chat.showFeedbackAfterSkip()

The ZohoSalesIQ.chat.showFeedbackAfterSkip() API allows managing the duration of the feedback card for 24 hours after the chat ends.

Parameters

  • enable:
    • true - (Default) The feedback card will be displayed permanently.
    • false - The feedback card will displayed for 24 hours until feedback is given.

Note: The feedback card will always have the Skip option. When enable is "false" and upon clicking on Skip, the card will not be displayed again until the next chat.  

Example

CopiedZohoSalesIQ.chat.showFeedbackAfterSkip(true/false)