Update Tags

Purpose

To update tags and their color codes.

Request Details

Request URL

{api-domain}/crm/{version}/settings/tags?module={module_api_name}

To update a specific tag: {api-domain}/crm/{version}/settings/tags/{tag_id}?module={module_api_name}

Supported modules

Leads, Accounts, Contacts, Deals, Campaigns, Tasks, Cases, Events, Calls, Solutions, Products, Vendors, Price Books, Quotes, Sales Orders, Purchase Orders, Invoices, and Custom.

Header

Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52

Scope

scope=ZohoCRM.settings.ALL
(or)
scope=ZohoCRM.settings.tags.{operation_type}

Possible operation types

ALL - Full data access
WRITE - Edit tag data
UPDATE - Update tag data

Parameters

  • modulestring, mandatory

    Specify the API name of the module such as Leads, Contacts, Accounts, Deals, etc,.

Sample Request

Copiedcurl "https://www.zohoapis.com/crm/v5/settings/tags?module=Contacts"
-X PUT
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"
-d "@multipletagupdate.json"
Copiedtag1 = Map();
tag1.put("name", "chem");
tag1.put("id", "692969000000995008");

tag2 = Map();
tag2.put("name", "Agriculture");
tag2.put("id", "692969000000995002");

tags_list = List();
tags_list.add(tag1);
tags_list.add(tag2);

param = Map();
param.put("tags", tags_list);

res = invokeurl
[
	url :"https://www.zohoapis.com/crm/v5/settings/tags?module=Leads"
	type :PUT
	parameters: param.toString()
	connection:"crm_oauth_connection"
];
info res;

In the input, @multipletagupdate.json contains the sample input data.

Input JSON Keys

  • idstring, mandatory for updating multiple tags

    Specify the unique ID of the tag that you want to update.

  • color_codestring, optional

    Specify the hex value of the color you want to add to the tag. The allowed color codes are "#F17574","#F48435","#E7A826","#A8C026","#63C57E","#1DB9B4","#57B1FD","#879BFC","#D297EE","#FD87BD","#969696","#658BA8","#B88562". If you do not include this key in the input, the color code will be set as null.

Sample Input

Copied{
    "tags": [
        {
            "id": "3652397000007505226",
            "name": "Nurture2",
            "colour_code":"#57B1FD"
        }
    ]
}

Possible Errors

  • INVALID_MODULEHTTP 400

    The module name given seems to be invalid
    Resolution: You have specified an invalid module name or there is no tab permission, or the module could have been removed from the available modules. Specify a valid module API name.

  • INVALID_MODULEHTTP 400

    The given module is not supported in API
    Resolution: The modules such as Documents and Projects are not supported in the current API. (This error will not be shown, once these modules are been supported). Specify a valid module API name.

  • INVALID_URL_PATTERNHTTP 404

    Please check if the URL trying to access is a correct one
    Resolution: The request URL specified is incorrect. Specify a valid request URL. Refer to request URL section above.

  • OAUTH_SCOPE_MISMATCHHTTP 401

    Unauthorized
    Resolution: Client does not have ZohoCRM.settings.tags.UPDATE scope. Create a new client with valid scope. Refer to scope section above.

  • NO_PERMISSIONHTTP 403

    Permission denied to update tag details
    Resolution: The user does not have permission to update tags. Contact your system administrator.

  • INTERNAL_ERRORHTTP 500

    Internal Server Error
    Resolution: Unexpected and unhandled exception in Server. Contact support team.

  • INVALID_REQUEST_METHODHTTP 400

    The http request method type is not a valid one
    Resolution: You have specified an invalid HTTP method to access the API URL. Specify a valid request method. Refer to endpoints section above.

  • AUTHORIZATION_FAILEDHTTP 400

    User does not have sufficient privilege to update tags
    Resolution: The user does not have the permission to update tags. Contact your system administrator.

  • INVALID_DATAHTTP 400
    • The color is not supported.
    • The tag's name has exceeded 25 characters in length.
    • The tag's name has one or more special characters <, >, or a comma.
    • The tag's name has emojis.
    • The ID of the tag is invalid.

    Resolutions:

    • You can add only one of the colors specified in the list of allowed colors.
    • The tag's name must not exceed 25 characters in length.
    • The tag's name must not contain these special characters: <, >, or a comma.
    • You cannot have emojis in the tag name.
    • Specify a valid tag ID to update it.
  • DUPLICATE_DATAHTTP 400

    duplicate data
    Resolution: You have specified a duplicate value for one or more unique fields. Refer to Fields Metadata API to know the unique fields.

  • MANDATORY_NOT_FOUNDHTTP 400

    required field not found
    Resolution: You have not specified one or more mandatory fields in the input. Refer to Fields Metadata API to know the mandatory fields.

  • REQUIRED_PARAM_MISSINGHTTP 400

    One of the expected parameter is missing
    Resolution: 'module' parameter is missing in the request. Please specify the API name of the module. Refer to Modules API to get valid module API names.

Sample Response

Copied{
    "tags": [
        {
            "code": "SUCCESS",
            "details": {
                "created_time": "2022-03-13T16:29:23+05:30",
                "modified_time": "2022-03-13T01:15:43+05:30",
                "modified_by": {
                    "name": "Patricia Boyle",
                    "id": "3652397000000186017"
                },
                "id": "3652397000007505226",
                "created_by": {
                    "name": "Patricia Boyle",
                    "id": "3652397000000186017"
                },
                "color_code": null
            },
            "message": "tags updated successfully",
            "status": "success"
        }
    ]
}