Download Backed up Data

Purpose

To download the backed up data for your CRM account.

Endpoints

Request Details

Request URL

{download-domain}/v2/crm/{zgid}/backup/{job-id}/{file-name}

Header

Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52

Scope

scope=ZohoFiles.files.ALL

Possible operation types

ALL - Full access to backup files

To download the back up files, use the URLs from the Get backup download URLs API response. The response contains data_links and attachment_links.

For example: "https://download-accl.zoho.com/v2/crm/123456789/backup/3652397000001763003/Data_001.zip"
Here, 123456789 is the unique ID (zgid) of the org whose data you have backed up,
3652397000001763003 is the ID of the backup job, and
Data_001.zip is the file name.

Sample Request

Copiedcurl "https://download-accl.zoho.com/v2/crm/75734565104/backup/4876876000001781013/Data_001.zip"
-X GET
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"
Note

The maximum size for the zip file is 1GB. If the data or attachment backup for the account exceeds 1GB, it will be available as multiple files of maximum 1GB size each.

Possible Errors

  • URL_RULE_NOT_CONFIGUREDHTTP 401

    Please check if the URL trying to access is a correct one
    Resolution: The request URL specified is incorrect. Specify a valid request URL. Refer to request URL section above.

  • No ContentHTTP 405

    Method Not Allowed
    Resolution: You have specified an invalid HTTP method to access the API URL. Specify a valid request method. Refer to endpoints section above.

  • INVALID_OAUTHSCOPEHTTP 401

    Unauthorized
    Resolution: Client does not have the required scope. Create a new client with valid scope. Refer to scope section above for more details.

  • FORBIDDENHTTP 403

    Permission denied
    Resolution: The user does not have permission to download backed up files. Contact your system administrator.

  • INTERNAL_ERRORHTTP 500

    Internal Server Error
    Resolution: Unexpected and unhandled exception in Server. Contact support team.

  • INVALID_REQUEST_METHODHTTP 400

    The http request method type is not a valid one
    Resolution: You have specified an invalid HTTP method to access the API URL. Specify a valid request method. Refer to endpoints section above.