Notification
SalesIQ Notification Payload
In SalesIQ, the ZohoSalesIQ.Notification API allows you to manage the SDK notifications.
Note: The ZohoSalesIQ.Notification.getPayload APIs are supported from version 7.1.0.
Chat
| Property | Data type | Description |
|---|
| message | String | The text content of the message |
| userId | String | ID of the current visitor |
| chatId | String | Chat ID of the message received |
| senderName | String | Name of the operator who sent the message |
| previousMessageUID | String | Unique ID of the previous message received to the chat |
| messageUID | String | Unique ID of the current message that was received in the chat |
| sender | String | IID of the operator who sent the message |
| title | String | Title of the notification |
| department | Department | The current chat department details |
Department
| Property | Data type | Description |
|---|
| id | String | The ID of the department |
| name | String | Name of the department |
VisitorHistory
| Property | Data type | Description |
|---|
| imagePath | String | The image URL attached to the push notification |
| targetLink | String | The target link sent from the push notification |
| title | String | Title of the push notification |
| message | String | The text/message of the push notification |
EndChatDetails
| Property | Data type | Description |
|---|
| message | String | The text content of the message for the ended chat |
| userId | String | The ID of the current visitor |
| chatId | String | Chat ID of the message received |
| title | String | Title for the notification |
| department | String | The current chat department details |