Cookie policy

Cookies enable Zoho Sign to give users a tailor-made experience with the platform. This page provides detailed information about how and why Zoho Sign collects and uses these cookies.

What is a cookie?

A cookie is a small data file that is stored on the user's device when they visit a website. Cookies can help a website identify the user's preferences, improving efficiency and user experience.

Why does Zoho Sign use cookies?

The cookies set by Zoho Sign provide feature functionality, analyze and report data, and help manage your interests to enhance your user experience.

What cookies does Zoho Sign use?

The following list of cookies is necessary for proper feature functionality in Zoho Sign. This list also specifies the domains and active duration of each cookie. A cookie's domain attribute specifies which hosts are allowed to receive the cookie when a request is made. Each cookie has a specific expiry period (session ttl) once it is set.

Strictly necessary cookies

CookieDomainExpiry durationPurpose of useCookie generation state
zscsrfcookiesign.zoho.domainSessionWebsite securityWhen a user accesses the platform.
stateless_authsign.zoho.domainSessionSession managementWhen a recipient views a document.
JSESSIONIDsign.zoho.domainSessionHTTP session token identifierWhen a user accesses the platform.
zscsrfcookie_slauthsign.zoho.domainSessionWebsite securityWhen a recipient accesses the platform.
_zcsr_tmpsign.zoho.domainSessionWebsite securityWhen a user accesses the platform.
Alphanumeric cookies of length 10 characters(eg: 467aef24c7)sign.zoho.domainSessionLoad balancing and session stickinessWhen a user accesses the platform.

The above are the list of cookies set by Zoho Sign. You can learn more about Zoho's cookie policy here.

How can I manage my cookie preferences?

Many web browsers offer options to manage your cookie preferences. Please note that if you choose to restrict websites from setting cookies, it may impact your personalized user experience. Here are the help pages for cookie management in popular browsers:

Disclaimer

This page will be revised and updated in correspondence with changing rules and regulations about cookies. Please revisit this page periodically to stay informed of any changes. If you have questions or would like further information, please write to us at support@zohosign.com.