getCategories()
The ZohoSalesIQ.KnowledgeBase.getCategories API allows to get a list of resource's (article) categories based on the below parameters. To get a specific resource list, use the below parameters as filters.
Parameters:
- type * - (Articles) The type of the resource.
- departmentId (Optional) - Department ID to fetch resource categories associated with it.
- parentCategoryId (Optional) - The category ID to get the sub-categories.
Returns:
- A Future that completes with a List<SIQResourceCategory> representing the retrieved resources.
Note: Fields marked * are mandatory.
Error Code
| Code | Message |
|---|---|
| 1017 | Resource limit reached for the current plan |
| 1025 | Invalid department ID |
| 6102/1015 | Invalid language code |
| 17001 | Invalid category ID |
| 18013 | The provided language is not enabled. From your SalesIQ dashboard, navigate to Resources > Manage languages and enable this language. |
| 500 | Mobilisten SDK not initialized |
| 600 | No network connection |
| 605 | Mobilisten SDK is disabled |
Example
CopiedZohoSalesIQ.knowledgeBase.getCategories(ResourceType.articles, 'departmentId', 'parentCategoryId').then((resourceCategories) {
}).catchError((error) {
});