Effortless order creation
Build custom online order forms in minutes. Zoho Forms's drag-and-drop form builder allows you to create forms with fields to add menu items, quantity options, and special instructions—no coding or design experience required! Create interactive forms tailored to your restaurant's menu and branding in minutes, providing customers with a seamless ordering experience from start to finish.
Forms on your website
Enhance user experience by embedding forms directly onto your restaurant's website and ensure customers stay engaged with your brand throughout the ordering process. Whether they're browsing your menu, reading about your latest specials, or checking your hours of operation, customers can easily find and use your forms to take action and engage with your restaurant.
Tailor the design of your embedded forms to match the look and feel of your restaurant's website, your brand colors, fonts, and logo to maintain consistent branding across all touchpoints. Extend the reach of your forms by sharing them on your social media platforms such as Facebook, Twitter, and LinkedIn.
Personalization and relevance
Let your customers control how much they want. Demonstrate your understanding of the users' needs by presenting them with choices relevant to their dietary preferences. Utilize conditional logic within your forms to dynamically display the fields based on their choices in your form.
Do you have a user indicating a preference for vegetarianism? The form can automatically filter out non-vegetarian options and display a selection of vegetarian dishes. Whether it's dietary preferences, product preferences, or any other variable, the form can adjust dynamically to accommodate different user choices.
Improved order accuracy
Present customers with menus that showcase your offerings in an organized and easy-to-navigate format. From searchable dropdown selections with meal categories to appetizing images of your dishes, ensure a seamless and error-free ordering experience for all.
Identify opportunities
Auto-generated payment receipts
No more scrambling through paper receipts. Implement an automated system that generates payment receipts instantly upon form submission and delivers them via email or SMS, eliminating the need for paper receipts.
Automated order number generation
Generate a distinct order number for each submission using the Unique ID field and ensure consistency and accuracy in assigning order numbers. Include this order number in confirmation emails or SMS notifications sent to customers to serve as a reference for future communication regarding their purchase.
Auto-responder emails
Send confirmation emails to customers acknowledging receipt of their order. Personalize the content of the auto-responder emails with the customer's name and relevant order details like the order number, items ordered, total amount, expected delivery or pickup time, and a customized payment receipt. Include links to customer testimonial forms to encourage engagement and address any issues promptly.
Payments on the go
Streamline the checkout process with payment fields on your food order forms. Let customers securely make order payments directly through your forms with popular payment gateways such as PayPal, Stripe, and Square. Offer customers multiple payment options to increase the likelihood of successful transactions and improve customer satisfaction.
Scannable QR codes for restaurant orders
QR codes are becoming a popular way for restaurants to offer contactless menus and ordering. With Zoho Forms, you can share your order form as a QR code! Download it and place the QR code in strategic locations where your customers can easily scan it, such as on product packaging, promotional materials, storefront windows, or digital platforms.
Go beyond just online ordering
Zoho Forms isn't just about creating a smooth online ordering system; it's a powerful tool that can transform your entire restaurant management process. From streamlining internal operations to facilitating communication with suppliers, digital forms offer a multitude of benefits.
Track supplies and ingredients with digital inventory forms. Minimize food waste with waste log forms. Track spoilage, expired items, and over-preparation to optimize your ordering process to reduce waste and save money. Develop digital checklists for regular equipment maintenance. Assign tasks, track completion, and maintain a detailed record for future reference.
Forms for the food industry
Delivery Feedback Form
Order Delivery and Tracking Form
