a record. Create a new token with the required scopes. Refer to the scope section above.

  • AUTHENTICATION_FAILUREHTTP 401

    Authentication failed
    Resolution: Pass the access token in the request header of the API call.

  • NO_PERMISSIONHTTP 403

    No permission to clone a record
    Resolution: Contact the administrator.

  • INVALID_URL_PATTERNHTTP 404

    Please check if the URL trying to access is a correct one
    Resolution: The request URL specified is incorrect. Specify a valid request URL. Refer to the request URL section above.

  • INTERNAL_ERRORHTTP 500

    Internal Server Error
    Resolution: Unexpected and unhandled exception in the server. Contact support team.

Sample Response

Copied{
    "data": [
        {
            "code": "SUCCESS",
            "details": {
                "Modified_Time": "2024-06-05T04:28:30-07:00",
                "Modified_By": {
                    "name": "Patricia Boyle",
                    "id": "5725767000000411001"
                },
                "Created_Time": "2024-06-05T04:28:30-07:00",
                "id": "5725767000002954096",
                "Created_By": {
                    "name": "Patricia Boyle",
                    "id": "5725767000000411001"
                },
                "$approval_state": "approved"
            },
            "message": "record added",
            "status": "success"
        }
    ]
}