Live webinars

Zoho SalesIQ is a holistic support and engagement platform that helps you guide your customers through all stages of the customer life cycle. Join us for a comprehensive webinar designed to help you gain insights on Zoho SalesIQ and how it can help your business.

Agenda:

• Introduction to Zoho SalesIQ
• Customer engagement trends and leveraging Zoho SalesIQ for staying ahead
• Navigating the Zoho SalesIQ Dashboard
• Modes of customer engagement available in Zoho SalesIQ
• Learn to set up and manage operators, brands, and departments in Zoho SalesIQ
• Leverage Zoho SalesIQ's chatbot to automate customer support
• Resources and routing tools in Zoho SalesIQ to optimize your engagement
• Integrations and other advanced features of Zoho SalesIQ

Our product marketer, Pragadeesh Jayachandran, will lead a discussion on how businesses can win during this holiday season rush. Joining Pragadeesh for the discussion will be Kiruthika Vasudevan, Marketing Manager, Zoho Sprints; Viswanath Anand, Regional Sales Manager, Bigin by Zoho CRM; Anees Ahamed, Manager, Customer Support, Zoho Assist; and Sujatha Iyer, Manager, Machine Learning, Zoho.

Session agenda:

• Challenges businesses face during the holiday season
• How marketing, sales, and customer support teams can prepare themselves during this season rush
• AI to mitigate business challenges while maximizing presence and profits
• Bot blast

Session agenda:

• Engagement on mobile apps
• How can we enhance online engagement on mobile apps?
• Overview of Zoho SalesIQ's SDK, Mobilisten
• Promote your key offers/discounts with push notifications [Demo]
• Boost customer experience with In-app chats and calls [Demo]
• Automate customer engagement with chatbots & integrations [Demo]
• Future roadmap
• Q/A Session