Skip the store, sell from anywhere
No online shop needed when you take your business on the go with online order forms. Showcase your products, capture orders, and get paid—all from a single, easy-to-use form builder: Zoho Forms.
No online shop needed when you take your business on the go with online order forms. Showcase your products, capture orders, and get paid—all from a single, easy-to-use form builder: Zoho Forms.
Facilitate the entire transaction process, from product selection and payment to delivery and review, and improve the sales process for both you and your customers.
Deal with bulk orders with a well-designed online order form. Eliminate manual data entry, minimize mistakes, and ensure accurate order capture.
Unlike brick-and-mortar stores with limited hours, online order forms are accessible anytime, anywhere. This caters to customers who prefer to shop outside of traditional business hours or from the comfort of their homes.
Online forms can be embedded on your website or shared on your social media platforms, showcasing your products to a wider audience and increasing sales opportunities.
Online forms can incorporate detailed product descriptions, high-quality images, and size charts, empowering customers to make informed purchase decisions.
Online forms eliminate the need for waiting in a checkout line. Customers can select items, choose delivery or pick-up locations, and securely make the payment and submit their orders in a few clicks.
Use online forms to let customers subscribe to your newsletter, join your loyalty program, or receive notifications about new arrivals and promotions.
Digital forms minimize errors by offering predefined options and validation checks, ensuring accurate order capture.
Create, edit, and access your forms anytime. The beauty of Zoho Forms? It works even without an internet connection! Capture orders offline and have them automatically synced to your Zoho Forms account once you're back online.
Offering a variety of secure payment options is no longer a nicety, it's a necessity. Customers have preferences, and catering to them and providing secure and familiar payment gateways fosters trust and builds their confidence in you.
Set up automated email, SMS, and WhatsApp notifications, freeing up your team's time to focus on higher-value activities and provide exceptional customer service.
Automatically sync customer data with your CRM for better customer relationship management.
Build professional and effective forms for your retail needs using Zoho Forms' intuitive drag-and-drop interface.
Select from a variety of fonts, layouts, and incorporate branding elements to create a professional form.
Organize fields into sections by grouping related information together to guide the user through the process.
Personalize the experience for each customer (for example, call them by their name).
Make your forms dynamic! Use conditional logic to adjust form fields or options based on previous selections.
Implement online grocery ordering forms with delivery options to streamline the shopping experience.
Let customers personalize their orders by specifying preferences such as plant type, quantity, and additional details, all through tailored online forms.
Offer pre-order forms for in-demand furniture pieces, capturing customer details and preferences.
Enable customers to reserve newly launched gadgets or gaming consoles through online reservation forms.
Offer online ordering forms for take-out or delivery, allowing customers to customize their orders and choose their preferred pick-up time.
Create interactive forms where customers can design personalized products like phone cases, t-shirts, or gift baskets by letting them upload images or choose colors and fonts.
Offer exclusive discounts and dynamic prices based on products chosen by each customer to enhance satisfaction and drive sales.
Move beyond static review and testimonial forms. Use online forms with interactive features like star ratings, emoji reactions, or open-ended text boxes and gain deeper insights into customer satisfaction and identify areas for improvement.
Invest in professional-looking product photos to showcase your products in their best light. Customers rely on visuals to make informed decisions, make sure they can consult images instead of just names when selecting products .
Make the selection process a breeze with a user-friendly interface. Utilize dropdowns, radio buttons, or checkboxes for size and color options.
If you offer customizable products, include additional fields for options like text engravings or custom design choices. Clearly explain these options and provide examples or instructions where necessary.
The ideal order form allows customers to complete the entire purchase journey—product selection, order details, and secure payment—all within the same form. Integrate a secure payment gateway like Stripe or PayPal directly into your order form to simplify the checkout process and avoid lost sales.
How India's first exclusive online store for headphones, earphones and personal audio devices carved a niche in the country's e-commerce space with a little help from Zoho Forms.
The brand Zylker headphones is as an exclusive headphone and earphone retail store and their focus shifted primarily to the web store.
As Zylker headphones continued to expand their business, with it so did their traffic online. When they began selling a commendable number of headphones in different styles from various brands, it became essential that their potential customers get the white glove treatment, -especially on the online store. They needed a tool to help collect leads from the relevant landing pages.
Their growing team needed a tool like Zoho Forms to help generate leads from specific product landing pages. Zoho Forms came through in helping them create those forms. Using Zoho Forms, they created the form with ease and embedded it via iframe on the required landing page.
Form entries from such lead generation forms needed to be automatically passed to their CRM as leads.
Support enquiries
Warranty claims
Return pickups
Product review
Product listing creation
Features such as an auto-generated iframe code to embed forms on their website made it easy to implement forms on their landing pages without any coding knowledge.
Form entries from such lead generation forms could be automatically passed to their CRM as leads.
They could track the leads coming in from their Google Adwords. Thus, they were able to quantify their performance in terms of lead collection.
The form entries were successfully created as tickets in their Zoho Desk account with the Zoho Forms - Zoho Desk integration, increasing efficiency in the way they handled customer service requests and ensuring highly satisfied customers.
Product listing creation
Note:"The solution described here was developed for a real use case of a Zoho customer. All names, identifying details, and screenshots have been anonymized to retain privacy."
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