Like Button for Watson
This card can be used to collect the feedback from the visitors via the like/dislike (thumbsup / thumbsdown) inputs format and update it in the Feedback section.
Attribute | Mandatory | Description | Values |
type | Yes | The type of the input to be displayed to the visitor | like |
Note: The ratings will not be updated for the transferred and missed chats.
Use Case:
Copied"user_defined": {
"zohosalesiq": {
"replies": [
"Was the chat session constructive?"
],
"input": {
"type": "like"
//Key for updating the rating in the feedback section
"set_conversation_rating":true
}
}
}
Output: