Get List of Deleted Records

Purpose

To get the list of deleted records.

Endpoints

Request Details

Request URL

{api-domain}/crm/{version}/{module_api_name}/deleted

Supported modules

Leads, Accounts, Contacts, Deals, Campaigns, Tasks, Cases, Events, Calls, Solutions, Products, Vendors, Price Books, Quotes, Sales Orders, Purchase Orders, Invoices, Custom, Appointments, Appointments Rescheduled History, Services and Activities

Header

Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52
If-Modified-Since: Use this header to get the list of recently modified records. Example: 2019-07-25T15:26:49+05:30

Scope

scope=ZohoCRM.modules.ALL
(or)
scope=ZohoCRM.modules.{module_name}.{operation_type}

Possible module names

leads, accounts, contacts, deals, campaigns, tasks, cases, events, calls, solutions, products, vendors, pricebooks, quotes, salesorders, purchaseorders, invoices, custom, appointments, appointments_rescheduled_history, services and activities

Possible operation types

ALL - Full access to the record
READ - Get records in the module

Parameters

typestring, optional
Specify the type of deleted records you want to retrieve.
Possible values -
- all: To get the list of all deleted records. This is the default value.
- recycle: To get the list of deleted records from recycle bin.
- permanent: To get the list of permanently deleted records.
pageinteger, optional
To get the list of records from the respective pages. Default value for page is 1.
Possible values: Positive integers only
per_pageinteger, optional
To get the list of records available per page. The default and the maximum possible value is 200.
Possible values: Positive integers only

Note

The page and per_page parameter is used to fetch records according to their position in the CRM. Let's assume that the user has to fetch 400 records. The maximum number of records that one can get for an API call is 200. So, for records above the 200th position, they cannot be fetched. By using the page (1, 2) and per_page (200) parameter, the user can fetch all 400 records using 2 API calls.
Using this API, you can fetch records that have been temporarily deleted or moved to the recycle bin up to 60 days from the date of deletion. Similarly, records that have been permanently deleted can be retrieved up to 120 days from the date of deletion.

Sample Request

Curl Deluge

Copiedcurl "https://www.zohoapis.com/crm/v5/Leads/deleted?type=all"
-X GET
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"

Copiedresponse = invokeurl
[
	url: "https://www.zohoapis.com/crm/v5/Leads/deleted?type=all"
	type: GET
	connection:"crm_oauth_connection"
];
info response;

Response JSON keys

deleted_byJSON object
Represents the name and ID of the user who deleted the current record.
idstring
Represents the unique ID of the deleted record.
display_namestring
Represents the display name of the deleted record.
typestring
Represents the type of the deleted record. The value can be: all, recycle, or permanent.
created_byJSON object
Represents the name and ID of the user who created the current record.
deleted_timestring
Represents the date and time at which the record was deleted.

Possible Errors

INVALID_MODULEHTTP 400
The module name given seems to be invalid
Resolution: You have specified an invalid module name or there is no tab permission, or the module could have been removed from the available modules. Specify a valid module API name.
INVALID_MODULEHTTP 400
The given module is not supported in API
Resolution: The modules such as Documents and Projects are not supported in the current API. (This error will not be shown, once these modules are been supported). Specify a valid module API name.
INVALID_URL_PATTERNHTTP 404
Please check if the URL trying to access is a correct one
Resolution: The request URL specified is incorrect. Specify a valid request URL. Refer to request URL section above.
OAUTH_SCOPE_MISMATCHHTTP 401
Unauthorized
Resolution: Client does not have ZohoCRM.modules.{module_name}.READ. Create a new client with valid scope. Refer to scope section above.
NO_PERMISSIONHTTP 403
Permission denied to read
Resolution: The user does not have permission to retrieve deleted records. Contact your system administrator.
INTERNAL_ERRORHTTP 500
Internal Server Error
Resolution: Unexpected and unhandled exception in the server. Contact support team.
INVALID_REQUEST_METHODHTTP 400
The http request method type is not a valid one
Resolution: You have specified an invalid HTTP method to access the API URL. Specify a valid request method. Refer to endpoints section above.
AUTHORIZATION_FAILEDHTTP 400
User does not have sufficient privilege to read records
Resolution: The user does not have the permission to retrieve deleted records. Contact your system administrator.
PATTERN_NOT_MATCHEDHTTP 400
Please check whether the input values are correct
Resolution: The value specified for the 'type' parameter is incorrect. Refer to parameters section above and specify a valid parameter value.
NO CONTENTHTTP 204
No Content
Resolution: There are no records available. Please refer the notes section to check the timeframe limits in which you can fetch the deleted records.

Sample Response

Copied{
    "data": [
       {
            "deleted_by": {
                "name": "Patricia Boyle",
                "id": "410888000000086001"
            },
            "id": "410888000000099071",
            "display_name": "Patricia",
            "type": "recycle",
            "created_by": {
                "name": "Patricia Boyle",
                "id": "410888000000086001"
            },
            "deleted_time": "2015-06-19T11:19:38+05:30"
        },
       {
            "deleted_by": {
                "name": "Patricia Boyle",
                "id": "410888000000086001"
            },
            "id": "410888000000094004",
            "display_name": "Patricia",
            "type": "recycle",
            "created_by": {
                "name": "Patricia Boyle",
                "id": "410888000000086001"
            },
            "deleted_time": "2015-04-07T17:43:33+05:30"
        },
       {
            "deleted_by": null,
            "id": "410888000000680013",
            "display_name": null,
            "type": "permanent",
            "created_by": null,
            "deleted_time": "2016-10-26T11:44:15+05:30"
        },
       {
            "deleted_by": null,
            "id": "410888000000680009",
            "display_name": null,
            "type": "permanent",
            "created_by": null,
            "deleted_time": "2016-10-26T11:44:15+05:30"
        }
    ],
    "info": {
        "per_page": 200,
        "count": 4,
        "page": 1,
        "more_records": false
    }
}