Live webinars
Dive into a world of learning, from industry insights and best practices to product overviews and tips to help you make the most of SalesIQ.
- 1st Thursday of every month9:30 AM PDT1st Thursday of every month4:30 PM GMT1st Thursday of every month10:00 PM ISTGet started with Zoho SalesIQ: A beginner's overview
Zoho SalesIQ is a holistic support and engagement platform that helps you guide your customers through all stages of the customer life cycle. Join us for a comprehensive webinar designed to help you gain insights on Zoho SalesIQ and how it can help your business.
Agenda:
- Introduction to Zoho SalesIQ
- Customer engagement trends and leveraging Zoho SalesIQ for staying ahead
- Navigating the Zoho SalesIQ Dashboard
- Modes of customer engagement available in Zoho SalesIQ
- Learn to set up and manage operators, brands, and departments in Zoho SalesIQ
- Leverage Zoho SalesIQ's chatbot to automate customer support
- Resources and routing tools in Zoho SalesIQ to optimize your engagement
- Integrations and other advanced features of Zoho SalesIQ
- Friday, October 25, 20249:30 AM PDTFriday, October 25, 20244:30 PM GMTFriday, October 25, 202410:00 PM ISTKeeping customers' interest at the heart of everything we do
Our marketing manager, Mathangi Kumar, will lead a discussion on customer experience on our product's 10th anniversary. Joining Mathangi for the discussion will be Bharath Kumar, Marketing and CX Head, Zoho Developer Tools; Hariharan Muralimanohar, Head of Marketing, Zoho One; Jeri John Prabhu Deva George, Product Manager, Zoho SalesIQ; and Rakeeb Rafeeque, Head, Market Strategy, Zoho Workplace.
Session agenda:
- Evolution and importance of CX from marketing, product, and brand's POV
- How to elevate CX and what we do here at Zoho
- Where businesses go wrong with implementing CX
- How AI can impact CX
- Tuesday, July 30, 20249:30 AM PDTTuesday, July 30, 20244:30 PM GMTTuesday, July 30, 202410:00 PM ISTAll-in-One Business Communications Hub: Exploring SalesIQ’s IM Channels
Join us for an exclusive session as we delve into the various Instant Messaging Channels that can be integrated with SalesIQ to bring all your business communications under one hood. In this webinar, you will learn how channels can help you manage customer interactions, significantly enhancing your efficiency when responding to customers.
Session agenda:
- Instant Messaging (IM) channels on SalesIQ
- Leverage native SalesIQ tools for Channel chats
- Chatbots for IM channels
- Schedule appointments for your IM channel users
- Connect your Whatsapp channel with SalesIQ
- LINE & WeChat channel configurations
- No upcoming live webinars