Update Role
Purpose
To update the details of a role in your organization.
Request Details
Request URL
{api-domain}/crm/{version}/settings/roles
To update a specific role:
{api-domain}/crm/{version}/settings/roles/{role_id}
Header
Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52
Scope
scope=ZohoCRM.settings.roles.{operation_type}
Possible operation types
ALL - Full access to roles data
UPDATE - Update roles data
Sample Request
Copiedcurl "https://www.zohoapis.com/crm/v5/settings/roles"
-X PUT
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"
Request JSON Keys
- idstring, mandatory if not specified in request URL
Represents the unique ID of the role to be updated.
- namestring, optional
Represents the display name of the role.
- reporting_tostring, optional
Represents the unique ID of the role which is higher to the current role in the role hierarchy.
- descriptionstring, optional
Represents the description of the role, if any.
- share_with_peersboolean, optional
Represents if the users with the current role have the permission to share records.
Possible values -true: The users with the current role can share records with other users.
false: The users with the current role cannot share records with other users. - forecast_managerstring, optional
Represents the forecast manager's unique ID. This applies only when forecast management is based on a role hierarchy.
Sample Input
Copied{
"roles": [
{
"id": "4150868000000231921",
"name": "Sales department Head",
"reporting_to": "4150868000000026005",
"forecast_manager": "738964000000291009",
"description": "Manage the sales department",
"share_with_peers": true
}
]
}
Possible Errors
- OAUTH_SCOPE_MISMATCHHTTP 401
Unauthorized
Resolution: Client does not have ZohoCRM.settings.roles.UPDATE scope. Create a new client with valid scope. Refer to scope section above. - NO_PERMISSIONHTTP 403
Permission denied to update
Resolution: The user does not have permission to update roles data. Contact your system administrator. - INTERNAL_ERRORHTTP 500
Internal Server Error
Resolution: Unexpected and unhandled exception in Server. Contact support team. - INVALID_REQUEST_METHODHTTP 400
The http request method type is not a valid one
Resolution: You have specified an invalid HTTP method to access the API URL. Specify a valid request method. Refer to endpoints section above. - AUTHORIZATION_FAILEDHTTP 400
User does not have sufficient privilege to update roles
Resolution: The user does not have the permission to update. Contact your system administrator. - INVALID_DATAHTTP 400
the id given seems to be invalid
Resolution: The role ID specified in the reporting_to key is invalid. Specify valid role ID. - INVALID_DATAHTTP 400
invalid data
Resolution: You can update only a single role through an API call. - INVALID_DATAHTTP 400
the given role id seems invalid
Resolution: The role ID specified in the request input is invalid or is deleted. Specify valid role ID. - DUPLICATE_DATAHTTP 400
Failed to add role since role with same name is already exist
Resolution: Specify a unique role name in the request input. - MANDATORY_NOT_FOUNDHTTP 400
required field not found
Resolution: Specify the unique ID of the role to be updated in the request input.
Sample Response
Copied{
"code": "SUCCESS",
"details": {
"id": "4150868000000231921"
},
"message": "Role updated",
"status": "success"
}