Get Global Picklists

Global sets or global picklists are used to manage picklist values that are common across modules. Refer this link to know more about global picklists.

Purpose

To retrieve the details of global picklists configured in your Zoho CRM account.

Request Details

Request URLs

To retrieve all the global picklists:

{api-domain}/crm/{version}/settings/global_picklists

To retrieve a specific global picklist:

{api-domain}/crm/{version}/settings/global_picklists/{global_pick_list_id}

Header

Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52

Scope

scope=ZohoCRM.settings.global_picklist.READ 
(or)
scope=ZohoCRM.settings.global_picklist.ALL

Supported modules

Leads, Contacts, Accounts, Campaigns, Cases, Invoices, Deals, Price Books, Products, Purchase Orders, Quotes, Sales Orders, Solutions, Vendors, Calls, Tasks, Events, Users, DealHistory, QuotedItems, OrderedItems, PurchaseItems, InvoicedItems, Visits, Services, Appointments, and Custom. 

Parameters

  • includestring, optional

    It is used to retrieve the list of modules with which the global picklist is associated. 
    Possible values

    • used_in_modules - Retrieves the details of  modules in which the global picklist is used. 
    • pick_list_values - It retrieves the details of all options of the global picklist. Use this value to retrieve all the available options in a global picklist when you perform bulk retrievals.
  • include_inner_detailsstring, optional

    It is used to retrieve additional details regarding the modules with which the global picklist is associated. 
    Possible value: used_in_modules.plural_label - To obtain the plural label of the module name.

Sample Request To Retrieve Bulk Global Picklists

Copiedcurl "https://www.zohoapis.com/crm/v7/settings/global_picklists?include=pick_list_values
-X GET
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"

Possible Errors

  • NO_CONTENTHTTP 204

    You have either passed an invalid ID in the request URL, or there are no global sets configured in your account.

    Resoution: Check whether you have configured global picklists in your account. If yes, specify a valid picklist ID.

  • INVALID_REQUEST_METHODHTTP 400

    The https request method type is not a valid one
    Resolution: You have specified an invalid HTTP method to access the API URL.
    Specify a valid request method. Refer to the endpoints section above.

  • OAUTH_SCOPE_MISMATCHHTTP 401

    Unauthorized
    Resolution: The client does not have a valid scope to create global picklists. Create a valid token with required scopes. Refer to the scope section above.

  • AUTHENTICATION_FAILUREHTTP 401

    Authentication failed
    Resolution: Pass the access token in the request header of the API call.

  • INVALID_URL_PATTERNHTTP 404

    Please check if the URL trying to access is a correct one
    Resolution: The request URL specified is incorrect. Specify a valid request URL. Refer to the request URL section above.

  • INTERNAL_ERRORHTTP 500

    Internal Server Error
    Resolution: Unexpected and unhandled exception in the server. Contact support team.

Sample Response

Copied{
    "global_picklists": [
        {
            "display_label": "Source",
            "modified_time": "2023-12-08T16:38:29+05:30",
            "api_name": "Source",
            "modified_by": {
                "name": "Patricia",
                "id": "2423488000000483001"
            },
            "description": null,
            "pick_list_values_sorted_lexically": false,
            "id": "2423488000000492003",
            "presence": true,
            "created_by": null,
            "actual_label": "Source",
            "pick_list_values": [
                {
                    "display_value": "-None-",
                    "sequence_number": 0,
                    "actual_value": "-None-",
                    "id": "2423488000000492007",
                    "type": "used"
                },
                {
                    "display_value": "Google+",
                    "sequence_number": 1,
                    "actual_value": "Google+",
                    "id": "2423488000000492041",
                    "type": "used"
                },
                {
                    "display_value": "Advertisement",
                    "sequence_number": 2,
                    "actual_value": "Advertisement",
                    "id": "2423488000000492009",
                    "type": "used"
                },
                {
                    "display_value": "Employee Referral",
                    "sequence_number": 3,
                    "actual_value": "Employee Referral",
                    "id": "2423488000000492013",
                    "type": "used"
                },
                {
                    "display_value": "External Referral",
                    "sequence_number": 4,
                    "actual_value": "External Referral",
                    "id": "2423488000000492015",
                    "type": "used"
                },
                {
                    "display_value": "Partner",
                    "sequence_number": 5,
                    "actual_value": "Partner",
                    "id": "2423488000000492017",
                    "type": "used"
                },
                {
                    "display_value": "Trade Show",
                    "sequence_number": 6,
                    "actual_value": "Trade Show",
                    "id": "2423488000000492021",
                    "type": "used"
                },
                {
                    "display_value": "Seminar Partner",
                    "sequence_number": 7,
                    "actual_value": "Seminar Partner",
                    "id": "2423488000000492023",
                    "type": "used"
                },
                {
                    "display_value": "Online Store",
                    "sequence_number": 8,
                    "actual_value": "Online Store",
                    "id": "2423488000000492025",
                    "type": "used"
                },
                {
                    "display_value": "Chat",
                    "sequence_number": 9,
                    "actual_value": "Chat",
                    "id": "2423488000000492027",
                    "type": "used"
                },
                {
                    "display_value": "Sales Email Alias",
                    "sequence_number": 10,
                    "actual_value": "Sales Email Alias",
                    "id": "2423488000000492029",
                    "type": "used"
                },
                {
                    "display_value": "Internal Seminar",
                    "sequence_number": 11,
                    "actual_value": "Internal Seminar",
                    "id": "2423488000000492031",
                    "type": "used"
                },
                {
                    "display_value": "Web Download",
                    "sequence_number": 12,
                    "actual_value": "Web Download",
                    "id": "2423488000000492033",
                    "type": "used"
                },
                {
                    "display_value": "Web Research",
                    "sequence_number": 13,
                    "actual_value": "Web Research",
                    "id": "2423488000000492035",
                    "type": "used"
                },
                {
                    "display_value": "Twitter",
                    "sequence_number": 14,
                    "actual_value": "Twitter",
                    "id": "2423488000000492037",
                    "type": "used"
                },
                {
                    "display_value": "Facebook",
                    "sequence_number": 15,
                    "actual_value": "Facebook",
                    "id": "2423488000000492039",
                    "type": "used"
                },
                {
                    "display_value": "Public Relations",
                    "sequence_number": 16,
                    "actual_value": "Public Relations",
                    "id": "2423488000000492019",
                    "type": "unused"
                },
                {
                    "display_value": "Cold Call",
                    "sequence_number": 17,
                    "actual_value": "Cold Call",
                    "id": "2423488000000492011",
                    "type": "unused"
                }
            ]
        },
        {
            "display_label": "Industry",
            "api_name": "Industry",
            "modified_by": null,
            "description": null,
            "pick_list_values_sorted_lexically": false,
            "id": "2423488000000492004",
            "presence": true,
            "created_by": null,
            "actual_label": "Industry",
            "pick_list_values": [
                {
                    "display_value": "-None-",
                    "sequence_number": 0,
                    "actual_value": "-None-",
                    "id": "2423488000000492043",
                    "type": "used"
                },
                {
                    "display_value": "ASP (Application Service Provider)",
                    "sequence_number": 1,
                    "actual_value": "ASP (Application Service Provider)",
                    "id": "2423488000000492045",
                    "type": "used"
                },
                {
                    "display_value": "Data/Telecom OEM",
                    "sequence_number": 2,
                    "actual_value": "Data/Telecom OEM",
                    "id": "2423488000000492047",
                    "type": "used"
                },
                {
                    "display_value": "ERP (Enterprise Resource Planning)",
                    "sequence_number": 3,
                    "actual_value": "ERP (Enterprise Resource Planning)",
                    "id": "2423488000000492049",
                    "type": "used"
                },
                {
                    "display_value": "Government/Military",
                    "sequence_number": 4,
                    "actual_value": "Government/Military",
                    "id": "2423488000000492051",
                    "type": "used"
                },
                {
                    "display_value": "Large Enterprise",
                    "sequence_number": 5,
                    "actual_value": "Large Enterprise",
                    "id": "2423488000000492053",
                    "type": "used"
                },
                {
                    "display_value": "ManagementISV",
                    "sequence_number": 6,
                    "actual_value": "ManagementISV",
                    "id": "2423488000000492055",
                    "type": "used"
                },
                {
                    "display_value": "MSP (Management Service Provider)",
                    "sequence_number": 7,
                    "actual_value": "MSP (Management Service Provider)",
                    "id": "2423488000000492057",
                    "type": "used"
                },
                {
                    "display_value": "Network Equipment Enterprise",
                    "sequence_number": 8,
                    "actual_value": "Network Equipment Enterprise",
                    "id": "2423488000000492059",
                    "type": "used"
                },
                {
                    "display_value": "Non-management ISV",
                    "sequence_number": 9,
                    "actual_value": "Non-management ISV",
                    "id": "2423488000000492061",
                    "type": "used"
                },
                {
                    "display_value": "Optical Networking",
                    "sequence_number": 10,
                    "actual_value": "Optical Networking",
                    "id": "2423488000000492063",
                    "type": "used"
                },
                {
                    "display_value": "Service Provider",
                    "sequence_number": 11,
                    "actual_value": "Service Provider",
                    "id": "2423488000000492065",
                    "type": "used"
                },
                {
                    "display_value": "Small/Medium Enterprise",
                    "sequence_number": 12,
                    "actual_value": "Small/Medium Enterprise",
                    "id": "2423488000000492067",
                    "type": "used"
                },
                {
                    "display_value": "Storage Equipment",
                    "sequence_number": 13,
                    "actual_value": "Storage Equipment",
                    "id": "2423488000000492069",
                    "type": "used"
                },
                {
                    "display_value": "Storage Service Provider",
                    "sequence_number": 14,
                    "actual_value": "Storage Service Provider",
                    "id": "2423488000000492071",
                    "type": "used"
                },
                {
                    "display_value": "Systems Integrator",
                    "sequence_number": 15,
                    "actual_value": "Systems Integrator",
                    "id": "2423488000000492073",
                    "type": "used"
                },
                {
                    "display_value": "Wireless Industry",
                    "sequence_number": 16,
                    "actual_value": "Wireless Industry",
                    "id": "2423488000000492075",
                    "type": "used"
                }
            ]
        },
        .
        .
        .
            ]
        }
    ]
}

Sample Request To Retrieve a single Global Picklist

Copiedcurl "https://www.zohoapis.com/crm/v7/settings/global_picklists/2423488000000725001?include=used_in_modules&include_inner_details=used_in_modules.plural_label
-X GET
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"

Sample Response

Copied{
    "global_picklists": [
        {
            "display_label": "SourceTest",
            "created_time": "2023-12-08T11:22:56+05:30",
            "used_in_modules": [
                {
                    "plural_label": "Leads",
                    "api_name": "Leads",
                    "id": "2423488000000000125"
                },
                {
                    "plural_label": "Contacts",
                    "api_name": "Contacts",
                    "id": "2423488000000000129"
                }
            ],
            "api_name": "SourceTest",
            "modified_by": null,
            "description": "desc",
            "pick_list_values_sorted_lexically": false,
            "id": "2423488000000725001",
            "presence": true,
            "created_by": {
                "name": "Patricia",
                "id": "2423488000000483001"
            },
            "actual_label": "SourceTest",
            "pick_list_values": [
                {
                    "display_value": "-None-",
                    "sequence_number": 0,
                    "actual_value": "-None-",
                    "id": "2423488000000725011",
                    "type": "used"
                },
                {
                    "display_value": "Cold Call",
                    "sequence_number": 1,
                    "actual_value": "Cold Call",
                    "id": "2423488000000725002",
                    "type": "used"
                },
                {
                    "display_value": "Facebook",
                    "sequence_number": 2,
                    "actual_value": "Facebook",
                    "id": "2423488000000725004",
                    "type": "used"
                },
                {
                    "display_value": "Google+",
                    "sequence_number": 3,
                    "actual_value": "Google+",
                    "id": "2423488000000725006",
                    "type": "used"
                },
                {
                    "display_value": "Twitter",
                    "sequence_number": 4,
                    "actual_value": "Twitter",
                    "id": "2423488000000725008",
                    "type": "unused"
                }
            ]
        }
    ]
}