Notification

SalesIQ Notification Payload

In SalesIQ, the ZohoSalesIQ.Notification API allows you to manage the SDK notifications. 

Note: The ZohoSalesIQ.Notification.getPayload APIs are supported from version 7.1.0. 

Chat

PropertyData typeDescription
messageStringThe text content of the message
userIdStringID of the current visitor
chatIdStringChat ID of the message received
senderNameStringName of the operator who sent the message
previousMessageUIDStringUnique ID of the previous message received to the chat
messageUIDStringUnique ID of the current message that was received in the chat
senderStringIID of the operator who sent the message
titleStringTitle of the notification
departmentDepartmentThe current chat department details

Department

PropertyData typeDescription
idStringThe ID of the department
nameStringName of the department

VisitorHistory

PropertyData typeDescription
imagePathStringThe image URL attached to the push notification
targetLinkStringThe target link sent from the push notification
titleStringTitle of the push notification
messageStringThe text/message of the push notification

EndChatDetails

PropertyData typeDescription
messageStringThe text content of the message for the ended chat
userIdStringThe ID of the current visitor
chatIdStringChat ID of the message received
titleStringTitle for the notification
departmentStringThe current chat department details