getCategories()
The ZohoSalesIQ.KnowledgeBase.getCategories API allows to get a list of resource's (article) categories based on the below parameters. To get a specific resource list, use the below parameters as filters.
Parameters:
- resource * - (articles) The type of the resource.
- departmentId (Optional) - Department ID to fetch resource categories associated with it.
- parentCategoryId (Optional) - The category ID to get the sub-categories.
- completion - The callback to get the resources categories.
Note: Fields marked * are mandatory.
Error Code
Code | Message |
---|---|
1017 | Resource limit reached for the current plan |
1025 | Invalid department ID |
6102/1015 | Invalid language code |
17001 | Invalid category ID |
18013 | The provided language is not enabled. From your SalesIQ dashboard, navigate to Resources > Manage languages and enable this language. |
500 | Mobilisten SDK not initialized |
600 | No network connection |
605 | Mobilisten SDK is disabled |
Syntax
CopiedZohoSalesIQ.KnowledgeBase.getCategories(resource: SIQResourceType, departmentId: String, parentCategoryId: String, completion: { Bool, SIQError, [SIQKnowledgeBaseCategory] in
})
Example
CopiedZohoSalesIQ.KnowledgeBase.getCategories(.articles, departmentId: "001", parentCategoryId: "002", completion: { success, error, resourceCategories in
})