Live webinars
Dive into a world of learning, from industry insights and best practices to product overviews and tips to help you make the most of SalesIQ.
Day
Time
Title
- 1st Thursday of every month9:30 AM PDT1st Thursday of every month4:30 PM GMT1st Thursday of every month10:00 PM ISTGet started with Zoho SalesIQ: A beginner's overview
Zoho SalesIQ is a holistic support and engagement platform that helps you guide your customers through all stages of the customer life cycle. Join us for a comprehensive webinar designed to help you gain insights on Zoho SalesIQ and how it can help your business.
1st Thursday of every month9:30 AM PDT1st Thursday of every month4:30 PM GMT1st Thursday of every month10:00 PM ISTAgenda:
- Introduction to Zoho SalesIQ
- Customer engagement trends and leveraging Zoho SalesIQ for staying ahead
- Navigating the Zoho SalesIQ Dashboard
- Modes of customer engagement available in Zoho SalesIQ
- Learn to set up and manage operators, brands, and departments in Zoho SalesIQ
- Leverage Zoho SalesIQ's chatbot to automate customer support
- Resources and routing tools in Zoho SalesIQ to optimize your engagement
- Integrations and other advanced features of Zoho SalesIQ
- Wednesday, January 29, 20259:30 AM PDTWednesday, January 29, 20254:30 PM GMTWednesday, January 29, 202510:00 PM ISTAI-powered live remote assistance for smarter, faster, and reliable IT support
Our product marketer, Pragadeesh Jayachandran, will lead a discussion on the role of AI-powered live remote assistance for customer support. Joining Pragadeesh for the discussion will be Imran Aslam, Lead, Customer Support, Zoho SalesIQ; Ambrish, Senior Product Marketer , Zoho Assist.
Wednesday, January 29, 20259:30 AM PDTWednesday, January 29, 20254:30 PM GMTWednesday, January 29, 202510:00 PM ISTSession agenda:
- Components/functionalities of live remote assistance
- Live remote assistance for customer support teams
- Impact of AI in live remote assistance
- Challenges in assimilating AI in live remote assistance
- Future of live remote assistance
- Wednesday, November 27, 20249:30 AM PDTWednesday, November 27, 20244:30 PM GMTWednesday, November 27, 202410:00 PM ISTEnhance customer engagement and retention for your mobile apps with Mobilisten, Zoho SalesIQ’s SDK
Session agenda:
- Engagement on mobile apps
- How can we enhance online engagement on mobile apps?
- Overview of Zoho SalesIQ's SDK, Mobilisten
- Promote your key offers/discounts with push notifications [Demo]
- Boost customer experience with In-app chats and calls [Demo]
- Automate customer engagement with chatbots & integrations [Demo]
- Future roadmap
- Q/A Session
Wednesday, November 27, 20249:30 AM PDTWednesday, November 27, 20244:30 PM GMTWednesday, November 27, 202410:00 PM IST - No upcoming live webinars