Simple CRM for small businesses moving from spreadsheets.
All-in-one social media management software.
Complete loyalty and affiliate management platform.
Helpdesk software to deliver great customer support.
eCommerce platform to manage and market your online store.
Build custom apps to simplify business processes.
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Comprehensive CRM platform for customer-facing teams.
Build online forms for every business need.
Live chat app to engage and convert website visitors.
Appointment scheduling app for consultations with customers.
Digital signature app for businesses.
Comprehensive sales map visualization and optimal route planning solution.
Cloud Contact Center Software for businesses.
Unified platform to deliver top-notch customer experience.
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Modern retail POS to sell better, manage your entire business, and join the digital revolution.
Create, send, and track targeted email campaigns that drive sales.
Design surveys to reach and interact with your audience.
Online website builder with extensive customisation options.
Website conversion optimization and personalisation platform.
End-to-end event management software.
Webinar platform for webcasting online webinars.
All-in-one marketing automation software.
Smart landing page builder to increase conversion rates
Manage all your local business listings on a single platform.
Sync, manage, and convert leads across channels seamlessly.
Online community platform for individuals and businesses to grow their network and brand.
Unified marketing platform for marketing teams.
Remote support and unattended remote access software.
Interactive remote assistance software with augmented reality.
End-to-end field service management platform for service businesses.
The all-in-one toolkit for solopreneurs.
Unified platform for customer service and support teams.
Powerful accounting platform for growing businesses.
100% Free invoicing solution.
Effortless expense reporting platform.
Powerful stock management and inventory control software.
End-to-end billing solution for your business.
Collect payments online with custom branded pages.
Payroll software with automated tax payments and filing.
Practice management software for accounting firms.
All-in-one suite to manage your operations and finances.
Secure email service for teams of all sizes.
Online meeting software for all your video conferencing & webinar needs.
Word processor for focused writing and discussions.
Spreadsheet software for collaborative teams.
Create, edit, and share slides with a sleek presentation app.
Beautiful home for all your notes.
Stay in touch with teams no matter where you are.
Employee experience platform to communicate, engage, and build positive employee relations.
Shared inboxes for teams.
Online file management for teams.
Powerful collaborative work platform for teams.
Built in document editors for web apps.
Secure and reliable transactional email sending service.
Online business calendar to manage events and schedule appointments.
Knowledge and learning management platform.
Collaborative task management for individuals and teams.
Work management tool to connect people, processes, and information.
Collaborative online PDF editing tool.
Application suite built to improve team productivity and collaboration.
A visual collaboration platform for teams.
Organize, automate, and simplify your HR processes.
Intuitive recruiting platform built to provide hiring solutions.
Manage temporary staffing with an employee scheduling solution.
Employee scheduling and time tracking app.
Comprehensive HR platform for seamless employee experiences.
Create engaging online training programs to upskill your workforce.
Comprehensive contract lifecycle management software.
Business formation service to launch and grow your businesses.
Workforce identity and access management solution for cloud businesses.
Secure multi-factor authenticator (MFA) for all your online accounts.
Online password manager for teams.
Pro-code platform to build and deploy your apps.
Complete resource for any admin-related lookup queries.
Test automation software to build, manage, execute, and report testcases.
Automate manual, tedious, and repetitive tasks easily.
Enterprise-grade solutions for IT and security operations from ManageEngine
Cloud-native identity platform redefining workforce IAM.
Cloud-based IT ticketing system to resolve issues faster.
A 360-degree UEM solution for endpoint management and security.
Set up and secure your enterprise mobile devices and apps.
Secure and comprehensive unattended access at the click of your mouse.
Automated multi-OS patch management.
All-in-one monitoring solution for DevOps and IT Operations.
Status page for real-time status and incident communication.
All-in-one digital risk assessment tool to ensure domain security.
Cloud cost management for modern software teams.
SaaS management platform to maximize ROI.
Centralized IT alert management.
Detect, investigate, and neutralize security threats with a cloud SIEM solution.
AI-powered unified analytics platform to correlate all IT data.
Optimize your domains for speed, security, and controlled name resolution.
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Modern self-service BI and analytics platform.
Embedded analytics and white label BI solutions, tailored for your needs.
AI-powered data preparation service for your data-driven organization.
Harnessing IoT analytics for real-time operational intelligence.
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Planning and tracking tool for scrum teams.
Automatic bug tracking software for managing bugs.
Automate business workflows by creating smart integrations.
Application analytics for all apps.
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Maximize process efficiency with advanced workflow automation.
Low-code IoT platform and solutions for connected businesses.
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Beyond options: How to use open-ended questions in surveys strategically
Crafting a survey isn’t just about throwing a bunch of questions together; it’s about asking the right questions in the right way.
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10 alternatives to Survey Sparrow for data collection
Data collection is an integral part of decision-making for businesses, academic institutions, and organizations of all sizes.
10 better alternatives to Survey Monkey for comprehensive data collection
For data-driven decision-making, the importance of collecting accurate and comprehensive data cannot be overstated. SurveyMonkey has long been a go-to platform for data collection due to its user-friendly interface
10 alternatives to Qualtrics for data collection
In recent years, the demand for more specialized and flexible data collection tools has grown significantly. Researchers, businesses, and organizations are now seeking alternatives that not only provide advanced survey.
10 alternatives to Sogolytics for comprehensive data collection
Organizations must constantly be on the lookout for alternatives to their existing tools and platforms to keep up with their evolving needs and the latest advances in technology.
10 alternatives to HubSpot Forms for comprehensive data collection
Comprehensive data collection is paramount for making informed decisions and nurturing customer relationships. HubSpot’s form builder has long been a popular choice for this purpose.
10 alternatives to Typeform for comprehensive data collection
Typeform has long been a go-to platform for creating engaging and interactive surveys and forms. However, as technology continues to advance and users’ needs evolve, it’s crucial to explore alternative solutions
Top seven SaaS survey tools for efficient feedback management
Discover the top seven SaaS survey tools for efficient feedback management, empowering businesses to collect, analyze, and act on valuable insights.Find the perfect tool to collect, analyze, and act on feedback for business growth.
The role of surveys in product development
Explore the power of surveys in understanding customer needs and creating products that resonate with your audience. Start your journey with Zoho Survey today.
The psychology of survey question design
Explore the nuances of survey question creation, including the impact of wording, question formats, and avoiding leading or double-barreled questions. Learn how to design surveys that uncover authentic opinions and gather valuable insights for your business or organization.
How surveys help NGOs maximize engagement and impact
Explore how surveys empower non-governmental organizations (NGOs) to understand communities, quantify impact, engage donors, measure volunteer satisfaction, and build awareness, leading to meaningful change initiatives.
Mastering Qualitative Research Data Collection
Explore the art of qualitative research methods for data collection. Learn when and how to use each method effectively, with insider tips and illustrative scenarios to guide your research journey.
Optimizing focus group research
Power up your focus groups with advanced survey tools. Learn how features, like sentiment analysis, enrich qualitative data, leading to actionable business insights.
How to analyze survey data
Discover the secrets to transforming survey data into actionable insights. Elevate your data analysis with tips on organizing reports and leveraging powerful tools. Start making informed decisions today!
Customer satisfaction survey and its types
In order to determine how satisfied customers are with their goods or services, businesses use customer satisfaction surveys. Understanding consumer feedback allows companies to pinpoint areas for development, improve client retention, and spur expansion.
Conduct market research for your ecommerce business
Get started with market research for your ecommerce store using this step-by-step guide. The article covers information on how to conduct primary and secondary research, and gain qualitative and quantitative insights that'll steer your ecommerce business in the right direction.
Surveying made simple - Optimize feedback collection with Zoho Survey
Zoho Survey is your all-in-one solution for conducting surveys with ease. From creating engaging questionnaires to analyzing insightful data, streamline your survey process with Zoho's powerful features. Start collecting valuable feedback and make informed decisions today.
Survey fatigue and ways to reduce it— Zoho Survey
Plummeting response rates, crashing completion rates, and dwindling response quality might be indicators of survey fatigue. Take heed of the steps mentioned in this article to remedy survey fatigue and restore quality data collection.
Choosing the right survey report for your data
The kinds of survey reports- cross tab, trends and custom- give you multiple options to analyze your data. Learn about using these report types for your survey and sharing and exporting them.
How to effectively shorten surveys
A high response rate is key for survey success. Short, focused surveys, like a precise arrow in archery, attract more responses. Explore 8 ways to shorten surveys effectively.
Top 10 Surveys That Can Help Your Business Grow
Get ahead of your competition with these top 10 surveys that can help your business grow. Learn about customer satisfaction, market research, and more.
Ragunath Shanmugam Dec 08, 2022
14 survey mistakes to avoid.
Surveys harness customer potential with ease when framed in the right way, unburdened from amendable mistakes. Hearing out your customer's opinions and thoughts in every part of your business plan expresses a personal effort that shows your concern and readiness to improve for your customer.
Waheeda Qaiyum Dec 31, 2021
Customer-centric solutions using Voice of the Customer (VoC)
A good VoC strategy can help you create and successfully execute an actionable plan to improve customer satisfaction. The voice of the customer, customer satisfaction, and customer experience go hand in hand in growing a business.
Waheeda Qaiyum Jul 30, 2021
How to screen panels for valid survey responses?
Survey screening questions, also called "screeners", go beyond general demographics and use more specific criteria to qualify participants.They are asked before the actual survey begins. This way, you can ensure the right audience is responding to your survey.
Waheeda Qaiyum May 10, 2021
Customer touchpoints and their impact in your business
Each customer touchpoint is an opportunity for companies to interact with their customers and create a meaningful experience for them. A better experience can be anything that makes a tedious process seamless or a purchasing experience that creates a loyal customer.
Sangeeta Bose Jun 10, 2021
Measure and Grow Customer Loyalty With Your NPS Survey
It’s always great to get a fresh perspective by gathering customer opinions about your brand, product, or business. The Net Promoter Score (NPS) is one such tool to help you measure customer experience and predict business growth.
Waheeda Qaiyum April 12, 2021
Fraudulent data in online surveys and What can you do about it
Data quality is key to successful market research. One of the problems faced by organizations conducting research is fraudulent data provided by nefarious individuals.
Waheeda Qaiyum Mar 1, 2021
Questions that will help you determine your school climate for students.
Understanding the impact of school climate for students is crucial to improving the environment and the overall school experience.
Waheeda Qaiyum Feb 10, 2021
12 Most Effective Ways to Collect Feedback & Reviews
What if we told you there's a better way to sell your brand than just marketing it? All you need are two things: feedback and reviews.
Sangeeta Bose August 10, 2020
Survey completion rate vs. response rate: Differences explained
Terms like response rate and completion rate are frequently used by marketers and surveyors.
Sangeeta Bose June 29, 2020
9 tips for writing great survey questions
While numerous considerations go into making a survey, perhaps the most important one is deciding which questions are going to capture the data you need.
Sangeeta Bose Jun 10, 2020
Anonymous surveys when and how to use them
Participants in anonymous surveys are significantly more likely to provide full, honest answers, giving you data that can make a real difference your survey questions.
Sangeeta Bose April 26, 2020
Quantitative vs. Qualitative Research
Quantitative and qualitative research are two different, complementary methods of gathering information for surveys and any data.
Sangeeta Bose April 6, 2020
Scaling your survey responses using a Likert scale
A Likert scale is a rating scale that helps you assess your respondent's opinion in a survey.
Sangeeta Bose Oct 16, 2019
Sampling error
Carefully identifying and selecting the right group of people is crucial to conducting surveys properly.
Question errors
As a surveyor, you do not want to ruin data quality by asking confusing questions.
Response bias
An external factor that influences a respondent to answer untruthfully is response bias.
Confirmation bias
Confirmation bias happens when researchers interpret results in sync with one's beliefs or theories.
Identifying the right sampling method for your survey:
The right sample is a carefully identified group that is representative of the whole population.
How do I get more responses for my survey
Surveying is not only about asking the right questions—it's also about getting answers from the right people.
Seven Easy steps to create a survey
Surveys help you get information about many things - whether its to collect feedback from users on a new product, or maybe or finding out which candidate they’ve voted for.
Sample Size
How many people should you survey? Choosing the right number of people to survey is a question that often stumps statisticians as well.
Margin of Error
The value of the margin of error goes a long way in determining how accurate your survey is.
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